United Air Lines, Inc

Senior Investigator - Internal Investigations (Hybrid)

United Air Lines, Inc • $90K — $110K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or related experience
  • Experience investigating workplace violence, threats, theft, fraud, and misconduct
  • Strong investigative skills, including interviewing and evidence analysis
  • Experience working with HR, Legal, and Labor Relations in a corporate setting
  • 2+ years conducting internal or regulatory investigations
  • Ability to manage multiple investigations in a fast-paced environment
  • Analytical mindset to identify patterns and risk indicators
  • Demonstrated sound judgment in sensitive matters

Responsibilities

  • Lead complex investigations into workplace violence, threats, theft, and fraud
  • Assess case severity and identify emerging risks
  • Collaborate with HR and Legal to ensure alignment with organizational requirements
  • Prepare clear investigative reports to support leadership decision-making
  • Identify trends and systemic gaps to strengthen organizational controls

Benefits

  • Collaboration with key departments like HR and Legal
  • Opportunity to influence enterprise-wide prevention strategies
  • Focus on organizational integrity and employee safety
  • Dynamic investigations environment handling high-impact issues
  • Development of analytical skills and investigative acumen
Full Job Description
Description

Job overview and responsibilities

The Senior Investigator, Internal Investigations protects the organization by conducting complex, high-risk investigations that preserve employee safety, safeguard enterprise assets, and uphold institutional integrity. This role exists to ensure serious allegations-including workplace violence, threats, theft, fraud, and misconduct-are resolved through objective, fact-based inquiry that mitigates risk and supports informed decision-making. Through collaboration with Human Resources, Legal, Labor Relations, and business leaders, the Senior Investigator strengthens organizational resilience by identifying emerging risk patterns and informing enterprise-wide prevention strategies.

  • Lead and conduct complex investigations related to workplace violence, threats, theft, fraud, and misconduct, ensuring accuracy, objectivity, and defensibility.
  • Assess case severity, identify emerging risks, and escalate matters appropriately to protect employees and the organization.
  • Collaborate with HR, Legal, Labor Relations, Security, and business leaders to align investigative actions with legal and organizational requirements.
  • Prepare clear investigative reports, case summaries, and data-driven insights to support leadership decision-making and compliance needs.
  • Identify investigative trends, systemic gaps, and opportunities to strengthen controls, policies, and workplace safety initiatives.


Qualifications

What's needed to succeed (Minimum Qualifications):

  • Bachelor's degree or related experience
  • Demonstrated experience investigating workplace violence, threats, theft, fraud, and employee misconduct.
  • Strong investigative capabilities, including interviewing, evidence analysis, fact development, and report writing.
  • Experience partnering with HR, Legal, and Labor Relations in a corporate or regulated environment.
  • 2+ years of experience conducting internal, corporate, or regulatory investigations.
  • Ability to manage multiple investigations simultaneously in a fast-paced environment.
  • Analytical mindset with the ability to identify patterns, trends, and risk indicators across cases.
  • Proven ability to exercise sound judgment and discretion in sensitive, high-impact matters.
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position


What will help you propel from the pack (Preferred Qualifications):

  • Professional certifications such as CFE, CPP, or equivalent.
  • Experience with dBeaver SQL or other relational database
  • Experience with ticketing/revenue accounting processes
  • Experience with reservation system
  • Experience with MS Office (Access, Excel, Word)
  • Demonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them to support research, analysis, content creation, and problem-solving. Apply critical thinking to validate AI-generated outputs while adhering to organizational policies for responsible AI use, data privacy, and security

About United Air Lines, Inc

United Airlines is a major American airline that operates a large domestic and international route network. The company is headquartered in Chicago, Illinois and is a founding member of the Star Alliance, the world's largest airline alliance. United Airlines operates a fleet of over 800 aircraft and serves more than 350 destinations in over 50 countries.
Learn more about United Air Lines, Inc
Size
87,400 employees
Market Cap
$12.4 billion
Industry
Net Income
-$7 billion
Founded
1926
5 Year Trend
-7.6%
Revenue
$15.3 billion
NASDAQ

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