Johnson & Johnson

Senior Manager, Commercial Innovation

Johnson & Johnson$120K — $145K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in orthopedics, focusing on business transformation or commercial strategy.
  • Strong skills in facilitation, stakeholder management, and executive communication.
  • Excellent analytical and problem-solving abilities.
  • Self-starter capable of thriving in a fast-paced environment.
  • Preferred experience in leading cross-functional transformation initiatives and AI or digital transformation.

Responsibilities

  • Facilitate workshops to uncover AI-enabled business opportunities.
  • Maintain an up-to-date inventory of commercial AI use cases.
  • Evaluate use cases for strategic value and scalability.
  • Draft business cases for leadership evaluation.
  • Document current commercial processes and design AI-driven future-state workflows.
  • Support the rollout of new commercial systems and workflows.
  • Lead design workshops and cross-functional teams for transformation projects.

Benefits

  • Opportunity to work with innovative technology in orthopedics.
  • Engage in impactful projects that shape the future of medical treatments.
  • Be part of a team focused on improving patient outcomes.
  • Join a standalone company with growth opportunities post-separation.
Full Job Description
Job Function:
Marketing

Job Sub Function:
Strategic Marketing

Job Category:
Professional

All Job Posting Locations:
Warsaw, Indiana, United States of America

Job Description:

We are currently searching for the best talent for a Senior Manager, Commercial Innovation to join our Orthopaedics team located in Warsaw, IN.

Purpose:

The Senior Manager, Commercial Innovation will support the DePuy Synthes Commercial Excellence organization as we build and scale a Commercial Intelligence Platform. This role will serve as a force multiplier for the Sr. Director, Strategic Customer Programs, helping translate strategic vision into actionable business outcomes.

The ideal candidate combines commercial acumen, consulting experience, process redesign expertise, and strong facilitation skills. The contractor will lead workstreams that identify, prioritize, and define high-value commercial AI use cases while helping design future-state workflows, operating models, launch strategies, and value realization frameworks.

This role will partner closely with Commercial Excellence, Pricing & Contracting, Commercial Operations, Sales, Marketing, and Data & Technology teams.

Key Responsibilities & Deliverables

Commercial Use Case Discovery & Prioritization
  • Facilitate workshops across commercial functions to identify AI-enabled business opportunities.
  • Develop and maintain a commercial AI use case inventory.
  • Assess use cases based on strategic value, financial impact, scalability, data readiness, and adoption potential.
  • Develop business cases and recommendation materials for leadership review.


Future-State Workflow & Operating Model Design
  • Document current-state commercial processes and decision workflows.
  • Design future-state workflows incorporating AI-driven recommendations and agentic capabilities.
  • Facilitate commemorating decision rights, escalation paths, and governance considerations.
  • Identify opportunities to eliminate manual effort and improve commercial decision-making.


Commercial Intelligence Launch & Rollout Planning
  • Support development of phased rollout strategies across commercial domains.
  • Assist in launch planning activities for new workflows and platform capabilities.
  • Create leadership-ready content to support launch activities and stakeholder engagement.
  • Help establish repeatable frameworks for future deployments.


Workshop Facilitation & Stakeholder Engagement
  • Lead discovery sessions and design workshops with commercial leaders.
  • Facilitate cross-functional working teams.
  • Drive action tracking and follow-through across transformation initiatives.
  • Support commercial domain councils and governance forums.


Qualifications / Requirements:

Required Experience
  • 10+ years of experience in orthopedics, preferably in business transformation, commercial strategy, or operational improvement.
  • Strong facilitation, stakeholder management, and executive communication skills.
  • Strong analytical and problem-solving capabilities.
  • Ability to work independently in a fast-paced environment.


Preferred Experience
  • Experience leading cross-functional transformation initiatives.
  • AI, analytics, or digital transformation experience.
  • Experience supporting operating model redesign and large-scale change initiatives.


About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

#LI-MK2

Required Skills:

Preferred Skills:
Business Alignment, Business Data Analysis, Coaching, Competitive Landscape Analysis, Continuous Improvement, Critical Thinking, Cross-Functional Collaboration, Feasibility Studies, Market Opportunity Assessment, Numerically Savvy, Performance Measurement, Pricing Strategies, Process Improvements, Strategic Change, Technical Credibility, Value Pricing

About Johnson & Johnson

Scio Diamond creates single-crystal Type IIa diamonds for the jewelry market and for industrial applications. It employs a patent-protected chemical vapor deposition (CVD) process in a precisely controlled laboratory setting to produce diamonds. It was founded in 2009 and is headquartered in Greenville, South Carolina.

Johnson & Johnson Careers

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Learn more about Johnson & Johnson
Size
141,700 employees
Market Cap
$462.7 billion
Industry
Net Income
$14.7 billion
Founded
1886
5 Year Trend
+5.5%
Revenue
$82.5 billion
NASDAQ

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