Senior IT Project Manager, Enterprise AI Delivery

CenterWell Primary Care$104K — $143K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Information Technology, or related field
  • 5+ years of technical project management experience
  • 5+ years in technical product selection, design, and IT implementation
  • Working knowledge of AI/ML concepts, including model lifecycle and MLOps
  • Passion for improving consumer experiences
  • Experience delivering AI or GenAI projects
  • Ability to translate technical details for diverse stakeholders
  • Six Sigma and/or PMI certification

Responsibilities

  • Oversee AI system projects and coordinate across engineering, product, and data
  • Assemble and lead the project team, identifying necessary resources
  • Develop schedules to ensure timely completion of AI delivery projects
  • Manage stakeholder partnerships and mitigate risks effectively
  • Coordinate activities and track the progress of each team member
  • Oversee interdependencies in related AI projects and lead program execution
  • Make informed decisions on technical approaches for project components

Benefits

  • Medical, dental, and vision benefits
  • 401(k) retirement savings plan
  • Paid time off including personal holidays and parental leave
  • Short-term and long-term disability coverage
  • Life insurance and wellness opportunities
Full Job Description
The Senior IT Project Manager oversees AI system projects and/or programs of a complex nature. Work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. You will bring project management discipline to Enterprise AI projects, coordinating across engineering, product, data, and partners to move evolving AI work into structured, deliverable execution.

The Senior IT Project Manager assembles and leads the project team, identifies appropriate resources needed, and develops schedules to ensure completion of AI delivery projects. Often manages stakeholder partnerships and mitigates risks. Familiar with the system scope and project objectives, and the role and function of each team member, in order to effectively coordinate the activities of the team. When managing programs, oversees the interdependencies and integration of interrelated AI projects, and sets strategies and leads program execution to deliver longer-term business value.

Applies working knowledge of AI/ML delivery concepts, including model lifecycle, MLOps fundamentals, GenAI and agentic workflows, and responsible AI practices, alongside Software Development Life Cycle (SDLC) and Information Technology Infrastructure Library (ITIL) frameworks used to manage risks and issues unique to technology projects. Partners effectively with product management and engineering stakeholders to translate technical direction into structured delivery plans. Begins to influence the department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Required Qualifications
  • Bachelor's degree in Business, Information Technology, or a related field
  • 5 or more years of technical project management experience
  • 5 or more years experience in technical product selection, technical design, and practical implementation of IT solutions
  • Working knowledge of AI/ML delivery concepts, including model lifecycle, MLOps fundamentals, GenAI/agentic workflows, and responsible AI practices
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences
  • Experience delivering AI or GenAI projects
  • Translate between data science, engineering, product, and business partners
  • Six Sigma and/or Project Management Institute (PMI) certification


Preferred Qualifications
  • Master's Degree in Business Administration
  • Hands-on fluency using AI tools to accelerate delivery, including generative AI assistants, agentic workflows, and workflow automation
  • Familiarity with responsible AI and model risk concepts
  • Familiarity with modern data platforms (Databricks, Snowflake, cloud-native data stacks)
  • Experience in the health solutions industry


Additional Information

This position follows a Hybrid work style (2-3 days a week in office). The candidate must live close to one of our designated IT locations: Louisville, KY; Tampa, FL; Fort Lauderdale, FL; Dallas/Frisco, TX; Boston, MA; New York City, NY; Washington, D.C; Atlanta, GA; Nashville, TN; Chicago, IL, or Charlotte, NC.

Scheduled Weekly Hours

40

Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$104,000 - $143,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About CenterWell Primary Care

CenterWell Primary Care Careers

Joining CenterWell Primary Care presents an unparalleled opportunity to advance one's career in a leading healthcare organization that is dedicated to innovation and quality care. CenterWell Primary Care is actively seeking professionals who are passionate about making a difference in the healthcare industry.

Explore Job Opportunities

CenterWell Primary Care offers a variety of job opportunities that enable professionals to grow their careers in an environment that values leadership and diversity. The company is committed to fostering a culture where innovation thrives and leadership skills are honed.

Professional Growth and Development

At CenterWell Primary Care, career growth is a priority. The company supports professional development through comprehensive training programs and opportunities for advancement. Employees are encouraged to expand their skills and knowledge, positioning themselves as leaders in the healthcare sector.

Diversity and Inclusion

CenterWell Primary Care is dedicated to creating a diverse and inclusive workplace. The company believes that diversity training and an inclusive culture are key to innovation and the delivery of exceptional care. Employees from various backgrounds bring unique perspectives that enhance the team's performance and patient outcomes.

Benefits and Culture

Employees at CenterWell Primary Care enjoy a range of benefits designed to support their professional and personal lives. The company's culture is centered on teamwork, respect, and integrity, providing a solid foundation for personal growth and job satisfaction.

Internship Programs

For those starting their career, CenterWell Primary Care offers internship programs that provide hands-on experience in the healthcare field. Interns gain valuable insights and skills, which are crucial for building a successful career in healthcare.

Hiring Process

The hiring process at CenterWell Primary Care is designed to identify candidates who are not only skilled but also passionate about making a difference in healthcare. Prospective employees can expect a thorough interview process where they can showcase their skills and learn more about the company's mission and values.

Networking and Professional Opportunities

CenterWell Primary Care encourages its team to engage in networking opportunities within and beyond the company. This engagement fosters professional connections and collaborative opportunities that can lead to innovative solutions and enhanced patient care.

Join the Team

CenterWell Primary Care is looking for curious, creative, and solution-driven team players. Search open positions that match your skills and interests on the CenterWell Primary Care Jobs page. Tailor your resume to reflect your expertise and prepare for a career that promises both professional and personal growth.

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Explore Careers at CenterWell Primary Care

Discover the rewarding opportunities awaiting at CenterWell Primary Care. With a commitment to employee growth, a diverse culture, and a drive for innovation, CenterWell Primary Care is the perfect place to advance your career in healthcare.
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