JOB DESCRIPTION
Summary:
The Senior PS Technology Consultant – Talent Solutions owns the technology that powers the talent lifecycle at National Heritage Academies – from recruiting and hiring through onboarding and performance management. Working within our People Services Team, you’ll support and optimize Oracle Fusion HCM – with a focus on Oracle Recruiting – so leaders across more than 100 schools can attract, hire, onboard, and develop the talent our students deserve. This is a senior-level role for an experienced HRIS professional who enjoys untangling complex system challenges, partnering closely with recruiters and hiring leaders, and turning business needs into technology solutions that make hiring faster and easier.
Duties and Responsibilities:
- Lead the implementation, configuration, and maintenance of talent acquisition systems and technologies, primarily Oracle Fusion HCM (Oracle Recruiting).
- Serve as the primary point of contact for recruiting system-related issues, overseeing complex issue resolution and providing strategic recommendations to improve hiring processes and candidate experience.
- Own and lead full project lifecycles, including requirements gathering, development, testing, implementation, and documentation.
- Provide mentorship and guidance to PS Technology Consultants, sharing best practices and supporting their growth.
- Configure, test, and support system updates and enhancements across job requisitions, career sites, interviews, offers, onboarding, and performance management, including Oracle quarterly release updates.
- Partner with the Talent Solutions team to streamline requisition, interview, offer, and onboarding workflows.
- Troubleshoot and resolve data discrepancies; generate and analyze recruiting reports, including pipeline, hiring trend, and compliance reporting, and develop custom reports and queries for stakeholders.
- Partner with the internal Information Technology team on integrations, the internal CRM Dynamics team on modules within coverage areas, and Change Management on large-scale projects.
- Support business teams to comply with federal, state, and local regulations; maintain confidentiality of all people and company data.
Qualifications:
- Bachelor’s degree in business or technology or equivalent experience required.
- Extensive experience in HRIS processing and technology (minimum 5+ years); Oracle Fusion HCM experience strongly preferred.
- Experience supporting recruiting or talent acquisition systems preferred; Oracle Certification or similar preferred.
- Demonstrated ability to lead projects and mentor others.
- Experience with Oracle reporting tools (OTBI, BI Publisher) a plus.
- Strong problem-solving skills: Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Strong customer service, written/verbal communication, and interpersonal skills; ability to build strong cross-functional relationships.
- Advanced project management skills and experience with Microsoft Office programs.
What We Offer:
- Comprehensive benefits, including medical, dental, and vision coverage and a retirement savings plan.
- Professional development and growth opportunities, including the chance to deepen your Oracle Fusion HCM expertise.
- A mission you can see: your work supports the teachers and staff serving more than 65,000 students.
This is an in-person position at our NHA Service Center located at 3850 Broadmoor Ave, Grand Rapids, MI 49512, with the opportunity for one remote day each week.