Aramark

Senior General Manager

Aramark$90K — $120K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of large venue or multi-unit management experience required.
  • Experience in premium and concessions management preferred.
  • Direct P&L responsibility in a comparably scoped environment.
  • Ability to lead a large team in a fast-paced setting.
  • Strong focus on client and guest service with entrepreneurial spirit.
  • Passion for food and beverage with concept development skills.
  • Willingness to work flexible hours including evenings, weekends, and holidays.

Responsibilities

  • Manage full P&L for food and beverage operations.
  • Build and maintain client relationships while overseeing operations.
  • Lead a sizable team of managers across multiple units.
  • Innovate to boost revenue in public foods and catering services.
  • Collaborate with senior management on business growth strategies.
  • Recruit and develop a high-performing management team.
  • Facilitate engagement with clients, guests, and team members.

Benefits

  • Salary plus bonus eligibility based on performance.
  • Opportunity for skill development and growth.
  • Dynamic work environment with varied responsibilities.
Full Job Description
Job Description

Aramark Sports & Entertainment is looking to hire a new Sr. General Manager to support our food and beverage operations at Acrisure Stadium.

THE OPPORTUNITY: As Sr. General Manager, you will plan, manage, and lead multiple contracted services with multi-million dollar revenue to meet operating and financial goals, client objectives, and guest needs. Services include food and beverage operations which could include concessions, catering and premium dining services. This position will support and be responsible for executing large sports events, concerts, catering, and other large venue special events. The Sr. General Manager will report to the District Manager with a team of salaried direct reports. This position is salaried, plus bonus eligible, contingent on achieving certain financial and performance goals.

WHO YOU ARE: Our Sr. General Managers are best-in-class operation managers who lead a team to provide excellent service to our clients and guests. Being in sync with our clients vision, strong relationship-building skills, financial acumen, and a commitment to safety, our leaders make a difference every day. Ideal candidates have managed large revenue accounts, make data-based decisions, and have extensive experience with financial analytics and forecasting.

If hired, employee will be in an "at-will position" and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.

Job Responsibilities

  • Full P&L responsibility in regard to food and beverage
  • Manage the client relationship at the location, while providing hands-on execution and leadership of operations.
  • Leadership of a large team of managers and workforce throughout multiple units and concepts.
  • Developing new concepts to increase existing revenue sources for public foods/concessions, premium service, and catering outlets.
  • Partner with District Manager and Sr. leaders to plan and execute business development strategy for growth.
  • Recruitment and development of new and existing managers.
  • Interact successfully with the client, stadium guests, and team members on a regular basis
  • At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.


Qualifications

  • Minimum 5+ years of large venue or multi-unit management experience is required.
  • Premium and Concessions Management experience preferred.
  • Direct P&L responsibility within a comparably scoped environment
  • Ability to lead a large team of culinary & operations managers in a high volume, fast-paced environment.
  • The ability to lead in a complex environment with a keen focus on client and guest service, entrepreneurship, while building and growing a strong business is essential to success in this role.
  • A passion for food & beverage with an ability to identify and develop successful concepts. Ability to communicate effectively with clients and senior management.
  • Ability to respond effectively to changing demands. P&L accountability and/or contract-managed service experience is desirable.
  • Candidate must be willing to be hands-on with staff and operations and be willing to work flexible hours that include evenings, weekends and holidays

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

Aramark provides food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. ARAMARK’s position as a world leader in facility services stems from decades of experience and superior service in the diversified outsourcing industry. From their humble beginnings in 1936 at the helm of Davre Davidson and his peanut vending machines to our place — for the sixth time in nine years — at the top of Fortune magazine’s list of the “World’s Most Admired Companies,” ARAMARK has maintained an unwavering focus on providing world-class experiences, environments, and outcomes for their clients. At ARAMARK, they take care of buildings and infrastructure so that their customers can take care of their core business. They are proud to provide exceptional facility management services for 1,600 companies in 16,000 facilities — about 1.8 billion square feet worldwide. ARAMARK provides comprehensive facility service solutions that enable its clients to maximize safety, productivity, and reliability. Their success is the result of their steadfast commitment to service excellence. They pride themselves on delivering customizable, sustainable solutions in a wide range of facilities by working closely with their clients to achieve mutual goals. Self-performed services, ongoing client communication, performance metrics, and an environment of team learning and development enable us to perform beyond expectations in virtually every client engagement. Whatever the company’s facility needs, ARAMARK is here to consistently exceed the expectations for service excellence with the best people, the most innovative processes, and the latest technologies.

Aramark Careers

Join Aramark's vibrant team today and be part of a company that values innovation, leadership, and diversity. As a global leader in food, facilities, and uniform services, Aramark offers unparalleled job opportunities designed to enhance your professional growth and development. Work You’ll Do At Aramark, we are committed to fostering a culture of growth and innovation. Our team members are at the heart of our operations, providing essential services across various industries. By joining our team, you will collaborate with skilled professionals dedicated to making a meaningful impact every day. Aramark offers a wide range of employment opportunities, from frontline positions to executive roles, each contributing to our mission of delivering experiences that enrich and nourish lives. Whether you are looking for a full-time position or an internship, Aramark provides a path that will advance your career and expand your skills. Leadership and Development Step into a role that challenges you to be your best. Aramark’s leadership is committed to nurturing talents through robust training programs and diversity initiatives that ensure all team members are valued and have the opportunity to succeed. Our leadership training equips you with the tools necessary to lead with confidence and integrity. Innovation at Work Innovation is at the core of Aramark, where we continuously seek cutting-edge solutions to improve our services and operations. Engage in work that pushes the boundaries and leads to transformative outcomes, not just for our company but for the industries we serve. Join Our Team Explore the multitude of job opportunities at Aramark, where your career aspirations can take flight. We are actively hiring creative, curious, and motivated individuals who are ready to contribute to a team that celebrates diversity and is driven by excellence. Internship Programs Kickstart your career with an Aramark internship, where you can apply your classroom knowledge to real-world scenarios. Our internships provide a foundation for learning and development, plus the opportunity to build professional networks that can be pivotal in your career journey. Benefits and Culture Aramark is dedicated to supporting our employees with a comprehensive benefits package that promotes a healthy, fulfilling life both inside and outside of work. Our culture thrives on teamwork, respect, and inclusivity, creating an environment where every employee can thrive. Stay Connected Search open positions that match your skills and interests on the Aramark Jobs portal. We look for passionate, solution-driven team players who are eager to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Aramark. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Aramark. Join Aramark today and be part of a team that is dedicated to excellence and innovation in everything we do. Your future starts here!
Learn more about Aramark
Size
248,300 employees
Market Cap
$10.6 billion
Industry
Net Income
-$688.5 million
Founded
1936
5 Year Trend
+2.3%
Revenue
$11.3 billion
NASDAQ

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