CBRE Group, Inc

Senior Manager - Communications Infrastructure Operations

CBRE Group, Inc$115K — $225K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree preferred; relevant experience can substitute education.
  • 5-8 years of experience in technical operations and management.
  • Preferred expertise in staffing, training, and performance evaluation.
  • Leadership capabilities to inspire and drive operational success across teams.
  • Strong proficiency in Microsoft Office Suite.
  • Exceptional organizational skills with a proactive approach.

Responsibilities

  • Supervise and develop team members; conduct evaluations and coaching.
  • Manage daily team operations, including task assignments and coverage.
  • Oversee Comm Room maintenance and network operations for assigned sites.
  • Develop and manage operating and capital budgets efficiently.
  • Ensure team meets budgetary goals and performance metrics.
  • Collaborate with external contractors and stakeholders for maintenance tasks.
  • Communicate effectively with tenants and various internal teams to ensure alignment.

Benefits

  • Health, dental, and vision insurance starting the 1st of the month.
  • Generous paid time off policy.
  • 401(k) plan available.
  • Opportunities for internal advancement after six months.
  • Competitive salary structure.
Full Job Description
About the Role:
As a CBRE Technical Sr. Manager, you will manage the team responsible for all Comm Rooms, Structured Cabling operations, maintenance, communications, workforce development programs, and Infrastructure projects for NY Metro and approximately 70 site distributed portfolio of buildings.

This job is part of the Engineering and Technical Services job function. They are responsible for providing Comm Room support, preventive maintenance, white space condition audits, and repairs on equipment and systems as well as IT project management and Network power down support. This role is a minimum of four days per week in the Client's NY Office.

What You'll Do:
• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assure coverage, assign tasks, review and approve overtime requests, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Manage network operations and Comm Room maintenance for assigned facilities.
• Develop operating and capital budgets.
• Manage the team to meet operating budgets, metrics, and KPIs
• Recommend and implement improvements for preventive maintenance programs on an on-going basis. Create and maintain effective building-specific maintenance and safety procedure manuals.
• Point of contact for maintenance efforts with outside contractors, tenant finish personnel and technicians.
• Maintain on-going communication with high profile tenants, clients, owners, business units, client IT, facility management team, project management team, MAC (moves adds changes) team and vendors.
• Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.
• Identify and solve technical and operational problems of complexity.
• Understand and recognize the broader impact across the department.
• Improve and change existing methods, processes, and standards within job discipline to ensure all KPI's are met

What You'll Need:
• Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills and an advanced inquisitive mindset.

Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.

• Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc.
• Internal advancement available after 6 month mark
• Competitive Pay

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

CBRE carefully considers multiple factors to determine compensation, including a

candidate's education, training, and experience. The minimum salary for the position

$115,000 per year and the maximum salary for the position is

or $225,000 per year. The compensation that is offered to a successful candidate

will depend on the candidate's skills, qualifications, and experience. Successful candidates will also

be eligible for a discretionary bonus based on CBRE's applicable benefit program.

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more

About CBRE Group, Inc

CBRE is a vertically integrated global commercial real estate services and investment firm. The company was established in 1992 and is headquartered in Chicago, Illinois, United States.

CBRE Group, Inc Careers

Join the world-class team at CBRE Group, Inc, the global leader in real estate services and investment. At CBRE, we are committed to fostering a culture of innovation, diversity, and professional growth. Our team is composed of industry-leading experts who are passionate about shaping the future of real estate.

Work You’ll Do

At CBRE, you will have the opportunity to engage in transformative projects that reshape the landscape of modern real estate. Our professionals lead with expertise and a deep understanding of industry needs, making CBRE the epitome of excellence in the real estate sector.

Explore Job Opportunities and Internships

Whether you're starting your career or looking to make a significant impact in the real estate industry, CBRE offers a range of job opportunities and internships that will harness your skills and expand your horizons. From positions in management to roles in research and analytics, your perfect job awaits.

Innovate and Lead

Join a team where innovation and leadership go hand in hand. CBRE empowers its employees to take the lead on projects, encouraging a culture of leadership that permeates every level of the company. With CBRE, you can transform your career trajectory through meaningful work that drives the real estate market forward.

Professional Growth and Development

CBRE is dedicated to the professional growth of its employees. With comprehensive diversity training and leadership development programs, we ensure that every team member has the resources to succeed. Our commitment to professional development is unmatched, offering continuous learning opportunities and career advancement.

Benefits and Culture

At CBRE, we understand that our employees are our greatest asset. That’s why we offer competitive benefits that support both your professional and personal life. Our inclusive culture champions diversity, encouraging a workplace where every voice is heard and valued.

Networking and Career Advancement

Enhance your career through CBRE’s vast networking opportunities. Connect with industry leaders, participate in global conferences, and engage in groundbreaking projects. Our robust networking channels foster connections that lead to dynamic career opportunities and lasting professional relationships.

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Ready to advance your career at CBRE Group, Inc? Explore our current job openings and find out how your skills and interests align with our needs. We are always on the lookout for passionate, creative, and solution-driven team players.

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Apply Now

Start your journey with CBRE today. Submit your resume, prepare for your interview, and get ready to join a company where your career will flourish. Let’s build a better future together.

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Learn more about CBRE Group, Inc
Size
105,000 employees
Market Cap
$23.8 billion
Industry
Net Income
$751.9 million
Founded
1906
5 Year Trend
+9.8%
Revenue
$23.8 billion
NASDAQ

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