As the
Senior IT Manager (Global), you will be responsible for leading the company's global IT function across Canada, USA, and the UK. You will be responsible for developing and executing a secure, scalable, and high-performance IT environment supporting defense, engineering, and manufacturing operations. You will be responsible for planning, implementing, and managing IT activities across a rapidly growing, multi-site organization, ensuring systems are secure, integrated, and aligned with business and defense requirements.
As a company, we offer team members a chance to grow professionally. Our office is a casual, collaborative environment where you will be able to learn about our state-of-the-art systems from technical experts. We're excited for you to contribute your experience and make a positive impact on how we grow. In addition, we offer flexible work hours, benefits, and competitive compensation. This position is primarily an on-site position with some limited flexibility for remote work.
Duties and Responsibilities- Develop and maintain a strategic IT roadmap (near-, mid-, and long-term)
- Ensure world-class cybersecurity posture including CMMC, ITAR, and related requirements
- Manage and improve IT service delivery with strong ticket resolution performance
- Lead implementation and management of SharePoint, ERP, HRIS systems, and integrations
- Develop and implement AI initiatives across the business with appropriate controls
- Manage IT contractors and vendors with clear scopes, budgets, and deliverables
- Lead IT projects (system implementations, integrations, infrastructure upgrades)
- Develop and manage IT operating and capital budgets
- Ensure alignment of IT systems and policies across global offices
- Document all IT systems to ensure resilience and continuity
- Enable secure access to data and support real-time reporting for leadership
- Build a process-driven IT function not dependent on individuals
- Present IT systems and cybersecurity posture to customers and stakeholders
- Provide training and continuous improvement across the organization
- Identify issues and present solutions with cost, schedule, and risk trade-offs
Required Skills & Experience- 8+ years' experience in IT leadership or management roles
- Strong experience in cybersecurity, networking, cloud systems, and enterprise platforms
- Experience in regulated or security-sensitive environments (e.g., defense, manufacturing)
- Experience managing IT contractors and service providers
- Strong problem-solving and decision-making skills
- Excellent communication and stakeholder management skills
- Ability to operate in a fast-paced, high-demand environment
Desirable Skills & Experience- Degree in Information Technology, Computer Science, or equivalent
- Experience with CMMC, NIST, ISO27001 or similar frameworks
- Experience with Microsoft 365 / SharePoint
- Experience with ERP systems (e.g., NetSuite)
- Experience with HRIS systems (e.g., Deel)
- Experience supporting multi-country operations
- Experience with Microsoft Defender for Endpoint and Microsoft Sentinel
- Experience with Azure
- Experience or certification with ITSM frameworks, ex: ITIL
- Experience with on-prem Microsoft server management (AD DS, GPO, etc.)
- Ability to obtain a security clearance
Reports to: COO / Director of Business Support
Position Type: Full-Time
Career Opportunity: This role provides a path to Director of IT / CIO-level leadership as the company grows.
