Senior Manager - Client Services

Infosys Limited Digital • $150K — $180K *
New York, NY 10025In-Person
Manufacturing & Automotive
11 - 15 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree or foreign equivalent required; 14+ years related experience.
  • If a master's degree is held, a minimum of 11 years related experience is required.
  • Proven track record as a Hunter with the ability to generate new client relationships.
  • Knowledge of trends in Industrial Manufacturing, Automobile, and Aerospace/Defense sectors.
  • Experience with the BPO outsourcing space and global delivery models.

Responsibilities

  • Utilize existing contacts to bring new clients into Infosys BPM.
  • Manage the entire opportunity cycle: Prospect, Evaluate, Propose, and Close.
  • Collaborate with stakeholders to ensure client commitments and SLAs are met.
  • Conduct commercial negotiations with a strong understanding of models.
  • Develop a strategic sales approach focusing on target accounts.

Benefits

  • Fully remote role; work from anywhere in the USA.
  • Opportunity for business travel to client sites.
  • Collaborative work environment with internal cross-functional teams.
Full Job Description
Job Description

AVP - New Business Sales in Industrial Manufacturing, Automobile and Aerospace/Defense
AVP - Senior Manager - Client Services
Remote within USA - Work from anywhere Business Travel is required.

Infosys BPM is seeking to hire a AVP of New Business Sales to manage and expand the Infosys footprint across new client accounts in the Industrial Manufacturing, Automobile and
Aerospace/Defense domain. The role is responsible for opening new accounts for Infosys BPM. This role's expectation is to utilize existing network of contacts to open doors along with cross selling BPM services to Infosys existing IT client base.

Role Description:
  • Hunter role with expectation to utilize existing contacts to introduce Infosys BPM to new logos.
  • Business development: manage build a project portfolio, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
  • Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client and the SLAs are being measured and met.
  • Commercial negotiations: Should understand commercial models and understand art of commercial negotiation.
  • Create a sales strategy with a list of must have accounts from a Target Account List

Basic Qualifications
  • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • 14+ years of experience related to job description
  • If a master's degree has been completed, then a minimum of 11 years' experience related to the job description is required

Preferred Qualifications:
  • Track record as a Hunter with the ability to bring new contacts and new logos with extensive connections within the domain.
  • Knowledge of Industrial Manufacturing, Automobile, and Aerospace/Defense industry trends and insights would be useful.
  • Good understanding of industry specific business issues and drivers in BPO outsourcing space
  • Global Delivery Model experience. Can be based anywhere within USA and business travel required.
  • Significant new business development and similar large deal experience.
  • Ability to utilize extensive contact list to being in new logo business.
  • Track record of interacting and building relationships with CXO level client contact.
  • Understanding of sales cycle, key influencers, budget cycles and client's bid process.
  • Hands-on experience with proposal creation and leading proposal presentations.
  • Ability to collaborate with internal cross functional teams for support.
  • Strong leadership, interpersonal, communication and presentation skills.
  • Wide variety of BPO, Management Consulting and Business Consulting engagement experience.

Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.

Work Model:
This role is a remote role within the US, with the option to work from home or local office when not at a client site. This role requires business travel to be onsite at the client's office, as necessary.

About Infosys Limited Digital

Infosys Limited Digital Careers

Joining Infosys Limited Digital offers a unique opportunity to be part of a global team of professionals who are at the forefront of digital innovation and transformation. Infosys Limited Digital is renowned for its commitment to leadership in technology services and consulting, making it an ideal place for ambitious individuals seeking growth and career advancement.

Explore Job Opportunities

Infosys Limited Digital is actively seeking talented individuals to join their team. With a variety of job opportunities available, candidates can find positions that match their skills and interests. The company values diversity and inclusivity, ensuring that all team members have the opportunity to contribute to their fullest potential.

Experience Professional Growth

At Infosys Limited Digital, professional growth is a priority. The company offers comprehensive benefits and diversity training programs that support both personal and professional development. Employees are encouraged to take leadership roles within projects, fostering a culture of innovation and continuous improvement.

Engage in Meaningful Work

Employees at Infosys Limited Digital engage in projects that transform businesses and industries worldwide. By leveraging cutting-edge technology and deep industry expertise, the team delivers solutions that meet the complex demands of today's digital landscape.

Internship Programs

For those starting their careers, Infosys Limited Digital’s internship programs provide a robust platform for learning and development. Interns gain hands-on experience, working alongside seasoned professionals on real-world projects. This not only enhances their skills but also prepares them for future employment opportunities within the company.

Join a Collaborative Team

Infosys Limited Digital prides itself on its collaborative culture. Team members from around the globe come together to share ideas and strategies, ensuring the best outcomes for clients and stakeholders. Networking within the company is highly encouraged, opening doors to myriad opportunities for career advancement.

Prepare for Your Interview

When applying for a position at Infosys Limited Digital, it is crucial to tailor your resume to highlight relevant experience and skills. Preparation for the interview process is key, as it is a chance to demonstrate how your background aligns with the company’s needs and values.

Stay Connected with Career Insights

Keep up to date with the latest in career opportunities and industry trends by subscribing to Infosys Limited Digital’s career blog. Gain insights from insiders and stay informed about new openings and company news.

Apply Now

Discover the exciting and rewarding career opportunities at Infosys Limited Digital. Search for open positions that align with your professional skills and interests. Infosys Limited Digital is looking for passionate, curious, and innovative team players ready to make a significant impact in the digital world.

SEARCH INFOSYS LIMITED DIGITAL JOBS

READ CAREERS BLOG

Job Alert Emails

Customize your subscription to receive job alerts and insider tips tailored to your preferences. Explore the diverse and dynamic career paths available at Infosys Limited Digital.
Learn more about Infosys Limited Digital
Industry
Information Technology
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Infosys Limited Digital

More Manufacturing & Automotive Jobs

Find similar Senior Manager - Client Services jobs:

NationwideNew York, NY