Royal Bank of Canada

Senior Manager - Business Management Transformation

Royal Bank of Canada$110K — $130K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in business management, operations, and supplier delivery.
  • 3+ years leading operational transformation initiatives or automation projects.
  • Experience with automation and AI tools for workflow processes.
  • Proficient in MS Office, Tableau, and data visualization tools.
  • Strong analytical skills for senior-level reporting and decision-making.

Responsibilities

  • Identify and implement AI-driven automation solutions for administrative processes.
  • Evaluate and deploy current AI tools to enhance business management.
  • Lead change management initiatives for digital transformation.
  • Assess portfolio health, resource capacity, and demand planning.
  • Optimize financial governance through better forecasting and budget tracking.
  • Redesign methodologies for capturing and reporting savings.
  • Establish robust data standards for automated reporting accuracy.

Benefits

  • Comprehensive Total Rewards Program including bonuses and flexible benefits.
  • Supportive leaders focused on your development and coaching.
  • Opportunity to make a significant impact in the organization.
  • Work in a dynamic, collaborative, and high-performing team.
  • Challenging work opportunities with increasing responsibilities.
  • Ability to build close client relationships.
Full Job Description
Job Description

What is the Opportunity?

The Senior Manager, Business Management Transformation is a strategic leadership role responsible for modernization, optimization, and automation across core business management functions including financial oversight, portfolio management, and supplier governance.

The primary objective of this role is to accelerate the evolution of the business management function, deepening our transition toward a more agile, data-driven ecosystem. By leveraging cutting-edge AI tools, machine learning and advanced automation, the success candidate will streamline operational workflows, eliminate friction and revolutionize how the organization tracks and realizes business savings.

What Will You Do?

AI & Automation Leadership
  • Workflow Automation: Identify, design, and implement AI-driven automation solutions for repetitive administrative processes and reporting. Opportunities include (but not limited to):
    • end to end process of opening, maintaining and closing projects
    • creation of work authorizations
    • project cost forecasting
    • actuals to forecast reconciliation
  • Tool Evaluation and Deployment: Assess current RBC AI tools to determine fit for the business management ecosystem.
  • Change management: Act as a champion for digital transformation, ensuring team members are upskilled and comfortable adopting new AI assisted agents.


Business Management Evolution through predictive analytics and intelligent reporting:
  • Portfolio Management: Evaluate portfolio health, resource capacity planning, and business demand planning.
  • Financial Governance: Optimize monthly forecasting, variance analysis, and budget tracking.
  • Supplier Management: Enhance vendor governance via performance monitoring of non-financial terms.


Reporting and Savings Transformation:
  • Savings Tracking Overhaul: Redesign the methodologies, tools and metrices used to capture, validate and report organization cost savings and value realization.
  • Intelligent Reporting: move the organization away from static spreadsheets towards dynamic, automated, AI-powered dashboards that provided actionable insights to executive leadership.
  • Data Integrity: established robust data standards across the team to ensure the automated reporting is highly accurate and trusted.


What do you need to succeed?

Must-have
  • 8+ years of progressive experience in business management, operations, and supplier delivery.
  • 3+ years leading operational transformation initiatives, process re-engining or automation projects.
  • Experience automating workflows using automation/AI tools
  • Excellent proficiency with MS Office Programs (Power Point, Excel, Outlook, and Word), Tableau and other data visualization tools.
  • Knowledge of RBC IT project forecasting, development delivery, system maintenance and IT tracking tools (MIS, Plan view, KPI metrics).
  • Excellent analytical skills - proven experience conducting data analysis/discovery/aggregation as a foundation to providing meaningful analysis and management reporting to facilitate business decisions at a senior management/executive level.


Nice-to-have
  • Educational background in Finance an asset.
  • Broad systems management experience.
  • Experience with operation risk governance and data.


What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Opportunities to building close relationships with clients


#LI-POST

Job Skills
Business Appraisals, Business Process Design, Business Process Modeling, Configuration Management (CM), Implementation, Requirements Analysis, Workflow Analysis

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-13

Application Deadline:

2026-09-14
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities awaiting you at RBC. Explore the possibilities with Royal Bank of Canada, where your future is filled with potential and the path to success is paved with countless opportunities for professional and personal growth. Join us and shape not just your career but the future of the financial industry.
Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
+8.7%
NASDAQ

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