Job Description:The
Senior Instructional Design Project Manager, Frontline Compliance is a hands-on, execution-focused role responsible for the design, development, review, maintenance, and compliance integrity of a large portfolio of compliance training courses.
This role plays a critical part in protecting organizational reputation, maintaining regulatory credibility, and accelerating the delivery of high-quality, compliant learning products. The position ensures timely updates, efficient review cycles, and consistent alignment with regulatory requirements.
Key Responsibilities:Frontline Compliance Review & Maintenance- Coordinate and execute annual compliance course reviews for approximately 130+ compliance-related courses
- Implement content updates and maintenance fixes directly within courses using eLearning authoring tools (Storyline 360, Rise, Synthesia)
- Define schedules, track review cycles, document updates, and ensure on-time completion of compliance course updates
- Partner with compliance SMEs and stakeholders to resolve issues efficiently
Instructional Design & Project Management- Manage instructional design projects for Frontline Compliance including design, development, revision, and maintenance
- Develop and maintain project plans, timelines, and tracking mechanisms
- Provide instructional design guidance to SMEs throughout design, development, and pilot phases
- Create product briefs, course descriptions, and supporting materials for marketing and delivery of Frontline courses
Risk Mitigation & Quality Assurance- Escalate compliance content issues for SME review to minimize regulatory and reputational risk
- Serve as a frontline quality control checkpoint to ensure accuracy, consistency, and completeness of content
- Ensure all changes are implemented correctly across impacted courses and platforms
Operational Efficiency & Cost Management- Improve turnaround times for course reviews, fixes, and releases with specific deadlines and guidance for each project
- Contribute to data-driven improvements through analysis of participation, performance, feedback on learner experience, and product effectiveness
Collaboration & Continuous Improvement- Collaborate cross-functionally with Product, Marketing, Compliance, Publishing and Learning Technology teams
- Research and identify compliance changes and opportunities to enhance training products and processes
Required QualificationsBachelor's degree in business, instructional design, education, or a related field (or equivalent experience)
- 6+ years of experience in instructional design, project management, or compliance training
- Demonstrated experience managing high-volume projects in a fast-paced, cross-functional environment
- Experience working with compliance-driven content, regulatory requirements, or training programs
- Proficiency with learning technologies (e.g., LMS platforms such as Docebo, Cornerstone, BenchPrep)
- Proficiency with rapid eLearning development tools (e.g., Storyline 360, Rise, Synthesia)
- Strong project management, organization, and time management skills
- Excellent written, editing, and interpersonal communication skills
- Strong analytical and problem-solving abilities with attention to detail
Preferred Qualifications- Experience in banking, financial services, or regulatory/compliance environments strongly preferred
- Familiarity with financial regulations and periodic compliance review requirements
- Experience collaborating with SMEs, instructional designers, and external vendors
- Ability to thrive in an execution-focused role with high accountability
Target salary range for the role:$95,000.00 - $100,000.00
Salary Band Range:$70,905.00 - $99,300.00 - $127,695.00
