Hello Future ResQer,

ResQ is looking for a hands-on senior engineer to drive the design, implementation, and scaling of complex, cloud-based systems (primarily on AWS). You'll set technical direction, champion best practices in architecture and security, and mentor engineers across experience levels.

As a Senior Software Engineer joining ResQ you will be responsible for designing and building the tools and applications that thousands of restaurants and trades businesses across North America use to keep their restaurants and businesses up and running, seamlessly connecting them to a trusted network of vendors.

ResQ runs on a distributed cloud architecture. Our monolith is written in Django/Python and is backed by S3, Postgres, Redis, and Cloudfront. Our front-end applications are written in React/React Native and Typescript. We make extensive use of automated testing and practice continuous deployment enabling us to release early and often.

What you will do:

• Architect and maintain scalable, resilient systems using AWS (EC2, S3, RDS, Lambda, ECS, etc.)
• Lead technical strategy and execution, ensuring alignment with business goals
• Guide project planning, timelines, and cross-functional collaboration
• Troubleshoot complex system issues and evaluate new technologies for impact
• Design and implement AI-powered agents using large language models (LLMs)
• Partner with product and customer teams to identify and deliver AI-driven solutions
• Apply prompt engineering and leverage emerging tools (e.g., Cursor, Claude) to accelerate development and improve customer experience

Who you are:

• Bachelor's or Master's degree in Computer Science, IT, or equivalent experience
• 9+ years in software engineering (web & mobile focus)
• Experience leading teams, mentoring, and setting architecture direction
• Strong in AWS (compute, storage, networking, databases, security)
• Deep knowledge of cloud architecture, serverless, and containers
• Skilled in CI/CD, Docker, Kubernetes, and Terraform
• Solid grasp of databases and data modeling
• Experience with GraphQL or REST APIs
• Proficient in Python, TypeScript, React, and React Native
• Strong communicator and cross-functional collaborator
• Strategic, analytical, and customer-first in your approach
• You have a product and customer-first mindset as we are obsessed with customer experience and setting new standards for excellent service

Nice to Haves:

We're on a mission to redefine how trades and restaurant businesses engage with technology. With the power of AI, we're building faster and creating experiences that simply weren't possible five years ago. While not required, the following would help you stand out as a candidate:

• Avid interest and curiosity in AI tools that allow developers to work more efficiently.
• Experience working with and creating AI agents
• Up to date in the latest trends in AI, particularly around multimodal LLMs, agentic systems, RAG (Retrieval-Augmented Generation), and AI-driven search functionalities.

Want to learn more? Keep Reading!

We are a mission-driven team and have a big vision to revolutionize the service industry. While on that journey, we recognize that building a startup is very hard. Turning vision into reality in a fast-growing environment takes superhuman efforts and is often one of the most difficult, yet rewarding, things one can do.

We do our best to ensure transparency during all stages of the interview process but we realize it's a lot of information to take in at once so we wanted to centralize everything to make it easier for you to navigate through. We have created a Talent Notion page which will help you learn more about us during the recruitment process.

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Not Sure You Meet all the Requirements? We know the confidence gap can get in the way of meeting spectacular candidates, so please don't hesitate to apply - we'd love to hear from you!