Senior Manager, Collections/AP & ARDepartment: Finance
Employment Type: Permanent - Full Time
Location: Pittsburgh, PA
Reporting To: Amanda Reid
DescriptionLocation: Pittsburgh, PA (Hybrid)The Senior Manager, Collections, Account Receivable and Payable is responsible for leading the Collections function, supporting escalations, overseeing Accounts Payable operations, and contributing to treasury, cash flow, and cash management activities. The primary focus of the role is ensuring customer cash is collected promptly and effectively while providing leadership and support to the collections team.
More about the role & teamCollections Leadership (Primary Focus)- Lead the collections function and support the collections team.
- Ensure timely collection of customer payments.
- Manage and resolve escalated collection issues.
- Partner with customers and internal and external stakeholders to address collection-related inquiries.
- Support collection activities as needed during escalations or periods of increased demand.
Accounts Payable Oversight- Provide leadership and oversight of Accounts Payable operations.
- Partner with the AP team to ensure effective processes and controls.
Treasury & Cash Management- Support treasury-related activities.
- Contribute to cash flow management and cash forecasting initiatives.
- Assist with broader cash management responsibilities across the organization.
What skills and experience do I need to succeed?- Bachelor's degree in Finance, Accounting or related.
- Minimum of 6 years of progressive experience in collections, accounts receivable, order-to-cash, or working capital management experience, including 3+ years in a manager/supervisor role, with responsibility for aged debt performance, customer escalations, and collections process improvement.
- Experience with ASC 606 and 605 revenue recognition
- Experience in process automation, bringing manual processes to ERP to reduce manual intervention
- Experience in interpreting SaaS contracts, multi year deals, overages and minimum calculations.
- Strong Excel skills
- Netsuite experience preferred.
What do we offer?Confluence offers generous benefit packages for team members. As a growing, global organization, we are always looking for ways to ensure that our employees can access benefits that matter to them and their families. This includes:
🕚 Generous
Time Off packages including additional half days with each public holiday in your location.
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Global Career Development opportunities
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Social Events💵
Referral Bonus scheme - Upto $3,000 per successful referral
Plus many more!More about the LocationWe offer flexible working options for all employees.
#LI-Hybrid 
