Senior Global Network Specialist

Pebl

$90K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in global partner management or vendor operations
  • Hands-on experience with RFPs and vendor contract negotiations
  • Experience managing multi-party relationships in diverse jurisdictions
  • Strong written and verbal communication skills across cultures
  • Detail-oriented with organizational skills for managing complex pipelines
  • Proficient in Google Workspace; experience with Airtable or NetSuite is a plus
  • Ability to thrive in a fast-paced, globally distributed team environment

Responsibilities

  • Lead end-to-end RFP processes to onboard new partners
  • Manage reactivation pipelines and conduct due diligence reviews
  • Respond to expansion requests with structured sourcing plans
  • Negotiate localized contract terms in collaboration with Legal
  • Serve as the authority on partner contractual obligations
  • Maintain governance frameworks and rules of engagement for partnerships
  • Monitor SLA adherence and escalate operational issues as needed
  • Identify and lead process improvements in partner workflows

Benefits

  • Flexible Time Off to recharge
  • Parental Leave to support growing families
  • Health and Dental Insurance coverage
  • Retirement Savings and Employee Incentive Plan
Full Job Description
What Makes You a Great Fit

We are looking for an experienced and execution-focused Senior Global Network Specialist to join our Network team. This full-time hybrid role, based in Toronto, sits at the heart of Pebl's global payroll partner ecosystem-spanning 126 countries and 175+ active partners. You will own the day-to-day mechanics of how Pebl sources, activates, governs, and sustains its network of In-Country Partners (ICPs) and Managed Service Providers (MSPs), ensuring our global operations remain compliant, cost-effective, and scalable.

This role will report to the Director of Payroll Operations, Network and Expense.

How You'll Make an Impact:

Partner Sourcing & Activation
  • Lead end-to-end RFP processes to identify, vet, and onboard new partners across new and existing markets.
  • Manage partner reactivation pipelines, including due diligence reviews and contract refreshes for previously inactive partnerships.
  • Respond to proactive expansion requests and sales-driven needs for new territories with structured sourcing plans.

Contract Negotiation & Governance
  • Negotiate localized contract terms, including MSAs, SOWs, and SLAs, within defined boundaries and in close collaboration with Legal.
  • Serve as the internal authority on partner contractual obligations and service delivery boundaries, resolving ambiguities and preventing unauthorized cost escalations.
  • Own and maintain governance frameworks and rules of engagement that define how Pebl interacts with its global partner network.

Partner Maintenance & Operational Excellence
  • Act as the central advocate and operational bridge between internal teams (Payroll, Experience, Product, Onboarding) and external partners.
  • Monitor and enforce SLA adherence across the partner ecosystem, escalating contractual or high-risk operational issues as required.
  • Identify and lead process improvements across partner sourcing, due diligence, and governance workflows.
  • Contribute to the Partner Knowledge Base, ensuring documentation, partner profiles, and rules of engagement remain current and accessible.


Let's Connect If You
  • Have 5+ years of experience in global partner management, vendor operations, or a similar role within a multinational or EOR/PEO environment.
  • Bring hands-on experience running RFPs, negotiating vendor contracts, and managing multi-party relationships across diverse jurisdictions.
  • Are comfortable operating within pre-defined frameworks while exercising independent judgment on day-to-day partner matters.
  • Possess excellent written and verbal communication skills, with the ability to represent Pebl's interests clearly and diplomatically across cultures.
  • Are detail-oriented and organized, with a strong track record of managing complex pipelines and governance frameworks without dropping the ball.
  • Are proficient in Google Workspace and comfortable working across enterprise tools; experience with Airtable, NetSuite, or partner management platforms is a plus.
  • Thrive in a fast-moving, globally distributed team environment and can manage competing priorities with calm and structure.

Our Commitment to You

At Pebl, we're committed to supporting our team with comprehensive rewards and benefits designed to meet diverse needs across roles and locations. Our core offerings include:
  • Flexible Time Off - Take the time you need to recharge.
  • Parental Leave - Support for growing families.
  • Health and Dental Insurance - Where applicable, to cover you and your loved ones.
  • Retirement Savings + Employee Incentive Plan - Plan for the future while sharing our success.

Please visit our career page for more information.

Similar Jobs

More Jobs at Pebl

More Business Services Jobs

Find similar Senior Global Network Specialist jobs: