Work ScheduleStandard (Mon-Fri)
Environmental ConditionsOffice
About the RoleWe are seeking a Senior HR Process & Solutions Consultant to join our HR Service Delivery organization. This role sits at the intersection of HR, process design, and technology-focused on improving how work gets done across our global HR ecosystem, with a strong focus on enhancing both operational effectiveness and colleague experience.
This is not a traditional HR role and not a pure HRIS role. You will act as a
bridge between HR stakeholders and HR Technology/Digital teams, translating business needs into practical, technology-enabled solutions.
You will
drive execution, owning workstreams, moving initiatives forward in ambiguous environments, and delivering measurable improvements to process, systems, and colleague experience.
What You'll DoDrive Solutions & Delivery- Lead small to mid-sized initiatives or workstreams within larger HR programs
- Diagnose problems across process, policy, and systems
- Translate business needs into clear requirements, process flows, and actionable solutions
- Create and manage requirements, process documentation, and implementation plans
- Partner with HR Digital and HRTS to design, deliver, and continuously improve scalable solutions and outcomes
- Take ownership of assigned workstreams and drive solutions from problem identification through implementation and adoption
- Maintain momentum by simplifying complex problems and making pragmatic tradeoffs
Bridge HR and Technology- Serve as a trusted partner to HR stakeholders, including HR COEs and other partners
- Work closely with HR Digital and HRTS to understand the business case, validate feasibility, and shape solutions
- Ensure alignment between user experience, process design, and system capabilities
- Confidently navigate and influence across both business and technical audiences
Improve Process & Enable Automation- Identify opportunities to simplify, standardize, optimize, and improve HR processes and colleague experiences
- Evaluate when to leverage automation vs. human intervention, especially in sensitive or complex scenarios
- Contribute to scalable, future-ready HR service delivery models
Deliver Technology-Enabled Change- Support implementation and optimization of Workday, ServiceNow, and related tools
- Lead or support User Acceptance Testing (UAT), including test design and execution across a variety of stakeholders
- Support Workday release cycles by reviewing new functionality and assessing business impact
- Assess impact of system updates and new functionality
- Partner on automation and digital initiatives, including responsible and practical AI-enabled solutions
- Identify and design automation opportunities with clear exception handling
- Design solutions with appropriate human-in-the-loop controls
What You Bring- Minimum education: Bachelor's Degree
- 5-8+ years in HR Operations, HR Technology, HR consulting, or related roles
- Proven ability to drive execution and deliver results in cross-functional environments
- Experience working with HR systems (Workday preferred; ServiceNow a plus)
- Experience translating business needs into requirements and supporting delivery
- Strong stakeholder management and influencing skills
- Ability to operate independently and move work forward in ambiguity
- Practical understanding of automation, workflows, and emerging technologies
- Sound judgment to balance efficiency, risk, and colleague experience
Why This Role MattersYou will play a key role in advancing a digital-first HR model-connecting business needs with process and technology solutions and ensuring the right balance between automation, operational effectiveness, and human judgment.
Compensation and BenefitsThe salary range estimated for this position based in Pennsylvania is $93,800.00-$135,000.00.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
