Senior Fintech Operations Analyst (Hybrid, Kansas City Metro)About the Senior Finance Market Operation role: We're looking for a Senior Finance Market Operations professional to work in an experienced team to support and optimize the performance of our financial marketplace. This role sits at the heart of our business operations, combining analytical thinking, process improvement, and cross-functional coordination to ensure our global programs run smoothly. You will serve as the central operational hub for managing and optimizing C2FO's Supply Chain Finance ecosystem, helping to shape the future of our market leading technology.
We're looking for individuals who are commercially curious, detail-oriented, and passionate about operational excellence.
Essential Duties: - Monitor marketplace health and performance, identifying and resolving issues to maintain operational integrity.
- Own daily reconciliation and exception handling across payment flows.
- Key liaison between stakeholders (including banks and payment processing teams) and Buyers (and their internal teams such as Payments, Accounts Payable, Procurement, and ERP teams).
- Manage Supplier data issue cases, working with enterprise IT and ERP resources to resolve issues in a timely manner.
- Collaborate cross-functionally with Product, Engineering, Finance, and Capital Markets to improve tools, workflows, and automation.
- Use data to uncover trends, troubleshooting problems, and propose solutions that enhance user experience and efficiency.
- Support new market launches and Partner onboarding efforts.
- Contribute to internal documentation, process improvement initiatives, and strategic projects.
Work Environment:- In-Office / Hybrid: This position is in-office with flexibility to work remotely two days per week, working in a collaborative open-office environment with access to private meeting spaces as needed.
Basic Qualifications: - Bachelor's degree in Finance, Economics, Mathematics, Business, a related field or equivalent work experience.
- Proven track record in Trade Finance, incl. operations, payments, financial services, or a tech-driven business.
- Analytical mindset with advanced proficiency in Excel and comfort working with data.
- Strong communication and problem-solving skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Curiosity, adaptability, and a desire to improve how things work.
Preferred Qualifications:- Experience with SQL.
- Experience with payment platforms, reconciliation tools, or financial operations.
- Background in SaaS, fintech, or B2B platforms.
- Exposure to process improvement, automation, or systems integration.
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