JP Morgan Chase & Co.

Senior Lead Site Reliability Engineer - AI/ML and Data Platforms

JP Morgan Chase & Co. • $130K — $180K *
Dallas, TX 75201In-Person
Information Technology
5 - 7 years of experience
2 weeks ago
Job Overview by Ladders

Qualifications

  • Formal training or certification in site reliability engineering concepts and 5+ years of applied experience.
  • Advanced understanding of site reliability culture, principles, and implementation in large-scale data systems.
  • Expertise in observability, utilizing tools like Grafana, Dynatrace, Prometheus, Datadog, and Splunk.
  • Experience using enterprise AI capabilities to enhance reliability engineering workflows.
  • Ability to establish practices for safe AI usage in operations while ensuring compliance and security standards.
  • Advanced knowledge of technical processes like system design, resiliency, and operational stability.
  • Strong communication skills with a passion for mentoring others in site reliability.

Responsibilities

  • Create and deliver high-quality designs, roadmaps, and program charters with engineering teams.
  • Mentor technologists and advocate for site reliability culture within the team.
  • Collaborate on observability and reliability designs for complex systems.
  • Utilize enterprise-authorized AI tools for operational decision-making and analysis.
  • Drive the debugging and evolution of critical platform components and dependencies.
  • Provide ongoing guidance and solutions to enhance scalable data platforms.
  • Contribute actively to the site reliability community through forums and conferences.

Benefits

  • Access to a community of experienced professionals to learn and grow with.
  • Involvement in industry-leading projects and initiatives in site reliability.
  • Opportunities for mentoring and shaping the next generation of engineers.
  • Engagement with cutting-edge AI technologies to improve reliability workflows.
  • Opportunity to lead the adoption of advanced practices in a large-scale data environment.
Full Job Description
Job Description

Elevate your engineering prowess to unprecedented levels by joining a team of exceptionally gifted professionals and position yourself among the top echelon in site reliability.
As a Senior Lead Site Reliability Engineer at JPMorgan Chase within the Chief Data & Analytics Office (CDAO) AI/ML & Data Platforms team, you work with your fellow stakeholders to define non-functional requirements (NFRs) and availability targets for services supporting large-scale data platforms and data lake ecosystems. You will ensure those NFRs are embedded into product design and testing phases, that service level indicators effectively measure customer and data platform performance, and that service level objectives are defined with stakeholders and implemented in production to support secure, scalable, and high-performing analytics and AI/ML workloads.

Job responsibilities

  • Creates and delivers high quality designs, roadmaps, and program charters alongside the engineering teams, including data platform and distributed systems initiatives
  • Acts as a key resource and mentor for technologists in your area seeking advice on technical and business issues, and serves as a culture carrier and site reliability adoption champion for your team
  • Collaborates with others to create and implement observability and reliability designs for complex systems and data platforms which are robust, stable, and do not incur additional toil or technical debt
  • Uses enterprise-authorized AI capabilities within the work environment to accelerate reliability design and operational decisioning (e.g., incident/post-incident analysis and requirements traceability), validating outputs and handling operational data according to sensitivity and security requirements
  • Drives evolution and debugging of critical components, including platform and data system dependencies, by understanding application and infrastructure interdependencies and limitations
  • Provides comprehensive and ongoing guidance, tools, and solutions to support the firm's growth, including scalable data platform infrastructure and engineering best practices
  • Makes significant contributions to JPMorganChase's site reliability community via internal forums, communities of practice, guilds, and conferences
  • Leads reuse-first adoption of AI-assisted reliability workflows across SDLC/toolchain practices (e.g., testing/validation automation and production readiness), ensuring traceability/auditability, resiliency, and security controls across application and data platform environments


Required qualifications, capabilities, and skills

  • Formal training or certification on site reliability engineering concepts and 5+ years applied experience
  • Brings an advanced understanding of site reliability culture and principles and a track record of demonstrating how to implement site reliability within applications, platforms, or large-scale data systems, including strong understanding of SLI/SLO/SLA and error budgets
  • Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection across distributed and data platform environments, including tools such as Grafana, Dynatrace, Prometheus, Datadog, and Splunk
  • Demonstrated experience using enterprise-authorized AI capabilities within the work environment to improve reliability engineering workflows with strong validation habits and awareness of data sensitivity
  • Ability to set team practices for safe AI usage in operations (e.g., review/approval expectations and escalation paths) while maintaining resiliency, security, and auditability outcomes, ensuring compliance with risk controls and company-wide standards
  • Advanced knowledge of software applications and technical processes, including distributed systems, system design, resiliency, testing, operational stability, and disaster recovery, with considerable depth in one or more technical disciplines
  • Demonstrated ability to communicate data-based solutions with complex reporting and visualization methods and collaborate effectively across teams to drive incident resolution and improvements
  • Recognized as an active contributor of the engineering community
  • Strong communication skills and a desire to mentor and educate others on site reliability engineering principles and practices while building strong cross-functional relationships


Preferred qualifications, capabilities, and skills

  • Experience with AWS platforms and managed data platforms such as Databricks, including platform administration and engineering support
  • Experience in building and managing data pipelines using Spark or similar distributed compute frameworks
  • Familiarity with big data ecosystem tools (e.g., Spark, Glue, MapReduce)
  • Knowledge of containerization (Docker, Kubernetes) and orchestration frameworks
  • Experience with CI/CD pipelines, automation frameworks, and infrastructure as code (e.g., Terraform)
  • Proficiency in Python or similar programming languages for automation and platform development
  • Familiarity with large-scale distributed systems and data processing environments


About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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