FIGS

Senior Manager, Business Planning and Performance Management

FIGS • $140K — $165K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Finance, Business, Economics, Analytics, Operations, or related field; MBA preferred.
  • 7+ years in enterprise business planning, FP&A, strategy, operations, performance management, or consulting; retail or ecommerce experience preferred.
  • Proven experience in developing and managing enterprise KPI frameworks and executive dashboards.
  • Ability to translate strategy into measurable objectives, roadmaps, and KPIs.
  • Strong analytical skills to identify trends and recommend actions based on data analysis.
  • Skilled in program and project management.

Responsibilities

  • Maintain the enterprise initiative roadmap, tracking milestones, owners, dependencies, and risks.
  • Lead the Quarterly Business Review process, including agenda, templates, timelines, and executive readouts.
  • Create and deliver monthly performance dashboards and insights to the company.
  • Define and maintain enterprise KPIs, monitoring progress against targets.
  • Conduct regular check-ins with leaders to assess commitment and roadmap progress.
  • Monitor business metrics such as discounts, returns, promotions, and customer behavior.
  • Collaborate with Finance, Strategy, Analytics, and stakeholders for strategic planning and tracking.

Benefits

  • Opportunity to earn equity in FIGS through a new-hire equity program and employee stock purchase plan.
  • Eligibility for an annual bonus.
  • Comprehensive health benefits including medical, dental, and vision coverage, plus wellness services access.
  • Generous 401(k) plan with company match.
  • Flexible vacation for salaried employees and up to 3 weeks of accrued vacation for hourly employees.
  • Parental leave and support for primary caregivers returning to work.
  • In-office meal vouchers and significant discounts on FIGS products.
  • Access to pet care benefits including daycare and insurance discounts.
Full Job Description
This role sits at the intersection of strategy, operational planning, business performance and analytics. This role drives enterprise performance and makes the enterprise more aligned, accountable and measurable. This collaborative role will work with key stakeholders across the organization to ensure the company's strategic priorities are being executed successfully and the operating KPIs are moving as planned by coordinating and reporting on the execution of projects. Our ideal candidate will be incredibly detail-oriented, tactical, technically capable, with strong communication skills.

Responsibilities
  • Enterprise Initiatives - maintains the enterprise initiative roadmap; tracks milestones, owners, dependencies and risks, You will be collaborating with cross functional team leads and responsible for the planning, tracking, and communication of enterprise projects to ensure successful delivery.
  • Quarterly Business Reviews - Leads the QBR process, agenda, templates, timelines, initiative tracking, and executive readouts.
  • Enterprise dashboards - Creates and delivers monthly company performance dashboards as well as driving insights
  • KPI Management - Defines/maintains enterprise KPIs and monitors progress against targets
  • Business accountability - regular check-ins with leaders to assess progress against commitments and roadmaps. Facilitate and lead meetings, create agendas, record meeting minutes, and track action items
  • Business reporting & analysis - Monitors discounts, returns, promotions, customer behavior
  • Partner across Finance, Strategy, Analytics and business stakeholders to deliver the AOP through strategic investment support and tracking of key dates and gates
  • Document and implement our processes in Confluence, Jira, Slack, GSuite

Qualifications
  • Bachelor's degree in Finance, Business, Economics, Analytics, Operations or a related field. MBA or equivalent advanced degree preferred
  • 7+ years of experience in enterprise business planning, FP&A, strategy, business operations, performance management or consulting. Retail or Ecommerce experience preferred
  • Strong track record developing and managing enterprise KPI frameworks, executive dashboards, management reporting and performance insights
  • Demonstrated ability to translate company strategy into measurable objectives, roadmaps, milestones, KPIs and accountable owners
  • Strong analytics capabilities with the ability to identify business trends, diagnose performance drivers and translate analysis into clear recommendations and actions
  • Strong program and project management skills

FIGS Compensation and Benefits

Pay Range
  • At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $140,000 and $165,000. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.

Additional Compensation and Benefits
  • Equity: Eligible FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan
  • Annual bonus: This position is eligible to participate in the FIGS annual bonus program
  • Other compensation and benefits offered include:
    • Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance
    • Amazing 401(k) program, with a company match up to the first 6% of your contribution
    • Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
    • Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
    • FIGS sponsored Uber Eats voucher for in-office weeks
    • Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
    • Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more...

*Benefits eligibility is determined by hour requirements and length of service

About FIGS

FIGS is a medical apparel company that designs and sells scrubs, lab coats, and other medical uniforms. The company was founded in 2013 by Heather Hasson and Trina Spear, who were frustrated with the lack of stylish and functional medical apparel available on the market. FIGS uses high-quality, antimicrobial fabrics and incorporates features like pockets and stretchy material to make their products more comfortable and functional for healthcare professionals. The company has a strong social media presence and has been recognized for its innovative approach to medical apparel.
Learn more about FIGS
Size
1,000 employees
Market Cap
$1.1 billion
Industry
Founded
2013
NASDAQ

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