Tory Burch

Senior Manager, Community, Tory Burch Foundation

Tory Burch$110K — $140K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of community management experience, preferably in mission-driven organizations
  • Proven skills in mobilizing communities and enhancing member engagement
  • Expertise in managing community platforms and executing engagement strategies
  • Familiarity with workflow automation and CRM solutions
  • Experience in strategic community-building initiatives
  • Strong interpersonal and communication skills
  • Self-starter with a proactive problem-solving mindset

Responsibilities

  • Manage and enhance the community experience on digital platforms like Circle
  • Launch initiatives to create a structured onboarding experience for new Fellows
  • Develop a content calendar and engagement programming for community interactions
  • Implement strategies to expand the Fellows cohort and strengthen partner relationships
  • Design feedback mechanisms to assess community health and adapt strategies accordingly
  • Collaborate with cross-functional teams to build community frameworks
  • Analyze engagement data to continuously improve user experience and community impact

Benefits

  • Generous health and wellness benefits to ensure employee wellbeing
  • Financial security support through retirement plans and compensation packages
  • Opportunities for professional development and continuous learning
  • Collaborative and inclusive work environment that values diverse perspectives
  • Culture focused on kindness, integrity, and community building
Full Job Description
This Role is Tailor-Made for You Because: You are a community weaver, systems thinker, and relationship strategist. The Senior Manager, Community is a builder and connector who shapes what it means to be part of the Tory Burch Foundation community of Fellows, advisors, and industry partners. This role elevates the Foundation’s community function, with an expanded mandate to deepen the Fellows Experience, strengthen relationships across every stakeholder group, and drive an aggressive plan to scale the size and impact of the Foundation’s network, all in service of advancing women entrepreneurs. You will partner closely with the Vice President of Experience and collaborate cross-functionally with the Partnerships and Marketing teams to build a community framework that grows with Fellows and partners over time.

A Day in the Life:

No two days in this role look exactly alike, and that’s by design. You might start your morning on the Circle platform, checking in on Fellow conversations, responding to engagement threads, and surfacing a timely connection between a founder in Chicago and an advisor in our network who can open a door. You’ll pulse the health of the community across digital and in-person touchpoints, knowing that what makes this network special isn’t just what Fellows have access to, it's how it feels to belong to it.

You’ll spend real time thinking about the architecture of belonging. That means co-creating the rituals, language, and practices that make a first-year Fellow’s onboarding feel distinct from the experience of a fifth-year Fellow who’s now mentoring others. You’ll partner with the Vice President of Experience to shape and safeguard the invisible structure (community framework) that makes the Fellows Experience feel intentional, not accidental. Some days this looks like workshopping language for a welcome sequence. Others, it’s designing a new milestone ritual or rethinking how new cohorts are introduced into the broader network.

You own the Foundation’s digital community experience on Circle, ensuring the platform functions as a resource-sharing, sticky engagement hub for Fellows. That means developing a comprehensive content calendar, programming engagement moments, analyzing what’s resonating, and continuously raising the quality and consistency of the experience. You’ll extend that ownership across all platforms (in-person gatherings, digital touchpoints, and moments inside the broader Tory Burch organization) to ensure Fellows feel seen and connected wherever they show up.

You’ll carry an ambitious growth mandate. That means supporting an aggressive plan to expand the Fellows cohort, deepen “Pathway” programming, and grow the broader entrepreneur network. You’ll identify new channels, partnerships, and program extensions, and you’ll own the KPIs that measure whether we’re actually moving the needle.

And lastly, you’ll close the loop. Designing and deploying feedback mechanisms including surveys, pulse checks, and structured conversations to help keep the community healthy and evolving. You’ll translate what you hear into community development strategies and bring them to the broader team with both the insight and the implementation plan. The goal is a community that gets better because it’s genuinely being listened to.

To Land This Role:

  • Successful track record managing communities, ideally within a mission-driven or entrepreneurship-focused organization.
  • Experience mobilizing communities around a shared mission, including activating members, cultivating peer leaders, building trust, and increasing meaningful participation over time.
  • Demonstrated success managing community and platforms (e.g., Circle, Mighty Networks, Skool or similar) and executing engagement strategies.
  • Experience using workflow automations, CRM systems and digital tools (e.g. Monday, G-Suite, Outlook).
  • Demonstrated ability to develop and implement strategic, scale-oriented community-building initiatives.
  • Excellent interpersonal and communication skills, with experience representing an organization across multiple channels.
  • Self-Starter – must manage up, be action and detail oriented and a pro-active problem-solver.
  • Experience in live event and meeting software including Teams, Zoom, and WebEx.
  • High sense of urgency, timeliness and commitment to follow-through.
  • Highly collaborative team player – no task is too big or too small.
  • Background in Communications, Sociology, Customer Success or related field preferred.

Why You'll Want to Join Our Team:

The Tory Burch Foundation is a nonprofit organization that increases women’s economic power by supporting entrepreneurs to build businesses that last. Entrepreneurship is a proven pathway for women to achieve financial independence and drive change in their communities. Our thriving ecosystem – of experts, innovators, and industry leaders – connects extraordinary women entrepreneurs to essential resources to scale, lead, and shape the economy. Entrepreneurs who participate in our programming stay in business longer, are more likely to surpass $1M in annual revenue, and secure funding at higher rates than their peers. When more women entrepreneurs succeed, we all succeed. If you are an entrepreneurial, innovative, creative and resourceful person who wants to make a difference for women, come join us!

How We Work Together

  • Adaptable – We change before we have to
  • Entrepreneurial – We own it
  • Collaborative – There’s no “I” in Tory
  • Client & Brand Focused – We put ourselves in Tory’s shoes
  • Live the Values – We show up for each other
  • Functional Expertise – We’re constantly learning and growing

#TeamTory Values

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.

Compensation Range

The compensation range for this position is 110,000.00 USD - 140,000.00 USD. Our offer will be based on your relevant experience and work location.

Benefits Information

We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life.  are highlights of key benefits available to all eligible Tory Burch team members.


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