Summary: The Senior Manager, Accreditation, Validation, and Credentialing is a senior level position within the ACS Division of Education that serves as the organization's subject matter authority on Continuing Medical Education (CME), Continuing Education (CE) and Continuous Professional Development (CPD) accreditation. The position oversees the ACS wide CME and CE Compliance program, establishing consistent accreditation practices and providing consultation and direction to all ACS divisions that develop or offer CME and CE programs. In this capacity, the Senior Manager ensures alignment with evolving national accreditation standards, by communicating requirements and implementing best practices with staff across the College.

The Senior Manager is responsible for processing, reviewing, and auditing CME and CE applications for ACS, as well as Joint Providers to ensure completeness, accuracy, and compliance with accreditation requirements, and for identifying and mitigating compliance risk across a high-volume portfolio. Acting as an internal and external consultant, the role advises Division of Education leadership, colleagues across ACS, and Joint Provider partners on complex or high-risk accreditation activities requiring specialized oversight. The senior manager is also responsible for CME and CE related data, including the collection, monitoring, organizing, cleaning, storing, and generating reports to meet accreditation standards and assist with strategic planning.

This role also contributes thought leadership through active participation in national CME, CE and CPD discussions, reinforcing ACS's leadership in accredited education. In addition, this position supports revenue growth and long-term sustainability of the Division's accredited education portfolio through strategic planning, operational efficiency, and expansion of high-quality accredited offerings.

This exempt position will report to the Assistant Director, Accreditation, Validation & Credentialing. It is based in our Chicago office and is a hybrid role: 3 days per week in the office/2 days per week remote.

The anticipated salary range for this position is $118,000 - $135,000 (commensurate with related experience).

Key Responsibilities:

1. Leadership and Management Responsibilities

This position manages a team of three consisting of one Senior Administrator, one CPDA Administrator and one MyCME Administrator, fostering a collaborative, high-performing work environment and supporting professional development through mentorship, clear role delineation, and performance evaluation. This role is responsible for ACCME PARS reporting, budgeting, State regulatory mandate offerings, CE/CME offerings, staff evaluation, and collaborating closely with leaders across multiple ACS divisions.

The Senior Manager plays a critical role in the ACS Clinical Congress, supporting planning, implementation, and evaluation activities related to CME credit designation and reporting. The position also works in close partnership with the Data Manager for Validation and Credentialing, particularly in relation to MyCME, the ACS portfolio for tracking and managing individual surgeons' CME credits.

2. Strategic Focus

In order to maintain ACS' role as a recognized local and national leader in CPD and CME accreditation, the Senior Manager is responsible for identifying opportunities for program growth, process improvement, and innovation within the CME accreditation program. This includes navigating increasing complexity related to evolving ACCME Commendation Criteria, ACCME/AMA alignment, joint providership programs, changes in credentialing and licensure requirements, and use of AI in accredited educational activities.

3. Technical Systems and Platform Management

• Maintain expert-level knowledge of, and provide strategic oversight for, multiple technical platforms that support CME, accreditation, and educational operations.
• Serve as a primary administrator and subject-matter resource for Aptify and Ethos, ensuring accurate data management, system integration, and alignment with accreditation, regulatory, and reporting requirements.
• Oversee system configuration, data integrity, and workflow optimization across platforms to support activity management, learner tracking, reporting, and compliance.
• Collaborate with internal stakeholders, IT partners, and external vendors to troubleshoot issues, implement enhancements, and ensure systems effectively support evolving educational and accreditation needs.
• Develop and document processes, provide training and guidance to staff and partners, and ensure consistent, effective use of technical systems across the CME and CE portfolio.

4. Reaccreditation, Reporting, and CME/CE Records Management

• Lead and oversee all aspects of CME and CE reaccreditation preparation and reporting, including coordination of self-study documentation, outcomes narratives, data validation, and on time submission to accrediting and regulatory bodies.
• Ensure the accurate maintenance of CME and CE program records, including activity files, learner data, financial documentation, and outcomes evidence, in accordance with ACCME policies, CE requirements, and organizational record-retention standards.
• Maintain oversight of registered CME and CE activities, ensuring timely activity setup, ongoing updates, closure, and compliance with accreditation and continuing education requirements across all educational formats.
• Monitor data integrity and consistency across internal systems and external reporting platforms to ensure CME/CE records and activity data remain complete, current, and audit-ready.
• Collaborate with internal stakeholders and educational partners to support continuous compliance, respond to accreditor inquiries, and implement improvements identified through reaccreditation reviews, audits, and reporting cycles.
• Analyze and interpret aggregate educational, outcomes, and performance data for scholarly research and enterprise-wide program evaluation. Translate findings into actionable recommendations that drive continuous improvement, inform organizational priorities, enhance learner value, and ensure ACS educational offerings remain relevant, innovative, and competitive.

Required Education and Experience:

• Bachelor's degree or higher from an accredited college or university is required; Master's degree is preferred.
• At least 4 -7+ years of progressive experience in health professions education and accreditation, including deep expertise in accreditation standards.
• At least 2+ years of experience with ACCME PARS reporting, including activity management, data entry, reconciliation, and compliance monitoring.
• Demonstrated knowledge and application of the ACCME Standards for Integrity and Independence in Accredited Continuing Education.
• Significant experience in educational program development, including needs assessment, gap analysis, learning objective development, innovative delivery methods, learner evaluation, and outcomes assessment.
• Experience leading or actively participating in an organizational re-accreditation process, including preparation of performance in practice documentation, evidence collection, outcomes reporting, and accreditor submissions.
• Experience with staff supervision, including workload management, coaching, performance evaluations, and professional development.

Preferred Experience:

• Experience with CME/CE data analysis, outcomes measurement, and accreditation reporting.
• Experience evaluating or supporting the use of AI tools in accredited continuing education environments.
• Experience using Aptify for data management, reporting, workflow tracking, and operational support.
• Familiarity with Ethos or similar learning management and credentialing platforms.
• Knowledge of state regulatory mandates, physician licensure requirements, and Maintenance of Certification (MOC) credit programs

Comprehensive Benefits:We're committed to attracting and retaining top talent via valuable benefits!

• Vacation, personal, and sick hours including 13 paid holidays per year
• Tuition Reimbursement
• Medical-comprehensive coverage through BlueCross BlueShield
• Dental, Vision, and Prescription drug program
• 403(b) Matching Program
• Pension Plan
• Flexible Spending Medical/Dependent Care
• Employee Assistance Program
• Short Term/Long Term Disability
• Life Insurance
• Domestic Partner Coverage