General Motors

Senior Manager, Advanced User Experience

General Motors • $120K — $145K *
Warren, MI 48089In-Person
Manufacturing & Automotive
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Extensive experience leading UX and digital experience strategy in complex enterprise environments.
  • Proven track record of developing strategic direction into actionable models and frameworks.
  • Strong ability to influence senior leadership through data and strategic storytelling.
  • Demonstrated competence in building and leading teams in high-visibility settings.
  • Deep understanding of how hardware and software elements combine to create user experiences.
  • Bachelor's degree in a relevant field such as HCI, Interaction Design, or Engineering.

Responsibilities

  • Set and lead long-term user experience strategy across in-vehicle and digital experiences.
  • Establish foundational experience architecture and design criteria for branded studio execution.
  • Define cohesive interactions between hardware and software components.
  • Create scalable, reusable experience frameworks that enable brand differentiation.
  • Translate enterprise initiatives into UX standards and execution frameworks.
  • Advise senior leadership on complex UX challenges and drive strategic decisions.
  • Own KPIs related to design quality and enterprise experience outcomes.

Benefits

  • Potential for relocation benefits.
  • Opportunity to work in a high-visibility, dynamic environment.
  • Exposure to leading automotive and technology innovation.
Full Job Description
Job Description

The Role

The Senior Manager, Advanced User Experience Strategy is an enterprise design leader responsible for shaping user experience strategy across GM's in-vehicle, digital, and connected experiences. This role operates at the intersection of hardware and software, translating enterprise and Design strategy into clear experience direction, operating plans, governance, and scalable execution frameworks. Working upstream in programs, this leader establishes foundational experience architecture, interaction principles, component strategies, and reusable patterns that branded studios can build upon while preserving meaningful brand differentiation. As a pre-eminent strategic authority, this leader partners with senior and executive leadership to influence product experience, design systems, and organizational effectiveness in a software-defined vehicle environment.

What You'll Do
  • Set and lead long-term advanced user experience strategy across in-vehicle, app, and digital experiences, aligning priorities with GM business strategy, customer needs, and future-state experience goals.
  • Lead upstream strategy work early in programs by establishing foundational experience architecture, component logic, interaction principles, and design criteria for branded studio execution.
  • Define how hardware and software work together as one cohesive experience, integrating physical components, digital interfaces, and visual interaction layers into a unified system.
  • Create and evolve reusable experience frameworks, suites of parts, patterns, and behaviors that scale across programs while enabling meaningful brand differentiation.
  • Translate enterprise and Design-wide initiatives into UX priorities, standards, operating plans, governance, and execution frameworks for teams of teams.
  • Advise senior leadership and lead complex, multidimensional UX challenges through strategic thinking, data, governance, and compelling narratives that clarify tradeoffs and drive decisions.
  • Own strategic initiatives and KPIs tied to design quality, timing, integration, adoption, and enterprise experience outcomes while building organizational capability and developing future UX leaders.


Your Skills & Abilities (Required Qualifications)
  • Extensive experience leading UX, Human Interface Design, product experience, design systems, or digital experience strategy in complex enterprise environments.
  • Proven success defining strategic direction and converting it into operating models, governance, roadmaps, execution frameworks, and measurable outcomes.
  • Strong record of leading cross-functional forums, resolving complex tradeoffs, and influencing senior leadership through data, strategic storytelling, and clear recommendations.
  • Demonstrated experience building and leading teams, including other leaders, in high-ambiguity and high-visibility settings.
  • Strong understanding of software, product, design, engineering, and customer experience ecosystems, including how hardware and software combine to create cohesive experiences.
  • Bachelor's degree in Human-Computer Interaction, Interaction Design, UX, Product Design, Human Factors, Psychology, Engineering, or a related field.


What Will Give You a Competitive Edge (Preferred Qualifications)
  • Advanced degree in Human-Computer Interaction, Interaction Design, UX, Product Design, Human Factors, Psychology, Engineering, or a related field.
  • Experience shaping user experience strategy for automotive, connected products, software-defined vehicles, or other complex physical-digital ecosystems.
  • Experience establishing enterprise design systems, governance models, reusable patterns, measurement frameworks, or scalable operating processes.
  • Experience influencing product roadmaps and design direction across multiple programs, platforms, brands, business units, or regions.
  • External recognition or demonstrated thought leadership in UX strategy, product experience, human-centered design, or design systems.


Leadership Expectations

This leader is expected to represent GM's UX expertise internally and externally, champion large-scale change, create clarity in ambiguity, and model GM behaviors in how they lead, decide, and develop others.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis.This job may be eligible for relocation benefits.

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

Keep Up to Date

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Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Motors. Embark on a journey of growth, innovation, and leadership at General Motors. Shape your future in an environment that fosters diversity, learning, and the pursuit of excellence. Join us and redefine the roads of tomorrow.
Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

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