AvalonBay

Senior Maintenance Manager

AvalonBay$89K — $134K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of apartment maintenance or related experience.
  • 3-5 years of supervisory experience preferred.
  • Valid driver's license and automobile insurance (if applicable).
  • EPA Type I/II or Universal Certification (required).
  • Certified Pool Operator (CPO) certification (as required).
  • Strong leadership and organizational skills.

Responsibilities

  • Partner with office teams to improve operations and increase resident satisfaction.
  • Manage service requests and monitor trends for timely resolutions.
  • Oversee maintenance programs for systems such as HVAC, plumbing, and electrical.
  • Assist in maintaining the maintenance operating budget.
  • Lead recruitment, training, and development of on-site maintenance staff.
  • Ensure effective apartment turnover processes and damage assessments.
  • Monitor vendor compliance with safety standards and laws.

Benefits

  • Comprehensive health, dental, and vision benefits.
  • 401(k) with company match and tuition reimbursement.
  • Paid vacation and holidays plus an employee stock purchase plan.
  • Growth opportunities and internal promotions based on performance.
  • Recognition programs celebrating associate achievements and contributions.
  • 20% discount on apartment homes.
Full Job Description
Senior Maintenance Manager

Position Type:
Full time
Weekly Scheduled Hours:
40
State:
California
City:
Los Angeles
Zip Code:
90068
Total Base Pay Range:
$89,500.00 - $134,500.00

The Role:

Oversight of large-scale multifamily maintenance operations consisting of 1,400+ apartment homes across multiple communities.

Are you a hands-on leader with expertise in property maintenance and a passion for delivering exceptional service? At AvalonBay Communities, we're redefining community living, and we need skilled professionals like you to keep our communities running at their best.

As a Senior Maintenance Manager, you will oversee the maintenance operations for one or more communities, ensuring the physical condition of the property meets AvalonBay's standards while delivering outstanding customer service and operational excellence.

You Will:
  • Partner with office teams to optimize operations, maximize revenue, and enhance resident satisfaction.
  • Manage and prioritize service requests, delegate tasks, and monitor trends to ensure timely resolutions.
  • Oversee the maintenance and preventive maintenance programs, including HVAC, plumbing, electrical, carpentry, and appliances.
  • Assist in developing and monitoring the maintenance operating budget, ensuring expenses align with financial goals.
  • Lead all personnel responsibilities: recruit, train, schedule, evaluate, and develop on-site maintenance staff.
  • Ensure smooth apartment turnover processes and assess damage charges for departing residents.
  • Act as the safety liaison, leading training, safety inspections, and promoting a culture of safety.
  • Monitor vendor work and ensure compliance with AvalonBay policies, safety standards, and all federal, state, and local laws.
  • Regularly inspect grounds, buildings, and apartments to ensure they remain fully functional and welcoming.


You Have:

Certifications:
  • Valid driver's license and automobile insurance (where applicable).
  • EPA Type I/II or Universal Certification (required).
  • Certified Pool Operator (CPO) certification (as required).


Experience:
  • 3-5 years of apartment maintenance or related experience.
  • 3-5 years of supervisory experience preferred.


Skills:
  • Strong leadership and organizational abilities to manage teams and operations.
  • Expertise in property systems, repairs, and maintenance best practices.
  • Proven ability to promote safety, manage budgets, and deliver exceptional customer service.


How AvalonBay Supports You:

We know that our teams are the beating heart of our success and we're committed to showing our appreciation.

We offer:

  • Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (https://jobs.avalonbay.com/benefits) for information.
  • Growth based on achievement and promotion from within.
  • Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
  • A 20% discount on our incredible apartment homes.
  • A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.

Additional Info:

Applications are being accepted on an ongoing basis.

About AvalonBay

AvalonBay Communities, Inc. is a publicly traded real estate investment trust focused on developing, redeveloping, acquiring and managing high-quality apartment communities in high barrier-to-entry markets of the United States. These markets are located in the Northeast, Mid-Atlantic, Pacific Northwest and Northern and Southern California regions of the country. AvalonBay was founded in 1978 and is headquartered in Arlington, Virginia.
Learn more about AvalonBay
Size
2,927 employees
Market Cap
$22.6 billion
Industry
Net Income
$827.6 million
Founded
1978
5 Year Trend
+2.3%
Revenue
$2.3 billion
NASDAQ

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