Position Summary...What you'll do...Role summary:The Senior Manager of Transactions is the end-to-end owner responsible for operating, maintaining, and evolving the transaction experience of our eCommerce business. This leader will be accountable for how Members understand, navigate, and complete a transaction - from cart actions through checkout, payment, and confirmation.
We are looking for an experienced, specialized eCommerce professional who possesses a deep understanding of the transactional ecosystem and a proven track record of optimizing large-scale buy funnels. You are a strategic thinker and operational powerhouse, capable of partnering across complex matrixed teams to deliver a trusted, seamless transactions experience.
What you'll do: - Lead Transactions Strategy: Champion the strategic vision, translating business objectives into executable roadmaps that deliver measurable outcomes.
- Own the End-to-End Funnel: Drive daily operation of the transaction flow, including cart behavior, checkout, payments, and recovery paths.
- Lead Matrixed Collaboration: Partner with Product, Engineering, Analytics, Fraud, Identity, and Payments to manage dependencies, mitigate risks, and achieve win-win outcomes.
- Drive Data & Experimentation: Accountable for core metrics: add-to-cart, cart progression, cart completion, and conversion rate.
- Maximize Operational Health: Monitor buy-funnel health, identifying friction points and implementing systemic resolutions to safeguard conversion.
- Advance Capabilities: Implement personalization signals and AI-assisted workflows to streamline the buy flow.
What you'll bring: - 5+ years of experience operating and managing an eCommerce site operation, focused on optimizing the buy funnel
- 2+ years of direct ownership over Cart, Checkout, or Payments platforms, translating business and consumer needs into actionable requirements and executable roadmaps
- Proven analytical capability and mindset. Comfort with large datasets, running A/B tests, and deriving insights from core metrics like add-to-cart, cart progression, and conversion rate
- Strong understanding of event-driven systems, APIs, and complex backend integrations (Fraud, Promotions, Fulfillment)
- Demonstrated experience navigating highly matrixed environments, influencing without direct authority, and making high-stakes prioritization decisions across stakeholder groups
-Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $117,000.00 - $234,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).
Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's degree in Business, Statistics, Social Science, Communications, or related field and 4 years' experience in retail merchandising, operations management, or related area OR 6 years' experience in retail merchandising, operations management, or related area.
Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Leading cross-functional teams, Supervisory experience
Primary Location...850 Cherry Ave, San Bruno, CA 94066-3031, United States of America
