Senior Fraud Investigations Analyst

ID.me

$90K — $120K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in quantitative fields (Economics, Computer Science, Statistics, Mathematics preferred)
  • 4+ years in fraud investigations, threat intelligence, or cybersecurity with ATO focus
  • 2+ years using SQL, Python, or similar tools for data analysis
  • 2+ years with fraud detection tools and machine learning models
  • 2+ years interpreting fraud indicators and transaction monitoring data
  • Proven ability to analyze fraud trends beyond case investigations
  • Experience using AI/LLM tools in data analysis and investigations

Responsibilities

  • Lead investigations into complex account takeover (ATO) activities
  • Analyze large datasets to identify fraud trends and attack patterns
  • Utilize fraud detection tools and machine learning for investigations
  • Own the end-to-end investigation process, including documentation and recommendations
  • Identify and address gaps in fraud detection logic and contribute to improvements
  • Collaborate with engineering, data, and product teams to enhance detection capabilities
  • Act as an escalation point for high-severity fraud cases
  • Develop and refine investigation playbooks and analytical approaches

Benefits

  • Full-time in-office culture with roles based in McLean, VA
  • Opportunity to work with advanced fraud detection methodologies
  • Collaboration with professionals across technical and product teams
  • Potential for career growth in a tech-focused environment
  • Exposure to cutting-edge technologies in fraud detection
Full Job Description
Senior Fraud Investigations Analyst
Role Overview

ID.me is looking for a Senior Fraud Investigations Analyst to join our organization as an execution-focused individual contributor. This role is responsible for leading investigations into account takeover (ATO) activity, identifying fraud patterns at scale, and strengthening detection strategies.

We are seeking a highly skilled analyst who can independently analyze large datasets, uncover coordinated fraud campaigns, and drive improvements in detection systems. This role requires moving beyond case-by-case investigation into trend analysis, signal development, and data-driven decision making.

This role is based out of our McLean, VA office and requires full-time in-office attendance.
Responsibilities
  • Lead complex account takeover (ATO) investigations, including multi-account and organized fraud activity
  • Analyze large datasets using SQL, Python, or similar tools to identify trends, anomalies, and attack patterns
  • Use fraud detection tools, machine learning outputs, and risk-scoring systems to drive high-quality investigations
  • Independently own investigations from detection through resolution, including clear documentation and recommendations
  • Identify gaps in detection logic and contribute to improvements in rules, models, and workflows
  • Partner with engineering, data, and product teams to enhance fraud detection capabilities and signal quality
  • Act as an escalation point for high-severity or ambiguous fraud cases
  • Develop and refine investigation playbooks and analytical approaches for ATO detection
  • Support reporting and analysis of fraud trends, detection performance, and operational metrics
  • Leverage AI/LLM tools to analyze large datasets, identify fraud patterns, and improve investigation speed and accuracy while validating outputs against source data
Basic Qualifications
  • Bachelor's degree from an accredited institution; strong preference for quantitative fields such as Economics, Computer Science, Statistics, Mathematics, or similar
  • 4+ years of experience in fraud investigations, threat intelligence, cybersecurity, or risk management, with a focus on account takeover (ATO) attacks (typically 4-8 years total experience; candidates should have )
  • 2+ years of experience using SQL, Python, or similar tools to analyze data and drive investigations
  • 2+ years of hands-on experience using fraud detection tools, machine learning models, or risk-scoring methodologies
  • 2+ years of experience interpreting fraud indicators, behavioral signals, or transaction monitoring data
  • Demonstrated experience analyzing fraud trends beyond individual case investigations (e.g., pattern detection, ring analysis)
  • Experience using AI/LLM tools to enhance data analysis and investigations, with demonstrated ability to validate and apply outputs effectively
Preferred Qualifications
  • Experience at a fintech company, technology company, or reputable financial institution
  • Strong experience analyzing organized fraud rings or large-scale ATO campaigns
  • Experience influencing fraud detection logic, models, or rule systems
  • Familiarity with AI/ML techniques applied to fraud detection and risk analysis
  • Ability to translate analytical findings into actionable improvements for product, engineering, or risk systems


ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles - such as field-based sales or other remote-by-design positions - may have different work arrangements as noted in their individual postings.

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