Senior Manager- Ambulatory Services (Mental Health)

Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Management or related field required
  • Master's degree may be required depending on position or magnet requirements
  • Minimum 3+ years of prior healthcare leadership experience required
  • Strong understanding of operational processes in outpatient psychiatric care
  • Proven ability to collaborate with various departments and staff.

Responsibilities

  • Manage operational oversight of outpatient psychiatry care clinics
  • Collaborate with leadership on strategic planning and budget processes
  • Evaluate and improve departmental processes for compliance and efficiency
  • Lead initiatives that impact organizational priorities
  • Facilitate quality improvement and safety standards across clinical settings.

Benefits

  • Patient-centered service environment
  • Opportunities for professional growth and development
  • Collaborative work culture with various departments
  • Contributions to advancing psychiatric care standards
  • Dynamic role influencing healthcare operations and patient outcomes.
Full Job Description
Job Description Summary
The Senior Manager is responsible for participating in long-range strategic planning and short range implementation to ensure the outpatient psychiatry care clinics are managed in a consistent manner that embraces patient-centered service, service excellence standards and utilized efficient operational processes. In addition to providing operational oversight, this role is a key collaborator with the relevant departments and a thought leader in ambulatory quality and safety, coordination of care across the continuum, use of technological tools and solutions, metrics reporting, customer service, and process improvement.

Entity
Medical University Hospital Authority (MUHA)

Worker Type
Employee

Worker Sub-Type
Regular

Cost Center
CC000661 CHS - Revisions (IOP)

Pay Rate Type
Salary

Pay Grade
Health-34

Scheduled Weekly Hours
40

Work Shift

Job Description

Manages one or more functional areas of a department. Manages two or more professional and support staff including subordinate supervisors. Typically has hire, fire, or promotion authority. Evaluates and makes improvements to department processes while ensuring compliance with organizational policies and applicable laws and regulations. More discretion and greater financial authority than other lower management levels. Manages initiatives, strategic priorities and programs which have an impact on the organization. Works independently and in collaboration with leadership to support the budget process and meeting key operational goals. Plans, organizes, facilitates, monitors, and evaluates activities and functions of the department/functional business area based employee/organizational goals. Collaborates with leaders to establish operating procedures, enhance clinical/non-clinical workflows, increase productivity, and improve overall quality outcomes and operational efficiencies within a variety of delivery settings.

Preference: Prior Mental Health experience strongly encouraged and preferred.

Additional Job Description

Education: Bachelor's degree in Business Management or related field required. Master's degree may be required dependant upon position/magnet requirements
Experience: Minimum 3+ years of prior healthcare leadership experience required

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

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