Summary:Join us at Park Hyatt Chicago: Where Your Sales Expertise Elevates Experiences to Unforgettable Heights!
THE ROLE: As
Senior Group Sales Manager, you will serve as a strategic revenue leader and trusted brand ambassador for Park Hyatt Chicago. This senior-level individual contributor role is designed for a highly accomplished luxury sales professional who excels at driving group revenue, cultivating long-term relationships, and representing an iconic brand with confidence, integrity, and sophistication.
You will own the full group sales lifecycle-prospecting, strategy development, negotiation, contracting, and execution-while creating thoughtful, customized experiences that reflect the refined elegance of Park Hyatt. This role requires a balance of strategic thinking, financial acumen, and exceptional relationship-building skills within a high-touch luxury environment.
RESPONSIBILITIES (include but are not limited to)
:- Drive strategic group revenue performance by developing and executing comprehensive sales plans aligned with Park Hyatt Chicago's business objectives and luxury brand positioning, consistently meeting or exceeding assigned revenue goals.
- Identify, qualify, and convert new group business while owning and growing a portfolio of key group accounts through targeted prospecting, strategic networking, industry engagement, and relationship-driven outreach that fosters long-term partnerships and customer loyalty.
- Lead the full group sales lifecycle by preparing, negotiating, and executing complex contracts that optimize occupancy, rate, and total revenue, ensuring alignment with the hotel's overall business plan.
- Collaborate cross-functionally with the Director of Sales, Events & Marketing, Director of Revenue Management, and hotel operations to align pricing strategies, respond to market conditions, and ensure accurate turnover and seamless execution of group programs and events.
- Serve as a senior brand ambassador and client experience leader by delivering refined, personalized service at every touchpoint; creating compelling proposals and presentations; and hosting site visits, hotel tours, FAMs, tradeshows, client entertainment, and industry events.
- Provide sales team leadership and mentorship by serving as a senior resource and role model, participating in and leading sales meetings and presentations as appropriate, and supporting onboarding and development through knowledge-sharing and best-practice guidance.
Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.
SALARY INFORMATION: The base salary for this position ranges from
$76,000 to $95,200. This range reflects the competitive compensation expected at
Park Hyatt Chicago.Actual pay will be commensurate with experience.
BENEFITS:- Health Insurance Eligibility: Available after 30 days of employment.
- 401(k) Eligibility: Available after 30 days of employment.
- 401(k) Matching Contribution: Eligible after 1 year of employment (limited match).
- Monthly Fitness Membership Reimbursement: Available up to a specified limit.
- Qualified Parking & Transportation Tax Exemption: Subject to eligibility.
- Paid Time Off & Holidays: Provided according to company policy.
PERKS:- Discounted Colleague Rate Room Nights: Available based on room availability.
- Complimentary Room Nights: Offered based on availability.
- Complimentary Meals: Available in the colleague dining room.
- On-Site Bike Rack: Provided for colleague use.
Qualifications:- Minimum of 8 years of hotel group sales experience , preferably within upscale or luxury hotel environments.
- Demonstrated success managing complex group accounts and exceeding revenue goals.
- Exceptional prospecting, negotiation, and relationship-building skills.
- Strong understanding of revenue management principles and the ability to craft financially sound, strategic group sales proposals.
- Strategic, dynamic thinker with the ability to work independently and lead initiatives with minimal oversight.
- Proven ability to lead by influence , mentor peers, and positively impact team performance without direct supervisory responsibility.
- Highly polished communicator with excellent verbal, written, and presentation skills.
- Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
- Service-driven mindset with a passion for luxury hospitality and exceeding guest expectations.
- Proficiency in general computer applications; experience with Envision Sales and other Hyatt systems preferred.
- Bachelor's degree in hospitality, business management, or a related field preferred.
- Willingness and ability to travel for tradeshows, conferences, and client development opportunities.
Join Park Hyatt Chicago and become part of a legacy where excellence isn't just a standard-it's a way of life. Elevate your career with us! 
