Carrier Global Corporation

Senior HR Advisor - Employee Life Cycle Management

Carrier Global Corporation • $90K — $120K *
New York, NY 10260In-Person
Business Services
Less than 5 years of experience
3 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor’s or Master’s in HR preferred
  • 2-3 years of HR experience, focusing on Employee Life Cycle Management
  • Fluent in English and Thai
  • Proficient in MS Office (Outlook, Excel, Word, PowerPoint)
  • Strong process orientation with high attention to detail
  • Demonstrated stakeholder engagement skills across functions
  • Proficient in case and data management tools (ServiceNow, Workday preferred)

Responsibilities

  • Deliver timely and accurate HR administration services to stakeholders
  • Support HR information processing using various systems
  • Audit and validate HR data to ensure integrity
  • Advocate for employees and foster a culture of customer service
  • Ensure compliance with HR policies and build relationships with vendors
  • Leverage online systems for issue resolution and inquiries
  • Document and escalate requests in the case management system
  • Educate employees on HR services and promote self-service
  • Identify opportunities for process enhancements and automation
  • Act as a subject matter expert on HR processes and policies
  • Collaborate across departments to meet company targets
  • Maintain quality standards and achieve internal goals
  • Create knowledge articles and training tools for teams
  • Support the onboarding process and manage special projects

Benefits

  • Dynamic work environment with a focus on continuous improvement
  • Opportunities for professional development and project management
  • Collaborative team culture fostering strong internal relationships
  • Access to advanced HR systems and tools for career advancement
Full Job Description

Key Responsibilities:

  • Provide a consistent, timely, accurate and customer-focused HR administration service to key stakeholders and customers, contributing to the HR Ops overall vision and strategy.
  • Support the processing of organizational HR information utilizing various HR systems.
  • Validate and audit data to ensure data integrity.
  • Serve as an employee and customer advocate who specializes in creating a culture focused on exceptional customer service.
  • Interpret and ensure compliance to simple and complex policies and procedures. Foster, develop and maintain strong internal and external relationships with key vendors.
  • Utilize multiple online systems to research, analyze, troubleshoot issues, complete requests and help resolve employee, manager and HR needs.
  • Utilize the case management system to document and escalate inquiries.
  • Educate employees on HR services and encourage use of self-service tools.
  • Identify opportunities for enhancements, automation and continued self-service.
  • Be a subject matter expert for all relevant services, processes and policies.
  • Work collaboratively with all areas to ensure targets are met and/or exceeded and company initiatives are supported.
  • Responsible for achieving internally-set quality standards and identified goals and metrics.
  • Create content or knowledge articles and training tools to include in the external/internal knowledge base and continually share with team and clients.
  • Support the onboarding process for the business.
  • Special Projects and any other duties assigned by the manager.

Requirements

  • Bachelor’s / Masters in HR is Preferred
  • 2 to 3 years of relevant experience in HR function- Employee Life Cycle Management
  • Excellent proficiency in English and Thai
  • Good Knowledge in MS. Office Applications- (Outlook, Excel, Word, PowerPoint)
  • Highly Process oriented, strong attention to detail with high level of accuracy
  • Demonstrate ability to work with leaders, HR business partners, stake holders and teams across all functions
  • Demonstrated customer service skills with a strong ability to handle stakeholder queries across regions
  • Quick learner and Strong understanding of HR processes, Policies, and procedures across regions
  • Able to demonstrate Strong Problem solving, analytical skills, Time management, prioritization, and Follow-up Skills
  • Proactive in achieving results and seeking improvements with excellent Project management skills
  • Able to multi-task, effectively managing a wide range of daily activities and any ad-hoc activity
  • Able to work as a productive, collaborative member of a team, with good research abilities
  • Knowledge in Case Management and Data Management tools-preferably ServiceNow and Workday or any other tool will be an added advantage
  • Ability to work in fast paced environment who can mange all deliverables within agreed service level

About Carrier Global Corporation

Carrier is the provider of intelligent climate and energy solutions.

Carrier Global Corporation Careers

There has never been a more exciting time to explore job opportunities at Carrier Global Corporation, a leader in innovative climate, security, and building automation technologies. Join our global team of professionals and be at the forefront of industry and technology. Work You’ll Do Embark on a career with Carrier Global Corporation and contribute to a sustainable, safe, and intelligent future. Our diverse team of experts is dedicated to pioneering advancements in climate control, fire safety, and security solutions that make modern living possible. Transform industries and communities with your expertise, innovation, and leadership. At Carrier, you are positioned uniquely at the nexus of technology, sustainability, and global reach. Engage with a worldwide network of professionals to help clients and communities navigate through challenges with cutting-edge solutions. Collaborate with over 53,000 employees around the globe, all united in delivering excellence and innovation in our field. Carrier Global Corporation Professional Growth and Opportunities We are committed to fostering professional growth and career advancement. Carrier offers a wide range of job opportunities, from internships to leadership positions, each providing a path to meaningful impact. Do Innovative Work Join our expansive team of dedicated professionals at the intersection of technology, sustainability, and global service. Carrier empowers you to innovate and lead in your field, supported by a culture that values diversity and dynamic thinking. Deliver targeted solutions and drive transformation in the industry with a depth of knowledge and a breadth of resources unmatched in our field. Be Part of a Great Team Work with cutting-edge technology and leverage the comprehensive capabilities of a global leader. Our team’s collaborative efforts result in smarter, safer buildings and more efficient, secure environments. Future-Proof Your Career Advance your career with Carrier’s extensive support, including professional development, diversity training, and certification opportunities. Your growth is limitless, propelled by your ambition and our collective mission. Explore Discover how Carrier is leading the way in digital transformation and sustainable innovation. See how our solutions are shaping the future of industries and enhancing quality of life globally. Carrier Global Corporation Employment Culture Our culture thrives on intellectual curiosity, cognitive diversity, and bringing your whole self to work. We believe in leadership that fosters personal and professional growth, creating a workplace where all can thrive. Stay Connected Join Our Team Search for open positions that match your skills and interests. We value passionate, curious, and solution-driven team players. Explore our job opportunities and find where you can make a difference at Carrier. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights—all from the people who work here. Our careers blog is your go-to resource for everything from resume tips to interview preparation. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Carrier Global Corporation.
Learn more about Carrier Global Corporation
Size
53,000 employees
Market Cap
$34.9 billion
Industry
Real Estate & Construction
Net Income
$1.9 billion
Revenue
$17.4 billion
* Ladders Estimates

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