U.S. Bank

Senior Infrastructure Analyst

U.S. Bank • $119K — $140K *
Gresham, OR 97080In-Person
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent work experience
  • 5-6 years of relevant experience
  • Strong expertise in Infrastructure Analytics and Operational Intelligence
  • Advanced proficiency in SQL for data analysis and reporting
  • Hands-on experience with Python for data analytics and automation
  • Knowledge of APIs and ETL processes
  • Experience with observability tools like Datadog or Splunk
  • Excellent analytical and communication skills

Responsibilities

  • Lead analysis of infrastructure and service data to identify performance trends
  • Develop and maintain KPIs for infrastructure health and performance
  • Partner with engineering and technology teams to drive data-informed decisions
  • Provide analytical support for infrastructure design and modernization
  • Design and implement methodologies for anomaly detection and root cause investigation
  • Build and maintain scalable analytics solutions using SQL and Python
  • Analyze operational datasets to improve visibility into infrastructure health

Benefits

  • Healthcare (medical, dental, vision)
  • Life insurance options
  • Short-term and long-term disability
  • Parental leave and pregnancy disability
  • 401(k) and employer-funded retirement plan
  • Paid vacation (2-5 weeks based on tenure)
  • Up to 11 paid holidays
  • Adoption assistance
  • Sick and Safe Leave accruals
Full Job Description
Job Description

Key Responsibilities
  • Lead analysis of infrastructure, platform, operational, and service data to identify performance trends, operational risks, capacity constraints, and optimization opportunities across enterprise technology environments.
  • Develop and maintain infrastructure health, reliability, availability, performance, and capacity KPIs, delivering actionable insights that improve resiliency and operational excellence.
  • Partner with Infrastructure Engineering, Platform Engineering, Architecture, Operations, SRE, and Technology Leadership teams to drive data-informed decisions that enhance service stability and technology outcomes.
  • Provide analytical support for infrastructure design and modernization initiatives, evaluating scalability, resiliency, utilization, performance, and cost impacts of architectural decisions.
  • Design and implement anomaly detection, trend analysis, and root cause investigation methodologies to identify service degradation, infrastructure performance issues, operational inefficiencies, and systemic risks.
  • Build and maintain scalable analytics solutions using SQL, Python, Alteryx, APIs, and Power BI, enabling repeatable data acquisition, transformation, reporting, and operational intelligence capabilities.
  • Analyze telemetry, monitoring, observability, event, and operational datasets to improve visibility into infrastructure health, service reliability, capacity utilization, and technology consumption.
  • Ensure analytics solutions align with SDLC, governance, security, audit, and release management standards, utilizing GitHub, Azure DevOps, source control, testing, and deployment best practices.


Basic Qualifications

  • Bachelor's degree, or equivalent work experience
  • Five to six years of relevant experience


Required Skills & Qualifications
  • Strong expertise in Infrastructure Analytics, Operational Intelligence, Reliability Analytics, Capacity Planning, and Performance Analysis within large-scale enterprise environments.
  • Advanced proficiency with SQL for complex data analysis, reporting, data modeling, and analytical solution development.
  • Hands-on experience utilizing Python for data analytics, automation, anomaly detection, and large-scale data transformation.
  • Experience developing workflows and process automation using Alteryx, including data validation, reconciliation, and quality management.
  • Strong knowledge of APIs, data integration, ETL processes, and enterprise data platforms, with the ability to consolidate data from multiple technology sources.
  • Deep understanding of cloud, hybrid, and on-premises infrastructure, including compute, storage, networking, monitoring, CMDB, and service management platforms.
  • Experience with observability and monitoring tools such as Datadog, Splunk, Dynatrace, New Relic, or similar platforms, with a focus on service reliability and operational visibility.
  • Excellent analytical, problem-solving, executive communication, and stakeholder management skills, with the ability to translate complex technical findings into actionable business recommendations.

This position is not eligible for visa sponsorship

Location expectations
This role requires working from a U.S. Bank location three (3) or more days per week.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law


Review our full benefits available by employment status here.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00

Posting may be closed earlier due to high volume of applicants.

About U.S. Bank

U.S. Department of the Treasury is a government agency responsible for promoting economic prosperity and ensuring financial security. The department is responsible for a wide range of activities such as advising on economic and financial issues, encouraging sustainable economic growth, and fostering improved governance in financial institutions.

U.S. Bank Careers

Join the dynamic team at U.S. Bank, one of the nation's top banking institutions, where your career journey is as promising as the services we provide to our customers. At U.S. Bank, we are committed to fostering a culture of innovation, leadership, and diversity that is unmatched in the industry.

Explore Job Opportunities and Growth

At U.S. Bank, we offer a variety of job opportunities that cater to a range of skills and professional interests. Whether you are looking for a position in finance, technology, customer service, or management, U.S. Bank is hiring talented individuals who are eager to contribute to our mission and grow with us.

Internship Programs

Kickstart your career with U.S. Bank’s internship programs. These opportunities are designed for ambitious students who want to gain hands-on experience and develop essential skills in a real-world setting. Our internships provide a platform to engage with experienced professionals and explore potential career paths within the company.

Benefits and Employment Perks

Choosing a career at U.S. Bank means more than just employment. We offer comprehensive benefits designed to enhance your life and well-being. From health and wellness programs to retirement plans, we ensure our team members are supported both personally and professionally.

Our Commitment to Diversity and Inclusion

Diversity and inclusion are at the core of our values at U.S. Bank. We are dedicated to creating an environment where all employees feel valued and included. Our diversity training programs are part of our commitment to an inclusive workplace, where everyone can thrive.

Leadership and Professional Development

Leadership at U.S. Bank is about more than guiding teams – it's about inspiring them. We invest in leadership training and professional development programs that help our employees become the best in their fields. By fostering a culture of learning and growth, we prepare our team members to take on new challenges and leadership roles.

Networking and Innovation

Networking at U.S. Bank goes hand in hand with innovation. Our employees are encouraged to connect with colleagues and industry leaders through various networking events and professional groups. This collaborative environment fuels innovation and allows us to stay ahead in a competitive industry.

Join Our Team

Are you ready to take the next step in your career? Explore the open positions at U.S. Bank and find where your skills and passions align with our needs. Prepare your resume, sharpen your interview skills, and get ready to join a team where your career can flourish.

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Search U.S. Bank Jobs

Discover the exciting and rewarding career opportunities waiting for you at U.S. Bank. Search and apply for jobs that match your skills and interests. Join us and be part of a team that values growth, leadership, and innovation.

READ CAREERS BLOG

Stay ahead in your career with U.S. Bank – where your growth is our priority.
Learn more about U.S. Bank
Size
68,796 employees
Market Cap
$66.2 billion
Industry
Finance & Insurance
Net Income
$4.9 billion
5 Year Trend
+0.5%
NASDAQ
USB
* Ladders Estimates

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