Senior Human Resources Manager

The Position

The Senior HR Manager is a core member of the People Success team responsible for delivering Tier 2 HR support across employee relations, case management, policy application, leave management, and colleague lifecycle matters. The role provides practical, timely, and high-quality HR support to managers and colleagues, ensuring matters are assessed, actioned, and progressed to resolution.

Working within a tiered operating model, the Senior HR Manager manages day-to-day operational HR matters at the Tier 1 and Tier 2 levels requiring professional judgment, strong process discipline, and sound HR expertise. The role partners closely with HR Administrators, People Business Partners, and other People team specialists, escalating Tier 3 or high-risk matters where expert guidance, governance, or senior decision-making is required.

In this role, you will have the opportunity to:
• Manage Tier 2 HR matters, including employee relations cases, performance issues, leave matters, policy application, and colleague changes.
• Assess risk, urgency, and complexity, escalating high-risk or Tier 3 matters to the People Business Partner or Director as required.
• Provide practical guidance to managers and support sensitive matters such as investigations, terminations, and return-to-work plans.
• Apply HR policy and jurisdictional requirements consistently across colleague and manager queries.
• Manage operational HR requests that require judgment beyond self-service or Tier 1 support, ensuring documentation and records are accurate and complete.
• Partner with HR Administration and other specialists where handoffs or coordinated support are required.
• Work within the centralized intake process, take ownership of assigned matters, and maintain visibility of workload, priorities, and progress.
• Build effective relationships across People Success and provide timely, practical support to managers and stakeholders.
• Contribute to consistent service delivery, continuous improvement, and cross-team support.

To be successful in this role, you should have:
• Tertiary level qualification in Human Resources, Business Administration, or a related discipline.
• Minimum 7 years of progressive experience in Human Resources, including hands-on experience managing employee relations and operational HR matters.
• Strong working knowledge of employment law, policy interpretation, and regulatory compliance in relevant jurisdictions

In addition, the role requires the following attributes:
• Strong HR judgment and the ability to assess risk, determine when to escalate, and apply the appropriate level of response.
• Excellent prioritization, organization, and follow-through in a high-volume environment with competing demands.
• Strong written and verbal communication skills, with the ability to provide clear, professional, and practical guidance.
• Process-oriented mindset with attention to detail and the ability to work consistently within defined tools, workflows, and governance requirements.
• Ability to build trusted relationships and coach leaders through a range of people matters and business needs.
• Strong problem-solving capability, sound judgment, and a solutions-focused approach.
• Ability to manage sensitive and confidential matters with discretion and professionalism.
• Strong collaboration skills and the ability to work effectively across teams and functions.

Additional Information

Seequent is a global company, and flexibility in working hours may be required to accommodate work across different time zones.

Office-based environment (minimum 3 days in-office)
May require occasional travel to other office locations

This role does not have direct reports but is expected to work collaboratively across the People Success team, contribute to shared delivery, and support capability building through knowledge sharing and coaching.

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How to apply

If this sounds like the role for you, apply today