Job DescriptionThe Senior Manager, Accounts Receivable will oversee the complete Order-to-Cash (O2C) lifecycle and lead a high-performing AR team. This role is responsible for driving operational excellence, ensuring compliance, and optimizing working capital through effective collections and process management.
Key ResponsibilitiesOperations & Process Management
- Oversee the end-to-end O2C lifecycle, including billing, collections, cash application, dispute management, account reconciliations, and AR reporting and analytics
- Monitor AR performance through reporting and analytics to identify trends, mitigate risks, and support data-driven decision-making
- Support monthly and year-end close activities, ensuring timely and accurate financial reporting
- Review and analyze contracts to determine appropriate revenue recognition treatment and ensure alignment with accounting policies
Team Leadership & Development
- Develop, mentor, and lead a high-performing AR team by establishing clear performance expectations, KPIs, and operational metrics
- Drive accountability across the AR organization to improve collection effectiveness, reduce aged receivables, and optimize working capital
- Develop future leaders through talent development, training, and mentoring initiatives
Continuous Improvement & Optimization
- Drive continuous improvement by identifying process inefficiencies and implementing scalable solutions
- Lead automation and optimization initiatives across billing, collections, cash application, and reconciliations
- Evaluate and implement technology solutions and system enhancements that improve productivity, accuracy, controls, and scalability
- Leverage data and performance metrics to identify root causes, measure results, and improve operational effectiveness
Stakeholder Collaboration & Compliance
- Partner with Finance, GTM, Legal, and other stakeholders to resolve issues, improve processes, and support new business initiatives
- Ensure compliance with company policies, accounting standards, and internal control requirements while maintaining the integrity of AR processes
- Support external audit requests and provide required documentation and analysis
- Demonstrate effective interpersonal and communication skills with all levels of employees and external stakeholders, including customers and vendors
- Exhibit professional conduct, maturity, and good judgment in all interactions
Additional Responsibilities
- Accept other responsibilities, projects, or activities reasonably related to the accounting or financial management objectives of the company
Qualifications- Bachelor's degree (BA or BS) in Accounting or Business Administration with an emphasis in accounting from an accredited university
- Minimum of 7 years of experience in Accounts Receivable, Credit & Collections, or Order-to-Cash (O2C) processes, with at least 2 years in a leadership role within a high-volume, transaction-driven environment
- Strong knowledge of the end-to-end Order-to-Cash (O2C) process, including billing, collections, cash application, dispute management, and account reconciliations
- Demonstrated expertise in process improvement, automation, ERP systems optimization, and data-driven decision-making
- Proficiency in financial analysis, KPI development, performance reporting, and internal controls
- Proven track record of driving operational excellence and improving cash flow, scalability, and customer experience through cross-functional collaboration
- Excellent leadership, communication, and project management skills with the ability to build accountability and develop talent
- Strategic, results-oriented mindset with strong analytical and problem-solving capabilities
- Ability to drive change, influence stakeholders, and thrive in a fast-paced, high-growth environment
Preferred Qualifications:- CPA (Certified Public Accountant) certification
Additional InformationSome of our benefitsNearmap takes a holistic approach to our employees' emotional, physical and financial wellness. Some of our current benefits include:
- Quarterly wellbeing day off - Four additional days off a year as your "YOU" days
- Company-sponsored volunteering days to give back.
- Generous parental leave policies for growing families.
- Access to LinkedIn Learning for continuous growth.
- Discounted Health Insurance plans.
- Monthly technology allowance.
- Annual flu vaccinations and skin checks.
- Hybrid flexibility
- A Nearmap subscription (naturally!).
