Why this role?You'll be a key member of the Customer Success team, joining a company experiencing explosive growth as you guide Snyk's customers to achieve resounding success with our Cloud Native Application Security Platform. This role is crucial for ensuring customers advance their security program by effectively implementing the Snyk platform.
As a bilingual Senior Implementation Consultant, you'll play a key role in shaping how modern organizations build and secure software at scale in the LATAM region. You'll join a collaborative, forward-thinking team and help drive our mission to embed security into every part of the AI-native development lifecycle.
What You'll Do:- Own project delivery from kick-off to closure for customer implementations, ensuring value is delivered.
- Lead calls in Spanish with key stakeholders to ensure timely delivery.
- Conduct project kick-offs, planning sessions and regular delivery meetings.
- Lead and manage multiple onboarding engagements simultaneously, facilitating customer outcomes across various teams.
- Manage and optimize the Snyk Onboarding practices.
- Communicate regularly with project stakeholders on status, schedule, and risk factors through each phase of implementation.
- Collaborate cross-functionally with Sales, Product Management, Engineering, and Support to accelerate customer onboarding.
- Represent the customers' technical requirements to internal and external stakeholders.
What You Bring:- 5+ years of technical consulting, SaaS software implementation, or customer-facing experience as a post-sales technical lead.
- Fluency in Spanish.
- Working knowledge of SDLC and DevOps methodologies.
- Proven ability to facilitate hands-on technical work and excellent client and project management skills.
- Experience with CI/CD and DevOps tools.
- Ability to clearly articulate complex technical issues and a demonstrated consultative and technical aptitude.
- Willingness to travel up to 15% of the time as the job requires.
It'd Be Awesome If You Also...- Have a degree in Computer Science with experience in programming.
- Bring experience as a technical account manager, project manager, solution architect, or sales engineer for AppSec, CI, or DevSecOps products and services.
- Hold a security certification such as CEH, CISSP, or CSSLP, or other.
- Have experience with enterprise-scale web development technologies and microservices.
- Have an interest in application security, and an understanding of the importance of a developer first approach.
#LI-EW1Annual OTE (Base + Bonus) Range: $130,000-$150,000Benefits & Programs- Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.
- Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
- Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
- Health benefits, employee assistance plans, and annual wellness allowance
- Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances
