Chewy

Senior Machine Learning Engineer

Chewy$149K — $245K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Advanced degree (M.S., PhD, or equivalent) in relevant fields such as Data Science or Operations Research.
  • 6+ years of experience in Machine Learning roles.
  • Proven ability to design optimization and machine learning solutions for large-scale applications.
  • Experience with distributed pipelines and model tuning/optimization.
  • Familiarity with the Sponsored Ads or Advertising domain.
  • Expertise in predictive models, classification, and ranking methodologies.

Responsibilities

  • Deploy machine learning to enhance the shopping experience for pet-parents and maximize vendor product discovery.
  • Collaborate with Product and Engineering leaders to innovate solutions on selection and ranking.
  • Lead machine learning model development from ideation to production.
  • Publish research in leading ML/AI/Advertising conferences solving scalability challenges.
  • Establish performance benchmarks and best practices while mentoring junior scientists.
  • Implement solutions at scale to elevate customer engagement and satisfaction.
  • Communicate technical insights and recommendations to Chewy senior leadership effectively.

Benefits

  • Comprehensive medical, vision, and dental insurance.
  • 401k plan with company match and equity grants.
  • Unlimited PTO with manager approval and six paid holidays.
  • Family services benefits and backup dependent care assistance.
  • Discounted pet insurance and Chewy.com purchases.
  • Employee assistance program and telemedicine services.
Full Job Description
Job Description:

Your Opportunity:

Advertising is a critical component of the ecommerce ecosystem and provides a critical revenue stream to the company. At Chewy, our Sponsored Ads Technology team based out of Bellevue, WA is looking for a Senior Machine Learning Engineer to help launch various innovative ads-offerings for Chewy onsite and offsite sponsored ads.

As a member to the Sponsored Advertising team, you'll be part of core technical team and will influence technical strategy across product search and discovery, relevance and ranking, prediction, and auction of large selection of sponsored ads offering onsite and offsite. You'll be at forefront of driving technology driven business impact. Machine learning and deep-learning models will influence selection, relevance, ranking, click-through prediction modelling, auction-dynamics, keywords recommendation, campaign optimization, ads channel performance, ads performance maximization and wide array of engaging data-science latest methodologies including but not limited to LLMs and generative AI.

Sponsored Ads creates a win-win ecosystem for shoppers, brand owners and Chewy! Shoppers ("Pet Parents") are offered a range of alternate options to help them choose better and learn about new products, new brands, new promotions, and different price points. Brand owners and advertisers get to showcase their product offerings in the front row for their target audience (proud pet owners) and maximize their reach.

Come be part of the Sponsored Ads team's impactful journey at Chewy!

What You'll Do:
  • You will deploy machine learning and data-science to simplify shopping experience for pet-parents, to maximize reach and discovery of new products of Chewy vendors and helping create a win-win ecosystem.
  • Directly influence and collaborate with Product and Engineering leaders to evolve solutions using applied science to improve selection, ranking, relevance, deal-offerings, click through prediction models, dynamic bidding, and auction algorithms for Chewy onsite and offsite advertising solutions.
  • You will lead new models from ideation to experimentation, and eventually to production delivery to improve Chewy products offerings and advance applied science applications.
  • Publish research papers in leading ML/AI/Advertising conferences solving problems for scale using innovative modelling.
  • Establish high bar on model performance, establish applied-science implementation best practices and mentoring junior scientists.
  • Deploy solutions at Chewy scale improving overall customer engagement and value for Pet Parents.
  • Formalizing proposals and communicating verbally and in writing to Chewy Senior Leadership and business customers with varying levels of technical knowledge, educating them about our research, as well as sharing insights and recommendations.


What You'll Need:
  • An advanced degree (M.S., PhD, or equivalent experience) in Operations Research, Statistics, Applied Mathematics, Data Science or related field or proven experience for at least 3 years designing optimization and machine learning solutions for large scale applications.
  • 6+ years of experience working in Machine Learning
  • Ability to understand and apply sophisticated mathematics and DS methodologies.
  • Experience in building distributed pipeline, tuning, optimizing and evaluation.
  • Experience with Sponsored Ads or Advertisement domain.
  • Experience with multiple techniques that include Predictive Models (Time Series and Regression), Linear Programming, and Classification, Search, Ranking or large-scale embeddings.
  • Ability to translate complex data sets and research into simple business recommendations.


Bonus:
  • Experience in e-commerce or retail.
  • Prior experience in Advertising systems a huge plus.
  • Experience with ML Services in AWS (SageMaker, Personalize) or equivalent.


The base salary range for this role is $149,000 - $245,000.
  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.


We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

About Chewy

At Chewy, we view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Customers love shopping our wide selection of products including more than 65,000 items (including our Private brands and Healthcare products), which we offer at competitive prices and fast 1-2 day shipping. Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need. Chewy is an experience company built on the back of product and technology. Innovation drives our operations and our team is constantly striving to find new and better ways to improve. From an easy-to-navigate website and highly-rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.

Chewy Careers

Join the vibrant team at Chewy, where we offer exceptional job opportunities to advance your career in the dynamic world of e-commerce. As a leading company in the pet industry, Chewy is dedicated to making pet care easier and more enjoyable for pet parents everywhere. Work You’ll Do At Chewy, we are constantly on the lookout for passionate, driven professionals to join our diverse team. Whether you're seeking a position in IT, customer service, marketing, or logistics, Chewy provides a platform for professional growth and innovation in every career path. Our commitment to leadership and diversity training ensures that every team member is equipped with the skills to lead and innovate. By joining Chewy, you will work alongside a team of dedicated professionals who are always pushing the boundaries of what's possible in e-commerce and customer service. Internship and Employment Opportunities Chewy offers a variety of internship and employment opportunities that cater to a wide range of skills and interests. Our internships provide invaluable hands-on experience, helping you to enhance your resume and prepare for a full-time position within our company. Chewy is not just about hiring employees; it's about nurturing future leaders. Benefits and Culture At Chewy, we believe that the well-being of our team is paramount. We offer a comprehensive benefits package that supports the health, financial security, and work-life balance of our employees. Our culture is centered on open communication, respect, and a shared passion for our mission. We celebrate diversity and are committed to creating an inclusive environment for all team members. Innovation and Growth Chewy is at the forefront of innovation in the pet industry. We are constantly exploring new technologies and strategies to enhance our services and expand our market reach. This focus on innovation drives our company's growth and offers our team members numerous opportunities to get involved in exciting projects and advance their careers. Networking and Professional Development We encourage our employees to engage in networking and professional development activities that can enhance their career prospects. Chewy supports various initiatives, including workshops, seminars, and training sessions, to help our team members grow their professional network and develop new skills. Join Our Team Explore the job opportunities at Chewy by searching open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players who are ready to take their career to the next level. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here at Chewy. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Chewy. Chewy is more than a company; it's a community where you can grow your career and make a difference. Join us in our mission to be the most trusted and convenient online destination for pet parents (and partners) everywhere.
Learn more about Chewy
Size
21,300 employees
Market Cap
$15.9 billion
Industry
Net Income
-$174.4 million
Founded
2011
5 Year Trend
+136.6%
Revenue
$6.4 billion
NASDAQ

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