Job DescriptionJob SummaryLead and manage a team of software engineers and application support staff including employees, consultant, and managed service providers, to support cloud-based services, off-the-shelf enterprise software, and related integrations with third-party services and TTX custom applications.
Responsibilities - Lead and manage a team of software engineers and application support staff including employees, consultant, and managed service providers, to support cloud-based services, off-the-shelf enterprise software, and related integrations with third-party services and TTX custom applications
- Manage assignments and delivered results
- Manage and build effective working relationships with cloud service providers, managed services providers, TTX technical staff and TTX functional pillar to deliver business objectives, ensure successful organizational operations, including 24x7 availability of services and systems
- Help to define and enforce cloud services standards, patterns, practices, procedures, and system controls to ensure business process stability, data consistency and application reliability; help adoption of new and advanced cloud and COTs solution features
- Coach less experienced staff members to improve technical and non-technical skills to improve team effectiveness
- Ensure necessary technical documentation exists and is maintained
- Employee performance management including yearly reviews and hiring as needed
- Vendor relationship management and handle software licensing renewals
Qualifications - Bachelor's degree in Engineering or Computer Science
- 6 years of related experience
- 6 years of experience analyzing and managing business requirements throughout a System Development Life Cycle (SDLC) using Waterfall, Iterative and Agile methodologies
- 5 years of experience managing projects, including project estimation, planning, scheduling, scope management, tracking project metrics, creating RFPs, business cases, project charters, strategies and roadmaps, and manage communications with customer and stakeholders
- 5 years of experience preparing test strategies and test cases in Microsoft TFS, tracking test results and metrics and creating project metrics using SQL queries
- 1 year of experience defining, designing, testing and implementing business solutions using IBM Maximo
- 4 months of experience managing cross-functional teams working on an integrated product
100% remote position. Must live in AL, AZ, AR, CA, CO, FL, GA, IL IN, KS, KY, MD, MI, MN, MO, NV, NJ, NM, NC, OH, OR, PA, SC, SD, TN, TX, UT, VA, WA, WI, or WY.
About UsTTX Company is a leading provider of railcars and related freight car management services to the North American rail industry. TTX's pool of railcars is ideal for supporting shippers in the intermodal, automotive, paper & forest, metals, machinery, wind energy and other markets where flatcars, boxcars and gondolas are required.
TTX's generous Total Rewards package includes Paid Time Off, Health, Dental and Vision benefits, and 401(k) with company match. This position participates in Railroad Retirement.
TTX Company is an Equal Employment Opportunity Employer.
About the TeamWhat we do: Achieve strategic business value by leading and supporting TTX's Digital Transformation, including cloud solutions, intelligent real-time analytics, machine learning and mobility.
- Supports daily business operations via systems and data
- Develops and/or provides hardware and software to run business
- Provide maintenance and trouble-shooting for business systems
- Special projects to transform business operations and meet business needs
- Provide Cybersecurity for TTX and its information assets.
