JOB TITLE: Senior Quality Improvement Specialist
LOCATION: Onsite in the office in Jericho, NY or Albany, NY
PAY: $40.87 - $43.27
SHIFT: Monday-Friday, 40 hours a week
GENERAL RESPONSIBILITIES :
This individual is responsible for facilitating HCQIP strategies to promote improvement in care in specific health care settings (hospital, nursing homes, ambulatory clinics, physician offices, etc.). The Senior QIS plays a lead role in educating staff who deliver health care about quality improvement principles and methods; assists facility management and staff in identifying opportunities for improvement and devising strategies/plans to address them; evaluates facility progress and suggests ways to over barriers; facilitates organization of regional groups of providers to address common problems and share best practices. The Senior QIS plays a lead role in projects involving other staff, acts as a mention for QIS's, and makes presentations before large groups and senior management on the results of performance improvement projects.
DUTIES :
• Develop and continually refine methods for working with healthcare provider staff to implement effective and timely interventions that improve performance on quality indicators.
• Conduct onsite visits at assigned health care settings. Detail quality improvement projects to provider staff and follow up on a regular basis.
• Closely monitor the progress of provider staff in their intervention efforts, develop and maintain a tracking system for the intervention phase of all cooperative projects.
• Presents results of interventions through meetings with internal and external customers (e.g., CMS, NYSDOH, provider trade associations, other QIOs, management and staff) and through large group presentations at conferences, as requested.
• Assess the quality improvement training and information needs of physicians, nurses, health care administrators and ancillary staff.
• Coordinate efforts to conduct interim assessments of audit and feedback.
• Offer technical assistance and consulting to providers in response to the assessment of their quality improvement plans.
• Works closely with the HCQIP data analysts in the design of reports required to monitor provider and department performance.
• Ensure internal reports and required CMS reports related to assigned providers are completed and submitted on time.
• Act as coach and mentor to junior staff.
• Perform other duties as assigned.
QUALIFICATIONS :
• Superior communication skills (verbal and written) with the ability to communicate quality improvement data and methods to health care provider staff with varying technical and clinical backgrounds.
• Strong interpersonal skills with a proven record of developing productive relationships with health care provider staff.
• Excellent organizational skills, including the ability to manage a large database of schedules and reports.
• Ability to work independently with minimal supervision and as part of a team.
• Proven record of success in promoting improvement in health care quality.
• An understanding of disparities in the care of underserved populations.
• Proficient in the use of MS Word, Excel and PowerPoint.
• Ability to travel to various sites throughout New York State.
EDUCATION & EXPERIENCE :
• Bachelor's degree in education, nursing, public administration, public policy, public health or related program that provides the skills needed to conduct performance improvement activities required **A licensed RN (Registered Nurse) or PA (Physician's Assistant) without a Bachelor's degree who possesses an exceptional record of relevant accomplishments will be considered in lieu of the degree. A Master's degree preferred.
• A minimum of five (5) years of experience in health care quality improvement, including at least two years of experience as a Quality Improvement Specialist.
PREFERRED SKILLS:
Certified Professional in Healthcare Quality (CPHQ) or other quality certification, preferred.
