Senior HR Business Partner - Support Services United States

Cotton On Group

$145K — $170K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of progressive HR experience with a strong foundation in talent management and compliance.
  • Prior experience in retail operations and distribution/logistics environments.
  • Hands-on proficiency with Oracle HRIS for data management.
  • Ability to balance strategic alignment with day-to-day operations across multiple sites.
  • Strong business acumen to translate commercial goals into HR initiatives.
  • Experience guiding organizations through change and cultural evolution.
  • Exceptional communication and interpersonal skills.

Responsibilities

  • Partner with business leaders to align people strategies with commercial goals.
  • Balance strategic planning with hands-on execution of HR programs.
  • Oversee the talent lifecycle for corporate, retail, and logistics teams.
  • Champion a high-performance culture and manage complex performance issues.
  • Guide organizational change with minimal disruption and high engagement.
  • Develop and administer HR programs ensuring regulatory compliance.
  • Optimize HR operations through the Oracle HRIS platform.

Benefits

  • Hybrid work model with three days in-office each week.
  • Opportunity to influence strategic HR initiatives within a global brand.
  • Role within a company with a strong commitment to people and culture.
  • Engagement with diverse teams across corporate and operational environments.
Full Job Description
Job Description

The Role

SENIOR HR BUSINESS PARTNER

Role Overview As the Senior HR Business Partner, you will act as a strategic advisor to leadership, driving people and culture initiatives that scale business growth. You will bridge the gap between company vision and operational reality, maintaining a seamless balance of strategic vision and hands-on execution across our diverse Corporate, Field/Store, and Distribution Center teams.

Work Structure & Details

  • Format: Hybrid


  • Schedule: 3 days in office per week


  • Location: Playa Vista, CA


  • Reporting Structure: Reports directly to the Head of HR


Key Responsibilities

  • Strategic Leadership: Partner directly with business leaders across corporate, field, and supply chain networks to align people strategies with commercial objectives. Provide actionable insights on organisational design, culture, and workforce planning.


  • Balanced Execution: Maintain the balance of high-level strategic planning with a hands-on commitment to operational execution. Ensure HR programs are built effectively and delivered flawlessly across frontline, logistical, and corporate environments.


  • Multi-Site Talent Management: Oversee a diverse talent lifecycle, customizing onboarding, growth, and retention strategies to fit the distinct needs of office, retail store, and warehouse populations.


  • Performance & Succession: Champion a culture of high performance. Advise and guide managers through complex performance issues, goal setting, and robust succession planning tailored to both hourly and salaried workforces.


  • Change Management: Guide the organization through periods of transition, network growth, and retail evolution. Help leaders build change plans that minimize disruption and maximize employee engagement.


  • HR Programs & Policy: Oversee the development and administration of core HR programs, including compensation, benefits, and employee relations, while ensuring strict compliance with local, state, and federal labor regulations.


  • Process & Technology Optimization: Leverage the Oracle HRIS platform to continuously evaluate, streamline, and optimize HR operations, payroll touchpoints, and compliance data to drive operational efficiency.


Requirements

  • Experience: 10+ years of progressive HR experience with a strong foundation across talent management, compensation, benefits, employee relations, and compliance.


  • Industry Focus: Prior HR experience supporting retail store operations, distribution/logistics facilities, and corporate environments.


  • Technical Skills: Hands-on proficiency and experience utilizing Oracle HRIS for data management and operational workflows.


  • Execution & Strategy: Proven ability to balance high-level strategic alignment with the grit required to execute day-to-day HR deliverables across multiple sites.


  • Business Acumen: Strong critical thinking skills with a proven ability to translate commercial retail, field, and supply chain goals into strategic HR initiatives.


  • Change Agent: Demonstrated experience successfully guiding organizations through periods of growth, restructuring, or cultural change.


  • Communication: Exceptional interpersonal, collaboration, and communication skills, with a track record of building trust and influencing frontline managers to executive leaders.


PHYSICAL REQUIREMENTS

  • Ability to move around the store throughout the shift/workday


  • Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders)


  • Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets)


  • Ability to regularly use a ladder, step stool or raised platform safely to complete required tasks


CA: This is a full time salary role with the annual wage range of $145,000 - $170,000/yr

About the Team

Cotton On is the founding brand of the Group and has grown to become a global fashion destination with over 600 stores worldwide. We thrive on delivering the trends of the moment (always with our own twist) and inspire our community to have fun with it. Our product offering includes womenswear, menswear and accessories.

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