SAIC

Senior Field Support Engineer

SAIC • $90K — $120K *
Colorado Springs, CO 80918In-Person
Aerospace & Defense
5 - 7 years of experience
2 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in information technology or related field; 5+ years of experience, or 6 years of relevant experience in lieu of a degree.
  • Active Interim Secret security clearance; US citizenship required.
  • Security+ or CISSP Certification required.
  • Microsoft OS Certification or equivalent required.
  • Strong interpersonal skills with reporting practices and self-motivated work ethic.
  • Experience with IP networks and Cisco equipment essential.
  • Proficient in Windows 10/11 OS configuration and Microsoft Office, including Visio.

Responsibilities

  • Operate NSITE software according to event support requirements.
  • Support field testing of NSITE software and document findings.
  • Coordinate hardware integration with on-site personnel.
  • Maintain and verify configuration management documentation with Microsoft Visio.
  • Identify engineering requirements for NSITE recording or mission viewing based on customer needs.

Benefits

  • Opportunity to work with cutting-edge missile defense technologies.
  • Variety of tasks including hardware integration and system validation.
  • Exposure to mission-critical environments during testing and exercises.
  • Potential for travel CONUS and OCONUS (25% per year) for event support.
Full Job Description
Job Description

SAIC is seeking a Senior Field Support Engineer to join our team in Colorado Springs, CO. The Indicium Product Office is seeking candidates to represent and operate Network, System Integration and Test Environment (NSITE) software. Support typically involves Missile Defense Agency test execution activities (Flight Tests, Ground Tests and Wargames/Exercises). The candidate should also have the ability to perform hardware integration and maintenance, have a basic understanding of computer networking, and a general understanding of computer hardware troubleshooting. The candidate will also be responsible for conducting validating configuration management documentation in support of information assurance certification and accreditation activities. The candidate should be a self-starter and be able operate with minimal supervision. The candidate will support MDIOC, Schriever SFB, Colorado Springs.

Duties and Responsibilities:
  • Operate NSITE software based on event support requirements
  • Support NSITE software field testing and reporting
  • Coordinate and interact with site personnel to perform hardware integration
  • Maintain configuration management documentation (Microsoft Visio) and verify system configurations
  • Identify system engineering requirements from customers for event specific NSITE recording or mission viewing


Qualifications

Required Education:
  • Bachelor's degree in information technology (or related degree) and 5+ years of experience. An additional 6 years can be accepted in lieu of a degree (per contract vehicle).


Clearance Requirements:
  • Must possess an active Interim Secret security clearance; US Citizenship required.


Required Skills:
  • Security+ or CISSP Certification
  • Microsoft OS Certification (or FedVTE/Gov Microsoft OS Certificate)
  • Ability to work independently with minimal supervision
  • Strong interpersonal skills and reporting practices
  • Basic Information Technology (IT) principles and troubleshooting experience
  • Experience with Internet Protocol (IP) networks, network troubleshooting and Cisco network equipment
  • Strong Windows 10/11 OS configuration experience
  • Strong Microsoft Office and Visio skills
  • Available to travel CONUS or OCONUS for Event support (25% per year)


Preferred (not required) Skills:
  • Current Network+ or similar Network Certifications
  • Understanding of Network, System Integration and Test Environment (NSITE) software
  • UHF Tactical Radio operation experience
  • Functional understanding of tactical interoperability equipment to include Air Defense Systems Integrator (ADSI), Link Monitoring and Management Tool (LMMT), Joint Range Extension (JRE) or like systems
  • Familiarity with the Missile Defense Agency (MDA) test planning and procedures
  • Familiarity with Missile Defense Agency interoperability message sets (such as VMF, B-Series, XML)
  • Understanding of common tactical data link (TADIL) messages and message interactions
  • Familiarity with WireShark and/or other network troubleshooting tools
  • Familiarity with cyber security components and general information assurance practices


About SAIC

Science Applications International Corporation (SAIC) is a technology integrator in the technical, engineering, intelligence, and enterprise information technology markets. SAIC has approximately 26,000 employees and operates in more than 70 countries. The company was founded in 1969 and is headquartered in Reston, Virginia. SAIC provides services to the U.S. government, including the Department of Defense, the intelligence community, and civilian agencies. The company also serves commercial customers in the healthcare, energy, and financial services sectors.
Learn more about SAIC
Size
26,000 employees
Market Cap
$6 billion
Industry
Information Technology
Net Income
$206 million
Founded
1969
5 Year Trend
+10.7%
Revenue
$6.8 billion
NASDAQ
SAIC
* Ladders Estimates

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