Senior Knowledge Manager

Novel Applications of Vital Information

$110K — $130K *
Education, Government & Non-Profit
15+ years of experience
Job Overview by Ladders

Qualifications

  • U.S. Citizenship required
  • Active TS/SCI w/CI polygraph clearance mandatory
  • BA/BS with 18 years relevant experience or MA/MS with 10 years, or 24 years of experience without a degree
  • Experience in Knowledge Management processes and system design
  • Proficient in HTML, CSS, JavaScript, and jQuery
  • Experienced with CMS tools like Joomla, WordPress, and SharePoint
  • Strong oral and written communication skills.

Responsibilities

  • Develop and manage Knowledge Management systems such as SharePoint and databases.
  • Advise the Government on effective use of KM tools for improved information sharing.
  • Train users and provide user guides; integrate data with other databases as needed.
  • Utilize automated tools and visualizations to enhance user access to information.
  • Create virtual communities to facilitate collaboration and share best practices.
  • Conduct simulations and exercises to test database readiness and improve information exchange.
  • Maintain a repository for internal processes and policies.

Benefits

  • 401k
  • Health, Dental, and Vision coverage
  • Long-term and Short-term Disability
  • 3 weeks paid vacation
  • 5 days paid sick leave
  • 11 paid holidays
  • Travel reimbursement within a 50-mile radius of work location.
Full Job Description
Residency Status: ALL CANDIDATES MUST BE A U.S. CITIZEN

Clearance: ALL CANDIDATES MUST POSSESS AN ACTIVE TS/SCI w/CI poly. No Clearance Upgrades!

Time Type: Shift Work - Daytime Schedule - 100% Onsite

Travel Reimbursement: Yes

Company Benefits: Yes

Job Description

NAOVI is seeking a Senior Knowledge Managerfor the following task:

Primary responsibilities:
  • Develop, manage, update, and maintain Knowledge Management (KM) systems (e.g., SharePoint sites, databases, and internal websites) that can serve as repositories for storing, sharing, and utilizing data.
  • Assist the Government by advising them how best to utilize KM tools. The KM systems will enhance information sharing of analysis, assessments, legislative materials, policies, strategies, budget materials, IT information, and other relevant documents.
  • Train system users, which may include IC partners, provide user guides as needed. The candidate shall integrate information with other databases, as required.
  • When possible, utilize automated tools and visualizations to facilitate users• access and ability to analyze information holdings.
  • Employ specific tools for unique office needs, as required, which may include interoperability with or ability to share information with other IC or state and local partners.
  • Create and maintain virtual communities of interest to enable the Agency and its partners to collaborate, store, search, and discover information; share lessons learned and best practices; and report and track metrics to assess progress against various programs, policies, and strategies.
  • Develop simulations and exercises to test database readiness and communication channels. The candidate shall continuously identify opportunities to improve exchanges of information across systems as well as the Government and private sectors.
  • Maintain and update a customer-wide repository for instructions, Internal Process Documents (IPDs), and policy memorandum.
  • Build data repositories for a variety of mission needs that easily and automatically generate a variety of visualizations to support analysis, reporting, and briefings.

Education and Experience Required:
  • Minimum of BA/BS and 18 years of relevant experience or 10 years with a Masters degree and no degree and 24 years of relevant experience.
  • Candidates will need to have an Active TS/SCI with Polygraph level clearance for consideration. Required
  • At this time our company will NOT provide sponsorship for this position.
  • Demonstrated experience with Knowledge Management processes and methodologies to include organizational studies and evaluations, system design and procedures, work simplification and measurement studies.
  • Excellent oral and written communication skills, to include preparing operations and procedures manuals to assist management in operating more efficiently and effectively.
  • Working knowledge of quality control/testing to provide feedback on the functioning of web features in displaying content.
  • Excellent process-oriented organizational skills to ensure well-organized repository and pipeline of content for review and upload.
  • Demonstrated open communication and effective collaboration with team members and supervisors to enable continuous performance improvement.
  • Required Languages: HTML, CSS, JavaScript, jQuery.
  • Content Management Systems: Joomla, WordPress, SharePoint.

Company Benefits:
  • 401k
  • Health, Dental and Vision
  • Long-Term and Short-Term Disability
  • 3 Weeks• Paid Vacation
  • 5 Day Paid Sick Leave
  • 11 Paid Holidays
  • Travel Reimbursement (50-mile radius to work location).

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