Systems Analyst / Information Security Specialist - Subject Matter Expert (SME) - Level IILocation: 100% RemotePosition Overview:The Senior IT Specialist will play a critical role in supporting Production Operations for the Defense Enterprise Accounting and Management System (DEAMS) Operations Integrated Product Team (IPT). This position requires a proactive, detail-oriented professional with strong technical expertise to ensure the stability, performance, and reliability of critical IT systems in a dynamic environment.
Job Duties:- Provide expert-level support to the Operations IPT by:
- Conducting production performance troubleshooting
- Assist with various production issues
- Supporting training environments as required, including performing database refreshes (e.g., Flashback of the database and clearing concurrent logs and reports)
- Collaborating with cross-functional teams to implement system improvements and ensure alignment with operational goals.
- Documenting technical processes, issue resolutions, and system configurations to maintain a comprehensive knowledge base.
- Monitoring system performance metrics and proactively recommending enhancements to improve reliability and scalability.
Job Requirements:- Proven experience managing multiple, concurrent activities in a fast-paced, mission-critical IT environment.
- Strong verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences, including non-technical stakeholders.
- Extensive experience in IT system administration, including troubleshooting, database management, and production support.
- Familiarity with Oracle databases or similar enterprise-level database systems, including performing database refreshes and log management.
- Ability to work independently and collaboratively in a hybrid work environment
- Strong problem-solving skills and a proactive approach to identifying and addressing potential issues before they impact operations.
- Preferred: Knowledge of DoD IT systems, security protocols, or experience supporting financial management systems like DEAMS.
Required Qualifications:- Active Security Clearance
BenefitsOur robust benefits package includes Open Paid Time Off, 11 Federal Paid Holidays & 5 Paid Sick Days, Company-paid Life/AD&D, Company-paid Short Term and Long-Term Disability, Health Insurance with Company Contribution, 401k Plan with Company Match, Employee Recognition Program, opportunity for Employee Referral Bonus, opportunity for annual Performance Bonus and much more!
