Senior FOIA Analyst / Team Lead

Softthink Solutions

$104K — $114K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in Federal FOIA support of similar scope
  • Proven track record in leading FOIA teams
  • In-depth knowledge of FOIA regulations
  • Capability to manage multiple priorities and deadlines
  • Excellent communication and interpersonal skills
  • Strong organizational and leadership capabilities

Responsibilities

  • Act as the main liaison for the Government Contracting Officer's Representative
  • Oversee daily operations of the FOIA support team
  • Distribute and balance workloads for team members
  • Evaluate contract performance and production metrics
  • Ensure quality checks on FOIA responses
  • Conduct peer reviews and provide guidance
  • Identify and suggest process improvements

Benefits

  • 401(k) plan
  • 401(k) matching
  • Competitive salary
Full Job Description
Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary


Position Summary
We are seeking an experienced Senior FOIA Analyst / Team Lead to serve as the lead coordinator for a federal FOIA support contract. This individual will perform all duties of a FOIA Analyst while providing day-to-day leadership, workload management, quality oversight, and communication with the Government Contracting Officer's Representative (COR).
Responsibilities
In addition to performing all FOIA Analyst duties, the Team Lead will:
• Serve as the primary point of contact for the Government COR.
• Coordinate daily operations of the FOIA support team.
• Assign and balance workloads among FOIA Analysts.
• Monitor contract performance and production metrics.
• Ensure quality control of FOIA responses before submission.
• Conduct peer reviews and provide technical guidance.
• Identify workflow improvements.
• Prepare weekly and monthly status reports.
• Monitor SLA compliance and statutory deadlines.
• Coordinate staffing and scheduling.
• Support onboarding and mentoring of new staff.
• Escalate issues, risks, and resource needs to Government leadership.
• Participate in meetings with Government stakeholders.
Minimum Qualifications
• Minimum 8 years of Federal FOIA support experience of similar size, scope, and complexity.
• Demonstrated experience leading FOIA teams or coordinating FOIA operations.
• Strong knowledge of FOIA regulations and agency processing requirements.
• Experience managing competing priorities and multiple deadlines.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational and leadership abilities.
Preferred Qualifications
• seven or more years of Federal FOIA experience.
• Previous Team Lead or Supervisory experience supporting federal contracts.
• Experience supporting high-volume FOIA programs.
• Experience with FOIA tracking systems and reporting tools.
• Bachelor's degree.
• Active Public Trust or ability to obtain required clearance.

Compensation: $50.00 - $55.00 per hour

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