Job Posting: Senior Human Resources Generalist
As the
Senior Human Resources Generalist, you will serve as a strategic advisor and trusted partner to business leaders, employees, and HR colleagues, providing expertise in employee relations, performance management, leave administration, accommodations, workplace investigations, and employment law compliance. This is a senior-level individual contributor role responsible for leading complex employee relations matters, coaching leaders through performance management challenges, supporting leave and accommodation processes, and mitigating organizational risk while fostering a positive employee experience.
ResponsibilitiesEmployee Relations- Serve as a trusted advisor to leaders on employee relations matters, organizational effectiveness, performance concerns, and employment-related risk.
- Manage a high volume of complex employee relations cases across multiple states and business functions.
- Conduct thorough, objective, and timely investigations involving employee complaints, policy violations, misconduct, harassment, discrimination, retaliation, attendance issues, and workplace conflicts.
- Assess risk and recommend appropriate solutions that balance business objectives, employee experience, and legal compliance.
- Partner with managers to resolve employee relations concerns and create positive workplace outcomes.
- Provide guidance regarding disciplinary actions, corrective action, employee conduct issues, and involuntary separations.
- Ensure consistent interpretation and application of company policies and employment practices.
- Partner closely with Legal and Human Resources leadership on sensitive employee matters, investigations, and employment decisions.
- Analyze employee relations trends and recommend proactive solutions to improve engagement, retention, and workplace culture.
- Maintain accurate, thorough, and legally defensible documentation related to investigations and employee relations matters.
Performance Management & Leadership Support- Serve as a strategic advisor to leaders on performance management practices and employee development strategies.
- Coach managers through performance-related concerns, including goal setting, performance feedback, documentation, performance improvement plans (PIPs), and corrective action processes.
- Provide guidance and recommendations regarding employee performance issues, productivity concerns, behavioral challenges, and conduct-related matters.
- Review performance-related documentation to ensure consistency, fairness, and compliance with company policies and employment laws.
- Partner with leaders and HR colleagues to address underperformance and facilitate appropriate performance management outcomes.
- Support managers in navigating difficult employee conversations and delivering constructive feedback.
- Assess potential risks associated with performance-related employment decisions and recommend appropriate courses of action.
- Promote leadership accountability and strengthen manager effectiveness through proactive consultation and coaching.
Leave Administration & Accommodations - Support and oversee leave of absence processes, including FMLA, ADA, state and local leave programs, military leave, personal leave, and company-sponsored leave programs.
- Serve as a subject matter expert on leave administration, reasonable accommodations, and return-to-work practices.
- Partner with employees, managers, Benefits, and third-party administrators to ensure effective and compliant leave management.
- Facilitate the interactive process and provide guidance regarding workplace accommodations.
- Advise leaders on leave-related employee relations matters, attendance concerns, and accommodation requests.
- Ensure compliance with federal, state, and local leave and disability regulations.
- Monitor leave trends and identify opportunities to improve employee experience and operational effectiveness.
- Additional duties as assigned.
Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Minimum of 8 years of progressive Human Resources experience.
- Minimum of 5 years of significant Employee Relations experience, including workplace investigations.
- Minimum of 3 years of leave administration and accommodation management experience.
- Demonstrated experience supporting organizations with 500+ employees.
- Experience supporting geographically dispersed and multi-state operations.
- Experience supporting large hourly, field-based, operational, or frontline employee populations.
- Strong working knowledge of multi-state employment laws, FMLA, ADA and reasonable accommodations, FLSA, Title VII, wage and hour regulations, state and local employment laws and leave requirements.
- Experience partnering directly with employment counsel on complex employee matters.
- Experience supporting organizational growth and change initiatives.
- Proven ability to independently manage complex and sensitive employment matters.
- Strong conflict resolution, consulting, influencing, and problem-solving skills.
- Excellent written communication, investigation, and documentation skills.
- Ability to manage competing priorities in a fast-paced, high-volume environment.
- SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.
- Experience supporting real estate development or construction industries preferred.
- Experience working with third-party leave administrators preferred.
Required Testing
- Criminal Background Check, Credit Check, Non-DOT Testing, MVR
Position Type
- Salary
- Full-time
- In Office
- Competitive pay & benefits (including healthcare and 401k)
Position Location
- EMBREY Headquarters in San Antonio, TX
