Salary : $74,318.40 - $110,032.00 Annually
Location : Las Vegas, NV
Job Type: Full-time
Job Number: C26-208
Division: Business Technology and Support Division
Bureau: Information Technologies Bureau
Opening Date: 08/25/2026
Closing Date: 9/14/2026 3:00 PM Pacific
FLSA: Non-Exempt
Bargaining Unit: Police Protective Association, Civilian Employees
Position Type: Open Competitive
Ranked vs. Pool: Ranked

Position Description
***BEFORE APPLYING, PLEASE ENSURE THAT YOU ARE AVAILABLE FOR ALL DATES TO COMPLETE THE ENTIRE TESTING PROCESS.***

Salary Information:
The salary for this position is negotiated through a collective bargaining agreement. All new employees will be hired at the minimum salary in the range and will be eligible for merit increases until reaching the maximum salary in the range.

Definition
Incumbents perform a variety of complex troubleshooting functions at the lead worker level to support the day-to-day operation of the Department's computer systems and their users.
Minimum Qualifications/Position-Specific Conditions
Training, Education and Experience

• Four years of increasingly responsible computer troubleshooting and customer service support experience; or completion of progression to an IT Customer Support Specialist II.
• Equivalent to an Associate's degree from an accredited college or university in computer science, management information systems, information technologies, computer programming, or a closely related field.
• Possession of, or the ability to obtain, a valid, appropriate Nevada driver's license.
• Be a citizen/naturalized citizen or permanent resident alien without conditions on status of the United States of America by the date of the first test instrument.
• Be at least 18 years old by the date of the first test instrument.

**If you possess an Associate's Degree from an accredited college or university in computer science, management information systems, information technologies, computer programming, or a closely related field; you are required to attach your unofficial college transcripts at the time of application.**
Best Candidates Will Have

• Certifications obtained through the Microsoft Certified Professional Program, CompTIA, Cisco Internetworking Certification Program, or any other approved information technology certification.
• A degree from an accredited college with major course work in Information Technologies.
• More than four years of recent experience in computer troubleshooting and customer service support.
• Work experience with a Law Enforcement agency.
• Ability to work and collaborate in a team environment while fostering and maintaining positive working relationships.
• Experience leading a team in technical and functional tasks.
• Leadership experience including mentoring others, embracing feedback, and contributing to continuous improvement for self and others.
• Strong verbal and written communication skills.

Conditions of Employment

In addition to the General Conditions of Employment, found , the following specific conditions of employment and physical conditions apply to this position.

1. Personal Appearance: While on duty, and/or representing the Department, uniformed or otherwise, all Department employees will be neat and clean in their appearance in public. Employees are prohibited from attaching, affixing, or displaying objects, articles or jewelry on or through the nose, tongue, eyebrow or other exposed body part, except the ears for females, while on duty. Employees are prohibited from stretching or "gauging" their earlobes. All jewelry implants will not be exposed or visible while on duty. Tattoos or branding will not be exposed or visible while on duty and/or representing the Department. Such markings must be covered by clothing. Markings that cannot be covered by clothing will be covered using neutral-toned bandages or patches except for hands, neck, head, or face tattoos. Makeup is not permissible to cover a tattoo. Tattoos or branding anywhere on the body that promote racism/discrimination, indecency, extremist or supremacist philosophies, lawlessness, violence, or contain sexually explicit material are prohibited.
2. Participate in the LVMPD Wellness Program.
3. Are subject to be on call on a 24-hour basis, which requires the employees to live within the jurisdiction of LVMPD, i.e., a 25-mile radius starting at Sahara and Valley View Blvd.
4. May work holidays, weekends, and/or varying shifts.
5. Are required to maintain an appropriate Nevada driver's license.
6. Mobility to work in the office and off-site locations housing computer equipment.
7. Bodily strength and endurance sufficient to sit at computer terminals for prolonged periods of time and lift and move moderately heavy computer equipment.
8. Dexterity sufficient to effectively use the keyboard.
9. Agility sufficient to bend, stoop, crawl, and reach to access computer equipment and connections.
10. Sight sufficient to read fine prints on the computer monitor or documents.
11. Speech and hearing sufficient to communicate with others over the phone and in person.

Selection Process
Application Filing

Applications must be submitted online and received by the posted closing date and time. Decisions on an applicant's qualifications for this position will be made solely on the information contained in the application and therefore, should be filled out in its entirety.

To determine your status after submitting an employment application, you may access your account by going to
Application Screening (Pass/Fail)

Applications will be reviewed to determine those candidates who meet the minimum qualifications and are in the top group to continue in the testing process. Those who most closely match the criteria set out in the "Best Candidates Will Have" section will be in the top group. These qualified candidates will be invited to participate in the remainder of the testing process set forth below. Applicants will be notified of the results of the screening process via email. If you have not received your notification by 5:00 pm (PST) on Friday, September 18, 2026, it is your responsibility to confirm your eligibility to test for this position by contacting the OHR representative listed below in the Inquiries Section.
The top candidates will be selected based on sound personnel practices to test for this position. This selection process will be based on each candidate's information within the application and the "best candidate" criteria. Candidates are encouraged to provide as much detail as possible in the work experience, certificates and licenses, skills, and education areas.

***BEFORE APPLYING, PLEASE ENSURE THAT YOU ARE AVAILABLE FOR ALL DATES TO COMPLETE THE ENTIRE TESTING PROCESS.***

Exam Dates*

Exam #1: Practical Exam (Weighted 30%) -Beginning Monday, October 5, 2026 (In-Person)

Exam #2: Oral Board (Weighted 70%) - Beginning Wednesday, October 7, 2026 (In-Person)

*The LVMPD reserves the right to modify the selection processes and test instruments in accordance with accepted legal, ethical, and professional standards.

**Due to security reasons, personal belongings permitted in the testing facility will be limited. Items such as large backpacks, briefcases, duffle bags or similar items may not be allowed. Those items permitted will be left to the discretion of the LVMPD employees administering the examination and may be subject to a search.

***If you believe you are eligible for Veteran's Preference Points and want to be considered for them, you MUST attach your DD Form 214 (Member-2 or 4) or Statement/Proof of Service to your application showing 181 days of active duty in good standing. This is the ONLY time your proof of military service will be accepted.For more information on Veteran's Preference Points, please refer to the Frequently Asked Questions on the employment page at
Additional Selection Processes

If you successfully complete the above selection process, you will undergo a thorough background investigation, including a polygraph exam. A polygraph examination can be stressful and may affect existing medical or psychological conditions or ongoing treatment. Candidates are encouraged to consult with their personal physicians to discuss whether the polygraph will affect a condition or treatment and then follow the guidance of their medical professional.

The background investigation takes approximately 90 to 120 days to complete. You must also meet the LVMPD Hiring Standards. LVMPD employees participate in the Department's random drug screening process. For more information on the background process, click for a quick video or for specific information.

Additional Information
Please visit the FAQs available on our employment site for a listing of the LVMPD's open competitive selection and employment policies, and other pertinent information. Please visit for additional information pertaining to the LVMPD and its hiring process.

Inquiries

Questions regarding this selection process may be directed to:

• Christina Muñoz Vyse, Analyst, (702) 828-3995,
• Candace Hicks, Human Resources Technician, (702) 828-4126,

If you require assistance or special accommodations during any part of the application process, contact Christina Muñoz Vyse at [email protected].

LAS VEGAS METROPOLITAN POLICE DEPARTMENT
CIVILIAN EMPLOYEE BENEFITS

Benefits are effective July 1, 2023, are based
upon an 80 hour pay period in a paid status, and are subject to change.

COMPENSATION

ASSIGNMENT DIFFERENTIAL: Specific assignments may qualify for assignment differential pay.

EDUCATION INCENTIVE: Civilian employees possessing an Associate, Bachelor, or Master Degree from an accredited college or university will receive a designated amount per pay period based on degree.

OVERTIME PAY / COMPENSATORY TIME: Employees who work overtime have the option of being paid at 1-1/2 times their hourly rate or receiving 1-1/2 hours of compensatory time. Compensatory time may not accumulate beyond 60 hours.

SHIFT DIFFERENTIAL: Employees will receive an additional 4% shift pay for working a swing shift or a graveyard shift. After completing initial probation, employees working a graveyard shift encompassing the hours of midnight to 5:00 a.m. will receive an additional 2% shift pay.

LANGUAGE PAY: Qualified employees may receive Language Pay each pay period.

UNIFORMS: The Department furnishes, maintains, and cleans all uniforms for those personnel required to wear uniforms, with the exception of footgear.

TAXES:
State/City - Nevada has no state tax or city income tax.
Social Security - Employees enrolled in PERS pay no social security.
Medicare - Medicare is deducted at the rate of 1.45%.

WORKING HOURS: Employees work 80 hours bi-weekly. Depending upon the area of assignment, employees work an 8-hour, a 9-hour, a 10-hour, or a 12-hour shift per day.

LEAVE AND HOLIDAYS

ANNUAL VACATION LEAVE: Employees begin accruing vacation leave immediately at the following rates:

• 1 - 14 years of service:4.62 hours per pay period (3 weeks per year)
• 15 - 19 years of service:6.15 hours per pay period (4 weeks per year)
• 20 + years of service:7.68 hours per pay period (5 weeks per year)

Vacation leave may be used after 6 months of continuous service.

On December 31st of each year, employees may carry over a portion of accrued leave, based upon their years of service.

Employees separating from the Department are eligible to cash out all accrued vacation if they have completed six months of continuous service.

BEREAVEMENT LEAVE: Employees may take bereavement leave for members of their immediate family. This leave can be deducted from any available accrued leave.

BONUS LEAVE: If an employee uses the equivalent of 3 days or less of sick leave, (including Family Leave), within an employment year, (the year beginning with the date of hire), s/he will rece