Job DescriptionWhat is the opportunity?Join our dynamic team as a Senior HR Initiatives Specialist and play a critical role in driving operational efficiency and continuous improvement through supporting key initiatives across HR Operations. This is an exciting opportunity to work closely with cross-functional teams to analyze, design and implement optimized business processes that align with our strategic objectives.
What will you do? - Create and maintain comprehensive documentation including flowcharts, standard operating procedures, business requirements, business case, testing plans, project status updates and relevant reporting.
- Analyze HR operational processes and workflows to identify root cause and areas for improvements, optimization and automation
- Facilitate workshops and interviews with stakeholders and subject matter experts to gather requirements and understand root causes.
- Support the design of new processes while collaborating with senior members of the team, as well as Technology and Digital Solutions teams.
- Monitor process performance metrics and KPIs to measure success and opportunities for further enhancements
What do you need to succeed?Must-have- 3+ years of experience in business process analysis
- Excellent analytical and problem solving skills with a keen eye for detail
- Excellent communication and presentation skills
- Experience using data and metrics to determine and drive opportunities for improvement as well as telling a story
- Proficient in process modeling tools (eg. Visio) and project documentation tools
Nice-to-have- Experience in business change management, with a focus on innovative tool or techniques and digital adoption
- HR and business operations experience
- Certification in Lean Six Sigma or Agile
What's in it for you?We thrive on the challenge to be our best. Our team is defined by progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Approachable and caring leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team that prioritizes employee well-being and work-life balance ("burnout" is not in our vocabulary)
- Opportunities to do challenging work
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Job SkillsBusiness Analysis, Business Processes, Change Management Processes, Continuous Improvement, Detail-Oriented, Emerging Technologies, Internal Processes, Process Analysis, Project Delivery, Project Planning, Requirement Writing, Researching, Research Presentations, Root Cause Analysis (RCA), SOP Documentation, Stakeholder Influence, Technical Knowledge, Time Prioritization
Additional Job DetailsAddress:20 KING ST W:TORONTO
City:Toronto
Country:Canada
Work hours/week:37.5
Employment Type:Full time
Platform:HUMAN RESOURCES & BMCC
Job Type:Regular
Pay Type:Salaried
Posted Date:2026-08-28
Application Deadline:2026-09-18
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
