Boston University

Senior Learning & Event Technology Specialist, Technology Experience & Community

Boston University • $80K — $95K *
Boston, MA 02115In-Person
Education, Government & Non-Profit
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of experience in AV and live event technology roles
  • Bachelor's degree or master's preferred, or equivalent experience
  • Familiarity with ADA/Section 508 accessibility concepts
  • Valid driver's license and ability to lift equipment up to 75 pounds
  • Availability for on-call and off-hours support
  • AVIXA CTS certification is preferred

Responsibilities

  • Provide hands-on AV support for live, hybrid, and virtual events
  • Deliver advanced audiovisual support for classrooms and event spaces
  • Advise management on emerging technologies
  • Test and verify new AV solutions
  • Serve as Subject Matter Expert or Technical Lead on projects
  • Interface with internal and external stakeholders across the university
  • Create exceptional client and community experiences

Benefits

  • Generous time off and paid intersession break
  • University-funded retirement plan with full vesting after 2 years
  • Competitive tuition assistance for employees and family members
  • Discounted MBTA pass and additional commuting options
  • Wellness programs and classes at little or no cost
  • Access to discounts or free admission to local cultural institutions
  • Public Service Loan Forgiveness and pet insurance
Full Job Description
Senior Learning & Event Technology Specialist - Events & Classrooms

We are seeking a qualified individual to join our Technology Experience & Community group as a Senior LETS Event Specialist on our AV live event and classroom support team.

This You will:

  • Provide hands-on support for live, hybrid, and virtual events, including expert-level event production, sound reinforcement, and Zoom, Teams, and webinar delivery across all Boston University campuses.
  • Deliver advanced audiovisual (AV) support for classrooms and event spaces, ensuring reliable technology operations and high-quality user experiences for faculty, staff, students, and guests.
  • Advise management on emerging technologies.
  • Test and verify new solutions.
  • Serve on multiple service or project teams in roles such as Subject Matter Expert or Technical Lead.
  • Interface with internal and external live event clients, university leadership, integrators, vendors, and partners across the BU community.
  • Creating exceptional experiences for our clients and community is our highest priority!
  • Please note: This is an onsite position and may require occasional evening, weekend, and/or holiday hours.


Required Skills

  • 5+ years of progressively responsible experience with AV and live event technology in a client support role.
  • Bachelor's degree required or master's preferred, or equivalent applicable experience.
  • We welcome applicants with formal education and/or equivalent hands-on experience.
  • Valid driver's license.
  • Ability to lift moderately heavy equipment (up to 75 pounds).
  • Ability to be on call during off hours.
  • Awareness of ADA/Section 508 accessibility concepts for live events and classrooms.
  • AVIXA CTS preferred


Technical Qualifications:

  • Expert-level live event setup, operation, and teardown including full event productions, sound reinforcement, and client consultation, plus convention center or large-venue live production expertise.
  • Advanced classroom AV support and configuration across a multi-building, city-like campus environment or similar large scale environment with break out spaces.
  • Enterprise collaboration with IT, Facilities, internal partners such as Academic Affairs, and external partners.
  • Zoom/Teams Webinars and Rooms: expert setup, configuration, advanced troubleshooting, and client training Livestreaming and encoding: OBS, vMix, Wirecast, hardware encoders, Kaltura, YouTube, Vimeo, Panopto, and multi-platform delivery.
  • Hybrid and virtual event architecture, design, and execution Familiarity with enterprise management software. (e.g., Crestron XIO or Fusion)
  • Working knowledge of digital signage solutions (e.g., Appspace) Experience with ticketing systems (e.g., ServiceNow).
  • Demonstrated interest in leveraging AI tools, emerging technologies, and automation to continuously improve AV workflows and enhance operational effectiveness.


Boston University Offers an Excellent Benefits Package

  • Time Off: Generous time off, paid intersession break, and 13 paid holidays.
  • Retirement: University-funded retirement plan with full vesting after 2 years of eligible service.
  • Tuition Assistance: Competitive tuition assistance program for yourself and family members.
  • Transportation: Discounted MBTA pass and additional commuting options.
  • Wellness: Programs and classes at little or no cost, including workshops and personal counseling.
  • Culture & Community: Access to discounts or free admission to various city art/cultural institutes around Boston.
  • Public Service Loan Forgiveness. Pet Insurance.

About Boston University

Boston University (BU) is a private research university in Boston, Massachusetts. The university is nonsectarian but maintains its historical affiliation with the United Methodist Church. It was founded in 1839 by Methodists with its original campus in Newbury, Vermont, before moving to Boston in 1867. The university now has more than 3,900 faculty members and nearly 33,000 students, and is one of Boston's largest employers. It offers bachelor's degrees, master's degrees, doctorates, and medical, dental, business, and law degrees through 17 schools and colleges on two urban campuses. BU is a member of the Boston Consortium for Higher Education and the Association of American Universities.
Learn more about Boston University
Size
10,000 employees
Industry
Education, Government & Non-Profit
* Ladders Estimates

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