Job TitleSenior Implementation Project Specialist
About your role:As a Senior Implementation Project Specialist, you will lead implementation activities for new and existing clients, helping ensure solutions are delivered on time and aligned to client requirements. You will work closely with clients and cross-functional internal teams to coordinate project execution, maintain implementation standards, and support scalable, well-documented delivery processes that contribute to successful client outcomes.
What you'll do:- Serve as the primary point of contact for clients and internal teams throughout the implementation lifecycle.
- Lead projects from initial planning through final implementation, coordinating activities with internal resources and external stakeholders.
- Develop and maintain project plans, task lists, timelines, and status updates to support delivery against client requirements.
- Configure implementation parameters and enter key setup information into proprietary systems and databases.
- Manage multiple implementation activities across internal teams to support timely completion and operational readiness.
- Maintain implementation documentation, procedures, and project audit records related to new products, features, and client-specific requirements.
- Support issue resolution, stakeholder communication, and after-hours implementation activities when needed.
- Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you'll need to have:- 5+ years of experience in project coordination, implementation, or project management supporting client delivery, installation, or solution rollout activities.
- 4+ years of experience managing multiple concurrent projects, timelines, and stakeholder communications in a client-facing environment.
- Experience using Microsoft Word, Excel, and PowerPoint to create project documentation, status reporting, and implementation materials.
- Experience documenting implementation procedures, tracking deliverables, and supporting issue resolution across cross-functional teams.
- High school diploma, General Educational Development (GED), associate degree, or higher, or equivalent combination of education, related experience and/or military experience.
Experience that would be great to have:- Experience supporting electronic funds transfer (EFT), ATM, or financial services implementations.
- Project Management Professional (PMP) certification or equivalent project management certification.
- Experience working with proprietary configuration tools, client setup workflows, or operational readiness processes.
How you'll work:- This role requires use of a computer and audio equipment.
Sponsorship:You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:- Fuel Your Life program to support your physical, financial, social, and emotional well-being.
- Paid holidays and generous time away policies.
- No-cost mental health support through Employee Assistance Programs.
- Living Proof program to recognize your peers' extra effort with points redeemable for rewards.
- Eight Employee Resource Groups to foster a collaborative culture and expand your network.
- Unparalleled professional growth with training, development, and internal mobility opportunities.
- Medical, dental, vision, life, and disability insurance options available from day one.
- Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
- Tuition assistance and reimbursement program.
- Paid parental and military leave.
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
