WW Grainger

Senior Manager, Business Communication

WW Grainger • $123K — $205K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in communications, journalism, public relations, English, marketing, business, or related field.
  • 7+ years of strategic communications experience for large, complex projects.
  • Proficient in using various communication methods for diverse audiences.
  • Skilled in advising senior leaders on communication strategies and executive messaging.
  • Experience in a matrixed environment or Fortune 500 company, leading change communications.
  • Preferred experience with field communicators or distributed workforces.

Responsibilities

  • Lead strategic planning and messaging for functional communications.
  • Develop key messages for priorities and initiatives, and create engagement strategies.
  • Provide communications counsel to senior leadership on business priorities and organizational changes.
  • Coordinate communications between senior leaders and team members to enhance alignment and engagement.
  • Create communication playbooks and templates for leaders to use with their teams.
  • Measure communication effectiveness and recommend improvements based on data and feedback.
  • Build and maintain relationships with external stakeholders to support Grainger's reputation.

Benefits

  • Medical, dental, vision, and life insurance starting on day one.
  • 18 paid time off (PTO) days annually and 6 company holidays.
  • 6% company contribution to a 401(k) plan with no employee contribution required.
  • Employee discounts, tuition reimbursement, and financial counseling access.
  • Maternity support programs and up to 14 weeks paid leave for birth parents.
Full Job Description
Position is not eligible for visa sponsorship.

Work Location Type: Hybrid

Req Number 335538

Compensation

The anticipated base pay compensation range for this position is $123,000.00 - $205,100.00. This role is eligible for an incentive target of up to 20% or $, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.

Rewards and Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:
  • Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
  • Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger's benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

Grainger Benefits

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position is not eligible for visa sponsorship.

Position Details

Lead the development of strategic internal and leader communications, company communications programs, and support external communications as needed for one of Grainger's key business functions. Manage audiences and partners simultaneously, while working collaboratively with leaders and team members in different positions from Executive leadership to the company's non-exempt team member base. Support the highest priority and most complex communications for the function.

This is a high-visibility leadership role supporting the teams responsible for sales and inventory management, as well as brand, online experience and assortment. This leader will use strategic communications to engage frontline and customer-facing teams in our strategy and ensure they are equipped to consistently represent the Grainger brand. You will provide communications support that advances operational performance, alignment and business outcomes of the function. Additional responsibilities include leadership messaging, functional storytelling and organizational change communications, and support of issues. This role operates in a fast-paced, matrixed corporate environment and supports senior leaders, business partners, and field-facing communications partners. You will also support urgent issues or crisis communications as business needs require.

This is a Hybrid position requiring 3 days per week onsite at the Lake Forest, IL headquarters.

You Will
  • Lead strategic planning, messaging, and coordination for functional communications and communications involving multiple audiences, stakeholders, or business issues.
  • Lead work and projects including message development for key priorities and initiatives, creation and support of engagement strategies, large meeting leader communications support, company strategy deployment, and translating and tailoring relevant corporate content for distinct audience needs.
  • Provide communications counsel and messaging support to functional senior leadership, including executive and leader communications, external communications, and communications associated with business priorities, organizational changes, functional issues, crises, or other matters requiring coordinated communication support.
  • Develop and coordinate communications between senior leaders, mid-level managers, and non-exempt team members to support organizational alignment, employee engagement, and customer service.
  • Create communication playbooks, templates, and related resources that enable leaders to communicate with their teams and allocate communications resources based on business priorities, audience needs, and communication requirements.
  • Measure communication activities and channels using available data and feedback, recommend changes based on results, and provide strategic oversight and direction to teams managing operational, deployment, and change communications.
  • Build and maintain external stakeholder relationships that support Grainger's reputation and awareness of its strategy and local presence; assess communication activities for potential reputational impacts, escalate identified risks to appropriate leaders, and handle sensitive or proprietary company information.

You Have
  • Bachelor's degree in communications, journalism, public relations, English, marketing, business or a related field, or equivalent work experience.
  • 7+ years of experience providing strategic communications counsel for large, complex projects and change initiatives by understanding the needs of different audiences
  • Experience applying multiple communication methods and channels to address different audience and business needs.
  • Experience partnering with stakeholders across organizational levels and advising senior leaders on communication strategies and executive messaging.
  • Experience working in a matrixed environment and/or Fortune 500 company across multiple facilities or regions and leading large-scale change communications projects.
  • Experience partnering with field communicators or distributed workforces preferred.

Position is not eligible for visa sponsorship.

About WW Grainger

W.W. Grainger (NYSE: GWW), with 2008 sales of $6.9 billion, is the leading broad-line supplier of facilities maintenance products serving businesses and institutions in the United States, Canada, Mexico, China, India and Panama. Through a highly integrated network including nearly 600 branches, 18 distribution centers and multiple Web sites, Grainger's employees help customers get the job done, saving them time and money by having the right products to keep their facilities running.

WW Grainger Careers

Join the dynamic team at WW Grainger, a leading broad line supplier of maintenance, repair, and operating products, where job opportunities abound in an environment ripe with innovation and leadership. At WW Grainger, we are committed to fostering an inclusive culture that values diversity and encourages professional growth through comprehensive diversity training and leadership development.

Work You’ll Do

At WW Grainger, you’ll be part of a robust team that’s dedicated to excellence. Whether you’re looking to start your career through our internship programs or seeking to advance as a seasoned professional, WW Grainger offers a path filled with opportunities for growth and learning. Our team members are equipped with the skills needed to lead industries and drive innovation at every level of the company.

Explore Job Opportunities and Employment

WW Grainger is not just hiring; we are building a future. Explore the numerous job opportunities across various departments where you can put your skills to test and contribute to our mission. From positions in supply chain management to customer service, technology to sales, WW Grainger seeks passionate, curious, and solution-driven team players.

Innovate and Lead

Join a company where innovation is at the core of our business strategy. WW Grainger’s leadership in the industry is enhanced by our commitment to innovation and continuous improvement. Our employees are encouraged to think big and act boldly, driving change that influences the entire market.

Career Development and Benefits

Invest in your future with WW Grainger’s unmatched career development programs. Go as far as your ambition takes you with near-limitless opportunities to advance your career supported by extensive training, development, and certification support. Enjoy a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families.

Internship Programs and Entry-Level Positions

Kickstart your career with WW Grainger through our internship programs or entry-level positions. Gain hands-on experience, build your resume, and make invaluable networking connections that will pave the way for a successful career. Our internships provide a unique insight into the workings of a major company and serve as a gateway to full-time employment.

Join Our Team

Search open positions that match your skills and interests. We look for individuals who are eager to drive their own career path while contributing to a team that values hard work and creativity.

Stay Connected

Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at WW Grainger.

Interview and Resume Tips

Prepare for your interview at WW Grainger with resources that help you stand out. Learn what we look for in potential hires and how to effectively highlight your experiences and skills on your resume. At WW Grainger, we are more than a company—we are a community. We are dedicated to maintaining an environment where every team member feels valued and has the opportunity to excel. Join us in our mission to help professionals keep their operations running and their people safe.
Learn more about WW Grainger
Size
22,700 employees
Market Cap
$28.3 billion
Industry
Net Income
$695 million
Founded
1927
5 Year Trend
+5.1%
Revenue
$11.7 billion
NASDAQ

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