Senior, Freight Forwarding Operations

Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Excellent communication skills
  • Strong conflict resolution and team management abilities
  • Working knowledge of Microsoft Office Suite: Excel, Word, Access, Outlook
  • Previous experience within the logistics field

Responsibilities

  • Support the movement of inbound and outbound cargo for freight forwarding customers
  • Ensure compliance with governmental regulations regarding freight
  • Collaborate with vendors, customers, and airline and freight companies for shipments
  • Supervise and develop team members as a 'player coach'
  • Analyze data to solve complex problems related to logistics

Benefits

  • Medical/prescription drug coverage
  • Dental coverage
  • Vision coverage
  • Flexible Spending Account
  • Health Savings Account
  • Dependent Care Flexible Spending Account
  • Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
  • Disability Income Protection Plan
  • Employee Assistance Program
  • 401(k) retirement program
  • Vacation and Paid Holidays
  • Personal time and Paid Sick leave
  • Discounted Employee Stock Purchase Program
Full Job Description
Job Description:

Job Summary:

Supports the movement and growth opportunities for inbound and outbound cargo for freight forwarding customers. Ensures that freight is processed in compliance with governmental regulations (e.g., Federal Aviation Administration, Transportation Security Administration, etc.). Collaborates with vendors, customers, commercial airline carriers, ocean freightliners, and other internal support groups for the movement of international and domestic air and ocean shipments.

Provides specific functional expertise that is theoretical and conceptual in nature. This expertise is typically acquired through a combination of university education and experience within a field.

This is a supervisory role with direct people management responsibilities. The individual will have responsibility for supervising others in the capacity of a "player coach". They will lead, coach, and develop a team, ensuring performance improvement and achievement of team objectives.

Applies conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines. Performs a mix of routine and novel work assignments. Analyzes multiple data sources, both qualitative and quantitative, to understand problems related to own job discipline. Solves complex problems by taking a new perspective on existing solutions. Impacts the team's productivity and quality. Builds consensus among members of the team or related teams regarding technical issues related to own job discipline. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience.

Qualifications:

  • Excellent communication skills - Required.
  • Strong conflict resolution and team management abilities - Required.
  • Working knowledge of Microsoft Office Suite: Excel, Word, Access, Outlook, etc. - Required.
  • Previous experience within the logistics field - Preferred.


Additional Criteria:
  • Job Grade: 20E - Supervisor
  • Must be currently located in the same geographic location as the job or willing to self-relocate - Required.
  • Shift: Requires schedule flexibility depending on business needs.
  • Last day to apply is Thursday, July/30/2026 at 11:59 pm


Employee Type:
Permanent

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Pay Range:
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $82.140,00/year to $133.500,00/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.

About United Parcel Service of America, Inc.

United Parcel Service of America, Inc. Careers

There has never been a better time to join the global team at United Parcel Service of America, Inc. (UPS)—a leader in logistics and package delivery services.

Work You’ll Do

Join UPS’s industry-leading team to help drive innovation and operational excellence across one of the world’s most essential service networks. Transform logistics and global commerce with the best minds at UPS, leveraging cutting-edge technology and deep industry expertise. Lead from a unique position in the marketplace, at the intersection of technology, operational excellence, and customer service. Work with a global team of business and logistics experts to help clients and communities achieve their business goals and meet delivery needs. Collaborate with a dedicated team of over 480,000 professionals worldwide, making UPS not just the biggest, but also one of the most trusted names in the industry.

Introducing the UPS Professional Growth and Development Program

The program is designed to foster leadership and professional skills, helping employees master their career paths within UPS.

Do Innovative Work

Join one of the largest and most respected logistics networks in the world—480,000+ dedicated professionals at the intersection of technology, service, and innovation.

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Deliver targeted solutions through a depth and breadth of logistics experience and innovation that’s second to none.

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Engage in a wide range of job opportunities utilizing UPS technology and harness the unparalleled capabilities, global scale, and comprehensive logistics strategy.

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Advance your career with limitless opportunities supported by unmatched training, development, and certification programs.

Explore

Discover how UPS is moving towards smarter logistics solutions: [With Advanced Tracking Systems] UPS enhances package tracking capabilities, ensuring timely deliveries and customer satisfaction. Logistics management solutions position UPS as a leader in global commerce, providing robust tools essential for modern logistics needs.

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UPS’s commitment to diversity, equity, and inclusion is integral to building a stronger, more creative team that reflects the global communities it serves. Through diversity training and leadership development, UPS fosters an inclusive environment where all employees can thrive.

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