PDF Solutions, Inc.

Senior Field Support Engineer

PDF Solutions, Inc.$70K — $110K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BS degree in Engineering or Science (electrical or mechanical) or equivalent experience.
  • Hands-on experience with vacuum systems (turbo molecular pumps, ion pumps, roughing pumps).
  • Familiarity with high and ultra-high vacuum regions required.
  • Experience as a Field Service Engineer with 300mm capital equipment is essential.
  • Experience with scanning electron microscopes (SEMs) is advantageous.

Responsibilities

  • Become proficient in using PDF’s eProbe® inspection tool.
  • Perform equipment startup with minimal support from HQ.
  • Conduct preventative maintenance and repair equipment issues effectively.
  • Manage local parts inventory and order replacements as needed.
  • Respond promptly to tool issues and collaborate with HQ engineers during escalations.
  • Verify tool operational quality post-maintenance activities.
  • Install and relocate equipment, ensuring successful start-ups.
  • Troubleshoot and diagnose equipment problems to identify root causes.
  • Keep accurate logs of service records, parts usage, and management reports.
  • Escalate unresolved issues for quick resolution.
  • Take emergency calls within the fabrication environment if necessary.
  • Ensure high customer satisfaction with effective communication and shared knowledge.
  • Adhere to Intellectual Property and safety protocols.

Benefits

  • Opportunity to work with cutting-edge ebeam inspection technology.
  • Engagement in a highly collaborative and dynamic team environment.
  • Potential for professional growth and skill enhancement in advanced engineering techniques.
  • Strict adherence to safety and intellectual property guidelines, promoting a secure work atmosphere.
Full Job Description
Role SummaryPDF is seeking an experienced Field Service Engineer to provide client support for PDF’s advanced ebeam inspection tool. The ideal candidate is an organized and highly motivated team player with strong initiative and communication skills and possesses the drive to deliver quality results with superb customer service on time in a dynamic, multi-disciplined, intensive and highly productive small team environment.

Responsibilities
  • Become proficient in using PDF’s cutting-edge eProbe®
  • Perform startup activity with limited support from HQ.
  • Perform preventative maintenance of tool and attend to equipment issues with quality fixes/repairs.
  • Maintain local parts inventory and order replacement parts.
  • Actively respond to tool issues by communicating with HQ engineers and participate in escalation conference calls.
  • Verify operational quality of the tool after scheduled preventive maintenance is complete.
  • Install and/or relocate equipment and conduct associated start-up of newly installed systems.
  • Troubleshoot equipment problems and conduct diagnostic procedures to isolate the root cause and correct the issue.
  • Prepare and maintain accurate logs, service records, part usage documentation, and other management reports.
  • Escalate issues for prompt resolution.
  • Respond to emergency calls as required in the fab.
  • Build and maintain customer satisfaction through clear, consistent communication and the sharing of collective knowledge.
  • Comply with all Intellectual Property guidelines and all safety procedures.
Qualifications
  • BS degree in Engineering, Science (electrical or mechanical) or equivalent combination of education and experience to perform at this level.
  • Must have hands-on experience working with vacuum systems (turbo molecular pumps, ion pumps, roughing pumps), specifically in the high and ultra-high vacuum region.
  • Experience with scanning electron microscopes, SEMs, preferred but not a requirement.
  • Must have experience as a Field Service Engineer working with, installing or servicing 300mm capital equipment.
Pay RangeUSD $70,000.00 - USD $110,000.00 /Yr.

About PDF Solutions, Inc.

PDF Solutions, Inc. is a provider of infrastructure technologies and services for integrated circuits (IC). The Company's technologies and services focus on the IC manufacturing process life cycle. It operates in the segment of licensing and implementation of yield improvement solutions for integrated circuit manufacturers. Its solutions combine software, test chips, an electrical wafer test system, methodologies and professional services. The Company's characterization vehicle infrastructure (CVi) enables customers to electrically characterize the manufacturing process, and establish fail-rate information needed to calibrate manufacturing yield models and prioritize yield improvement activities. Its Exensio YieldAware solution incorporates all of the components of solutions, such as CVi, yield management software systems, and business intelligence dashboards. The Company's Exensio product family includes Exensio-Yield, Exensio-Control, Exensio-Test and Exensio-Char.
Learn more about PDF Solutions, Inc.
Size
407 employees
Market Cap
$1 billion
Industry
Net Income
-$40.3 million
5 Year Trend
+0.7%
Revenue
$88 million
NASDAQ

Similar Jobs

More Jobs at PDF Solutions, Inc.

More Technical Services Jobs

Find similar Senior Field Support Engineer jobs: