Job Description

In the assigned Job Role of Infrastructure Consultant 2, your Area Of Responsibility will be as below:
• Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations
• Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities
• Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems
• Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes
• Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes
• Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance
• Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards
• Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains
• Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration
• Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise

Your contribution to the team:
• A collaborative spirit and excellent communication skills.
• Ability to handle complex incidents and implement resolutions
• A knack for conducting IT infrastructure assessment and identifying key optimization opportunities
• Focused approach towards deployment management, system optimization, and process automation initiatives including sector specific focus
• The ability to work with cross-functional teams

Required Skill and Experience

We are seeking an experienced Senior SailPoint Developer to support and modernize a large, highly customized identity and access management environment. This role will be responsible for maintaining a complex SailPoint IdentityIQ implementation that has evolved over more than while helping lead the organization's migration to SailPoint Identity Security Cloud (ISC).

The ideal candidate combines strong hands-on IdentityIQ development and troubleshooting experience with an understanding of cloud-based identity governance. This person must be comfortable analyzing legacy code, undocumented integrations, custom workflows, and business-critical processes while determining how those capabilities should be redesigned, simplified, or replaced within the ISC platform.
• Maintain, enhance, and troubleshoot a mature, highly customized SailPoint IdentityIQ environment.
• Develop and support IdentityIQ rules, workflows, tasks, forms, certifications, policies, lifecycle events, provisioning processes, and custom objects.
• Analyze legacy Java and BeanShell code to understand existing functionality, dependencies, and operational risks.
• Diagnose and resolve complex production issues involving aggregations, identity refreshes, provisioning, certifications, connectors, workflows, and scheduled tasks.
• Support custom integrations with directories, databases, applications, web services, ticketing platforms, and other enterprise systems.
Help classify legacy functionality into capabilities that can be:
• Replaced by native ISC functionality
• Reconfigured using ISC workflows and platform features
• Reimplemented through APIs, connectors, transforms, or external services
• Simplified or retired
• Translate IdentityIQ-based processes and customizations into supportable cloud-based designs.
• Develop and configure ISC integrations, workflows, transforms, provisioning logic, lifecycle processes, and related platform components.
• Assist with identity, account, entitlement, role, policy, and governance-data migration.
• Support coexistence between IdentityIQ and ISC during a phased migration.
• Develop reconciliation, validation, and data-quality controls to confirm that migrated capabilities operate correctly.
• Identify migration risks, functional gaps, dependencies, and remediation options.
• Partner with architects, security teams, application owners, business stakeholders, and SailPoint resources to define target-state solutions.
• Promote cloud-native, configuration-first designs and minimize unnecessary customization in the future-state platform.
• Perform code reviews and establish development standards for SailPoint rules, workflows, scripts, and integrations.
• Create unit, integration, regression, and migration test procedures.
• Use source control and established software-development lifecycle practices to manage changes.
• Support release management, deployment automation, monitoring, and incident response.
• Provide root-cause analysis and permanent corrective actions for recurring issues.
• Mentor other developers and support personnel on IdentityIQ and ISC development practices.
• Communicate technical issues and design decisions clearly to both technical and nontechnical stakeholders.

Additional Required Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Overview

The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.