Job DescriptionDescription We are seeking a highly skilled and motivated M365 Systems Administrator with expertise in Exchange SE, Office 365 Exchange Online, EntraID Connect. The ideal candidate will also have a solid understanding of Teams, Identity Management, PowerShell, Azure, VMware, and technical writing. This role demands strong time management skills, attention to detail, and a collaborative approach to maintaining and enhancing our organization's IT infrastructure and collaboration platforms.
Key Responsibilities: Exchange and Collaboration Platform Management: - Administer and maintain Exchange SE and Office 365 Exchange Online environments, including email configuration, mail flow troubleshooting, and migration projects.
- Monitor and optimize email server performance, security, and compliance.
- Provide support for Microsoft Teams, including user management, configurations, and integrations.
Identity and Access Management: - Manage EntraID Connect for seamless identity synchronization between on-premises and cloud environments.
- Implement and maintain identity and access management policies, ensuring security and compliance.
Scripting and Automation: - Develop and maintain scripts in PowerShell to automate routine tasks and improve system efficiency.
- Create tools and scripts to enhance IT workflows and reporting.
Virtualization and Infrastructure Management: - Knowledge of VMware and Azure environments, ensuring optimal performance and resource utilization.
- Conduct regular system updates, patch management, and hardware lifecycle management.
Project and Task Management: - Manage and execute IT projects, ensuring timely delivery and alignment with organizational objectives.
- Handle ServiceNow tickets and tasks efficiently, maintaining accurate records and resolving issues promptly.
- Collaborate with stakeholders to scope, plan, and implement IT solutions for business needs.
Technical Writing and Documentation: - Produce and maintain detailed documentation, including system configurations, processes, and troubleshooting guides.
- Write clear and concise technical manuals for both IT staff and end-users.
Time Management and Collaboration: - Prioritize and manage multiple ongoing projects to meet deadlines and organizational goals.
- Collaborate with cross-functional teams to plan, design, and implement IT solutions.
Qualifications Qualifications and Skills:- Education and Experience: Bachelors and 5+ years or Masters and 3+ years. Additional experience considered in lieu of experience.
- 10+ years required relevant experience.
- Citizenship and Secrurity Clearance: Must be a US Citizen and able to obtain a Tier 4 Public Trust.
- Technical Expertise:
- Proficient in administering Trellix, Exchange SE and Office 365 Exchange Online.
- Hands-on experience with EntraID Connect and identity synchronization.
- Familiarity with Microsoft Teams, its integrations, and administration.
- Programming and Scripting:
- Proficiency in PowerShell scripting, with working knowledge of Python.
- Virtualization and Systems Management:
- Experience with VMware and Azure administration, including virtual machine management and resource optimization.
- Soft Skills:
- Excellent time management and organizational skills.
- Strong written and verbal communication skills for technical writing and collaboration.
Preferred Qualifications:- Industry certifications such as Microsoft Certified: Exchange Server Administrator, Azure Solutions Architect, or VMware Certified Professional.
- Experience in large-scale migration projects and hybrid IT environments.
- Knowledge of ITIL best practices.
Work Environment:- Full-time position with occasional on-call duties and after-hours work.
- Hybrid work model (DC area or East Coast preferred). Position is 100% remote, but client needs candidate to live in the DMV office in case they need to go into the office.
- Collaborative team environment with opportunities for professional development.
Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
Overview SAIC accepts applications on an ongoing basis and there is no deadline.
