Senior Human Resources Director - Field Support

Complete Care

$95K — $115K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, or related field preferred.
  • 3-5 years of Human Resources experience in long-term care or healthcare strongly preferred.
  • Experience as a facility Human Resources Director or comparable HR leadership role preferred.
  • Knowledge of employment law, employee relations, leave administration, onboarding, and compliance.
  • Experience with HRIS systems such as ADP or UKG.
  • Union experience is a plus.
  • HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) is preferred.
  • Ability and willingness to travel frequently throughout the Wisconsin region.

Responsibilities

  • Partner with Human Resources Directors and facility leadership to provide operational HR support across multiple skilled nursing facilities.
  • Travel to centers to assist during leadership transitions and periods of increased operational need.
  • Mentor, train, and onboard new Human Resources Directors to ensure consistency with company policies.
  • Conduct personnel file audits and support regulatory compliance initiatives.
  • Assist with employee relations investigations, performance management, and corrective actions.
  • Provide guidance on leave administration, payroll processes, and HR compliance.
  • Support union-related matters, including grievance preparation and contract interpretation.
  • Collaborate with the Regional Human Resources Director on special projects and regional initiatives.

Benefits

  • Opportunity for hands-on support and mentoring in varied environments.
  • Collaboration with regional leadership and colleagues across multiple sites.
  • Focus on creating a culture of accountability and professionalism.
  • Engagement in special projects and initiatives that impact the entire region.
  • Exposure to diverse operational challenges that enhance HR skills.
Full Job Description
Senior Human Resources Director - Field Support

Complete Care | Wisconsin & Chicago, Illinois Regions

Complete Care is seeking a Senior Human Resources Director - Field Support to support multiple skilled nursing facilities across Wisconsin and the Chicago, Illinois region. Reporting to the Regional Human Resources Director, this role is ideal for an experienced HR leader ready to expand beyond a single facility and provide regional support, coaching, and leadership.

What You'll Do
  • Provide hands-on HR support to multiple skilled nursing facilities.
  • Travel to centers during HR leadership transitions, vacancies, leaves, and operational needs.
  • Mentor, coach, and onboard Human Resources Directors.
  • Support employee relations, investigations, performance management, and corrective actions.
  • Conduct HR audits and ensure compliance with company policies and employment regulations.
  • Provide guidance on leave administration, payroll, onboarding, and HR processes.
  • Support union matters, including grievances and contract interpretation.
  • Partner with regional leadership on special projects and initiatives.


Qualifications
  • Bachelor's degree in HR, Business, or related field preferred.
  • 3-5 years of HR experience in long-term care or healthcare strongly preferred.
  • Facility HR Director or comparable HR leadership experience preferred.
  • Strong knowledge of employee relations and HR compliance.
  • Union experience strongly preferred.
  • Experience with ADP, UKG, or similar HRIS.
  • HR certification preferred.
  • Willingness to travel throughout Wisconsin and the Chicago region.
  • Valid driver's license and reliable transportation required.


Why Complete Care?
  • Travel reimbursement
  • Multi-site leadership experience
  • Opportunity to mentor and develop HR leaders
  • Career growth within a growing healthcare organization
  • Collaborative partnership with regional and facility leadership

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