Senior Jira Administrator with eazyBI experience - Remote - USA

FullStack Labs

$80K — $120K *
US-AnywhereRemote in New Mexico, US
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Over 5 years of enterprise-level Jira Administration experience with expertise in configuring complex workflows, permissions, and custom fields.
  • Proven ability to build scalable dashboards and reports using EazyBI with MDX queries and custom visualizations.
  • Skilled in scripting with Groovy (ScriptRunner), JavaScript, and REST APIs for Jira customization and integration.
  • Bachelor’s degree required, with strong technical communication skills for both technical and non-technical audiences.
  • Demonstrated capacity to translate stakeholder reporting needs into actionable insights.
  • Experience working in Agile/Scrum teams, including maintaining CI/CD pipelines and delivering production-ready software.
  • Detail-oriented problem solver with a proactive attitude and strong internal tooling capabilities.

Responsibilities

  • Integrate with client or FullStack product teams to deliver tailored Jira and EazyBI solutions.
  • Configure and maintain advanced Jira systems, including workflows, custom fields, and permission schemes.
  • Develop and implement scalable dashboards and reports in EazyBI based on business requirements.
  • Script and automate Jira processes to enhance reporting accuracy and system stability.
  • Collaborate with cross-functional Agile teams to resolve complex issues and support system integrations.
  • Troubleshoot and optimize internal tools to meet evolving client and stakeholder needs.
  • Communicate effectively with both technical and non-technical users to ensure clarity in reporting.

Benefits

  • Paid Time Off including vacation, sick leave, maternity/paternity leave, and holidays.
  • 100% remote work opportunity.
  • Opportunity to collaborate with leading startups and Fortune 500 companies.
  • Health, dental, and vision insurance.
  • 401(k) plan with a 4% match.
  • Ample opportunity for career advancement.
  • Continuing education opportunities.
Full Job Description
About FullStack

FullStack is one of the fastest-growing software consultancy companies in the Americas. We deliver transformational digital solutions to top global companies and Silicon Valley startups. As an employee-first company, we focus on hiring the most talented software designers and developers by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.

We're most proud of:

  • Offering life-changing career opportunities to talented software professionals across the Americas.
  • Building highly-skilled software development teams for hundreds of the world's greatest companies.
  • Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
  • Our 4.2-star rating on GlassDoor.
  • Our client Net Promoter Score of 68, twice the industry average.


The Position

We're looking to hire a Senior Jira Administrator with eazyBI Experience to join our team. You'll work with our incredible clients in one of two ways:

  • Team Augmentation: You will integrate directly into our client's team and work alongside their existing designers and engineers daily.
  • Design & Build: You will work on a FullStack product team to build and deliver a product to our clients.


What We Are Looking For

  • 5+ years of hands-on Jira Administration experience in enterprise environments, with deep expertise in configuring complex workflows, custom fields, permissions, schemes, and advanced hierarchies.
  • Successful completion of a four-year college degree is required.
  • Proven track record working with EazyBI to build scalable dashboards and reports using MDX queries, calculated members, and custom visualizations.
  • Experience integrating Jira data into EazyBI, including advanced modeling with custom fields and hierarchical data structures.
  • Skilled in scripting with Groovy (via ScriptRunner), JavaScript, and REST APIs to support Jira workflow customization, automation, and system integrations.
  • Ability to translate stakeholder reporting needs into actionable dashboards and meaningful insights, using EazyBI as the primary BI tool.
  • Comfortable balancing light development tasks with business-facing responsibilities; understands that success in this role is tied to reporting accuracy and system stability-not just code quality.
  • Advanced English communication skills, with a demonstrated ability to support technical and non-technical users effectively.
  • Familiarity with additional BI tools (Power BI, Tableau), cloud services, or CI/CD pipelines is a plus-but not core to the role.
  • Ideal candidates are those who enjoy making systems run smoothly, take pride in the clarity of reporting, and see Jira/EazyBI as powerful tools-not just chores.
  • Strong problem-solving skills with the ability to resolve complex issues and contribute to internal tooling.
  • Experience maintaining CI/CD pipelines and delivering production-ready software.
  • Detail-oriented mindset with a focus on code quality and best practices.
  • Positive, proactive attitude with a strong sense of ownership and accountability.
  • Proven success working in Agile/Scrum teams on large-scale systems while aligning with client objectives.
  • Reliable and disciplined to consistently deliver 40 hours of focused work per week.


What We Offer

  • Competitive Salary.
  • Paid Time Off (vacation, sick leave, maternity and paternity leave, holidays).
  • 100% remote work.
  • The ability to work with leading startups and Fortune 500 companies.
  • Health, dental, and vision insurance.
  • 401(k) w/ 4% match.
  • Ample opportunity for career advancement.
  • Continuing education opportunities.


FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Learn more about our Applicants Privacy Notice .

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